Can't buy gems using paypal [merged] - Page 2 — Guild Wars 2 Forums

Can't buy gems using paypal [merged]

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Comments

  • I've got the same problem right now. If I try to buy gems with PayPal I only get a red error at the end saying "please try again later". That's about it.
    I was able to buy gems in the past but right now it doesn't allow me to do so.

  • Can't pay with Paypal either. Same Story as told here before. In the past everything worked fine. Please let me throw money at you. :anguished:

  • same here, tried 2 diff cards and paypal nothing works, get to confirmation screen then hit ok and get quick red message that flashes so fast i cant read it then it just goes back to buy gems screen

  • I got the same issue.
    I tried PayPal - no luck. Tried credit card (which works perfectly fine on any website/game) but no avail either. I keep getting the "Unfortunately an error has occured. Please try again later!" Message that pops up in a split second and then disappears again.
    Due to this issue, I haven't purchased gems in over a year while I used to spend €30 every 1-2 months.
    Recently tried to purchase an expansion for my second account. Same result through guildwars2.com website as well as in game...
    It's frustrating. I want to spend my money on a game I love, and they don't want it :<

  • @Amemya.4986 said:
    I got the same issue.
    I tried PayPal - no luck. Tried credit card (which works perfectly fine on any website/game) but no avail either. I keep getting the "Unfortunately an error has occured. Please try again later!" Message that pops up in a split second and then disappears again.
    Due to this issue, I haven't purchased gems in over a year while I used to spend €30 every 1-2 months.
    Recently tried to purchase an expansion for my second account. Same result through guildwars2.com website as well as in game...
    It's frustrating. I want to spend my money on a game I love, and they don't want it :<

    You'll need to contact the Billing CS Team via the 'Support' link above/below for assistance (to possibly remove the flag on your account[s]).

    Good luck.

  • These Support people don't 'care if the company they are representing gets money, Digital River is also at Fallout 76 and I get same issues as you do, payment error then support says it's yo8ur bank or paypal and to contact them, meanwhile bank and paypal both say no transactions are happening and no decline happened. This is clearly a Digital River issue and Anet is seriously losing a lot of money by going with them, I've resorted to just buying Gem Cards off other sites to get a cool outfit I wanted. And Fallout 76 failure really was a boon that Digital River messes up that badly it saved me from spending any money on that besides the first purchase. Anet you really need to talk to Digital River about this issue.

  • Credit Card doesn't work either to buy gems. Nothing changed on my side. Used to work fine in the past ...

  • bought gems on the 15th just fine, now cant use paypal or credit card.