Kung Fu Tea Promotion [Merged] - Page 11 — Guild Wars 2 Forums

Kung Fu Tea Promotion [Merged]

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Comments

  • @Ephemiel.5694 said:
    It finally linked my twitter, but still nothing. All it does is crash when you try to redeem the thing.

    Keep trying, it crashed for me many times too.

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    People are still seeing twitter as an option?

    New to the game? Feel free to give a yell if you need PVE help.

  • Dante.1763Dante.1763 Member ✭✭✭✭

    @Alga.6498 said:
    I still cant get the app to work no matter which social media account I am trying to connect with! 😡
    If anyone has a code to spare if you had multiple codes, let me know please😞😓

    Sent you a message! Dunno if you saw it or not!!

    Amana Silentchild; My Main
    Ember Wandertooth; The Kingslayer, Kianda Redpaw; The Blazing Light
    Why GW is Called Guildwars

  • @Menadena.7482 said:
    People are still seeing twitter as an option?

    I'm not... Just FB en Instagram.

  • @Menadena.7482 said:
    People are still seeing twitter as an option?

    This option didn't showed up for me until today noon and, after Twitter actually showed up an one, i've been able to link it and after that claim rewards.

  • Deimos.4263Deimos.4263 Member ✭✭✭

    I'm stuck at "You have no messages right now.." :(

  • Rococo.8347Rococo.8347 Member ✭✭✭

    Can someone give me a very clear breakdown of EXACTLY where the rewards show up? I go into Social rewards from the lines icon on the left top corner - I have Rewards/Activity/Profile options in there - when I go into rewards there is nothing there - am I doing it right and its just not processing it? It was the profile tab that i originally got the option to link to Instagram ( it was the only way i could get it to pop) The button for linking is switched on.

    For the love of God please someone feeling generous give me a code i would be forever grateful( but will settle for a clarification on if its the app or im not looking in the right place.

  • Alga.6498Alga.6498 Member ✭✭✭✭

    @Dante.1763 said:

    @Alga.6498 said:
    I still cant get the app to work no matter which social media account I am trying to connect with! 😡
    If anyone has a code to spare if you had multiple codes, let me know please😞😓

    Sent you a message! Dunno if you saw it or not!!

    Ty for replying me :) but none of the codes are not working 😢

    | Separatist | Nightmare Court | Inquest | White Mantle | Sunspears | Loyalists | Ascalon | Kryta | Ebonhawke | Elona | Istan | Kourna | Vabbi | Cantha | Luxon | Kurzick | 71 characters | "Rally to me, Ascalonians!" "Keep Ascalon in your heart." "May the Gods protect you." "Be blessed by the Six."

  • Rococo.8347Rococo.8347 Member ✭✭✭

    Oh Gooooooooooooooooooooooood, I now have a completely different name in 'activity' for my account ( and a qquick Google search brought him up as a MMO player - at this point peoples accounts are not even staying separate!

  • Deimos.4263Deimos.4263 Member ✭✭✭

    @Rococo.8347 said:
    Can someone give me a very clear breakdown of EXACTLY where the rewards show up? I go into Social rewards from the lines icon on the left top corner - I have Rewards/Activity/Profile options in there - when I go into rewards there is nothing there - am I doing it right and its just not processing it? It was the profile tab that i originally got the option to link to Instagram ( it was the only way i could get it to pop) The button for linking is switched on.

    For the love of God please someone feeling generous give me a code i would be forever grateful( but will settle for a clarification on if its the app or im not looking in the right place.

    It seems the app will get stuck in the following places:
    1. Logging in
    2. Connecting to FB/instagram
    3. Showing you the Rewards after it has connected.
    4. Clicking on the reward will then crash the app
    5. The reward will get claimed and disappear but the message with the code won't show up (this is as far as I've gotten; no reward anymore, no code yet).
    6. Opening the message itself? I think?

  • Trise.2865Trise.2865 Member ✭✭✭✭
    edited September 4, 2018

    I have the "reward" tag (two days later), but all that does is bring up another "link your account" popup (which loads for about 12 minutes then crashes the app, regardless of what I choose to link). No "messages" as of yet. I understand reading the thread that this is SOP, so I'll not give up hope yet... but I am frustrated. I will be writing a strongly-worded letter to the app designers for their subpar-at-best work and poor representation of some random Chinese tea company I never cared about in the first place.

    The only bright spot is that ArenaNet should have gotten a nice, big check for the brand deal, and it didn't come out of my/our pockets. I call that a net gain. (ANet gain?)

    Update: After several hours of concentrated spamming, I have finally logged in with Facebook. Now every time I click the "claim reward" button, instead of trying to log in and crashing, it just goes straight to the crash.

    Update 2: The next day. The promotion is no longer available and I received no message. Great.

    If we want ANet to step up their game, then we must step up ours.

  • Menadena.7482Menadena.7482 Member ✭✭✭✭
    edited September 3, 2018

    @Gaile Gray.6029 said:
    Hey there,

    We are aware of some concerns about the current promotion. We do understand your concerns and apologize for any inconvenience. I'll post with more information as soon as we have it.

    Thanks Gaile. Yes, that is one of the odd things about it. Very few devs anywhere will do a major launch on a Friday and will only do it at the start of a long weekend with extensive testing or if you held a gun to their head.

    New to the game? Feel free to give a yell if you need PVE help.

  • @Menadena.7482 said:

    @Gaile Gray.6029 said:
    Hey there,

    We are aware of some concerns about the current promotion. We do understand your concerns and apologize for any inconvenience. I'll post with more information as soon as we have it.

    Thanks Gaile. Yes, that is one of the odd things about it. Very few devs anywhere will do a major launch on a Friday and will only do it at the start of a long weekend with extensive testing or if you held a gun to their head.

    I actually edited my comment about the holiday weekend because I wasn't sure of the launch date. Your points are valid, though, and I'll share them with the team. Thanks!

    Gaile Gray
    Communications Manager: ArenaNet
    Fansite & Guild Relations; In-Game Events; Community Showcase Live

  • Menadena.7482Menadena.7482 Member ✭✭✭✭
    edited September 3, 2018

    @Gaile Gray.6029 said:

    @Menadena.7482 said:

    @Gaile Gray.6029 said:
    Hey there,

    We are aware of some concerns about the current promotion. We do understand your concerns and apologize for any inconvenience. I'll post with more information as soon as we have it.

    Thanks Gaile. Yes, that is one of the odd things about it. Very few devs anywhere will do a major launch on a Friday and will only do it at the start of a long weekend with extensive testing or if you held a gun to their head.

    I actually edited my comment about the holiday weekend because I wasn't sure of the launch date. Your points are valid, though, and I'll share them with the team. Thanks!

    Thanks! It might point to someone setting the schedule based on something arbitrary (the 1st of the month) but whatever tech people involved were probably recommending launch be moved.

    BTW, ironically I just noticed something in my own post just as I saw your reply but it was to late to edit a fix. Hopefully you read the 'if you held a gun to their head' as a generic person over the tech and I was not blaming you personally!

    New to the game? Feel free to give a yell if you need PVE help.

  • Ubi.4136Ubi.4136 Member ✭✭✭✭

    All this promotion has done is frustrate me and get me permanently locked out of all my social media accounts due to "suspicious behavior".

    Lost in the Maguuma (TC)
    For the geographically challenged, yes, Tarnished Coast is located IN the Maguuma Jungle.

  • @Rococo.8347 said:
    Oh Gooooooooooooooooooooooood, I now have a completely different name in 'activity' for my account ( and a qquick Google search brought him up as a MMO player - at this point peoples accounts are not even staying separate!

    "Activity" does not mean YOUR activity. I have 10 posts from 10 different people holding a drink in there. I suppose it gathers posts with the appropriate hashtags and makes them available to see in the app.

    The ten pictures of happy tea drinkers are the only entries I have though, I neither have any GW2 promotion under "Rewards" nor any messages, and yes, I did refresh the "rewards" part of "Social rewards" about a hundred times already and my Facebook account has been linked for more than a day now (after another day of constantly retrying because of "Something went wrong")......

    YouTube “L2villagejester”.
    People using belittling wording like whining/qqing" are not taken seriously by me
    Same for people posting only to tell others not to post (“deal with it”-posts)

  • @Menadena.7482 said:
    BTW, ironically I just noticed something in my own post just as I saw your reply but it was to late to edit a fix. Hopefully you read the 'if you held a gun to their head' as a generic person over the tech and I was not blaming you personally!

    For what it's worth, I took that to mean, "sensible devs push back against launching an insufficiently-tested promotion during a holiday weekend because they'd very much like to have a holiday."

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • I've given up. I just wanted the outfit since I already have an account but this app is a dumpster fire. Oh well...

  • Vagrant.7206Vagrant.7206 Member ✭✭✭✭

    I live 96 miles away from the nearest Kung Fu Tea, and that's "close" compared to some of the people in this thread. Not sure why ArenaNet thought this was a good decision.

    The great god Lagki demands sacrifice!

  • Linken.6345Linken.6345 Member ✭✭✭✭

    Well looks like they disabled the promo.

    Kung Fu Tea
    18 tim ·

    Thank you for all the enthusiastic GW2 fans and your support for our promotion. We are very sorry for the inconvenience that occurred while claiming the DLC codes via our app.
    Our developers are working hard during the Labor Day weekend to fight against the hackers. Your patience and understanding is greatly appreciated while we are trying our best to resolve the issue.
    We will make sure that you guys get the DLC codes anyway. We will have another update for you guys tomorrow!

  • RoseofGilead.8907RoseofGilead.8907 Member ✭✭✭✭

    @Linken.6345 said:
    Well looks like they disabled the promo.

    Kung Fu Tea
    18 tim ·

    Thank you for all the enthusiastic GW2 fans and your support for our promotion. We are very sorry for the inconvenience that occurred while claiming the DLC codes via our app.
    Our developers are working hard during the Labor Day weekend to fight against the hackers. Your patience and understanding is greatly appreciated while we are trying our best to resolve the issue.
    We will make sure that you guys get the DLC codes anyway. We will have another update for you guys tomorrow!

    That doesn't say they've disabled anything, though. It just acknowledges that there are major issues and that they'll make sure people still get their codes.

    Oh look. I have a signature now.

  • Blaeys.3102Blaeys.3102 Member ✭✭✭

    As with a lot of what we have seen from the Anet marketing team in the past, the idea seems sound on paper, but the execution wasn't really thought out.

    Anyone experienced in this kind of marketing communication will tell you that the first thing you do with app-centric programs is make sure you have the bandwidth and support to handle the inevitable flood of new people looking for something free.

    I like that Anet is exploring creative ways to monetize and support the game, but they really do need to think these things through more than they did with this - or with some of the other "cool stunts" they've tried to do in the past.

  • Vieux P.1238Vieux P.1238 Member ✭✭✭✭
    edited September 3, 2018

    There's no way in hell i'm installing a foreign unknown third party App on my cell phone.
    So i can get none stop add's & what ever kitten that pops up over using my CPU & Bandwith.
    Even less for Gw2 rewards.
    Keep your D reward, ...

    (Feel's like Esport is a great idea..will make tons of money & get more players to play all over again)
    Who takes credit for taken dease decisions? like really

    Winter Nerf is coming!

  • Swagger.1459Swagger.1459 Member ✭✭✭✭

    @Linken.6345 said:
    Well looks like they disabled the promo.

    Kung Fu Tea
    18 tim ·

    Thank you for all the enthusiastic GW2 fans and your support for our promotion. We are very sorry for the inconvenience that occurred while claiming the DLC codes via our app.
    Our developers are working hard during the Labor Day weekend to fight against the hackers. Your patience and understanding is greatly appreciated while we are trying our best to resolve the issue.
    We will make sure that you guys get the DLC codes anyway. We will have another update for you guys tomorrow!

    Yeah... guess we all need to change passwords ASAP... “Our developers are working hard during the Labor Day weekend to fight against the hackers.”

    For emphasis... “the hackers”

  • Rococo.8347Rococo.8347 Member ✭✭✭

    @Deimos.4263 said:

    @Rococo.8347 said:
    Can someone give me a very clear breakdown of EXACTLY where the rewards show up? I go into Social rewards from the lines icon on the left top corner - I have Rewards/Activity/Profile options in there - when I go into rewards there is nothing there - am I doing it right and its just not processing it? It was the profile tab that i originally got the option to link to Instagram ( it was the only way i could get it to pop) The button for linking is switched on.

    For the love of God please someone feeling generous give me a code i would be forever grateful( but will settle for a clarification on if its the app or im not looking in the right place.

    It seems the app will get stuck in the following places:
    1. Logging in
    2. Connecting to FB/instagram
    3. Showing you the Rewards after it has connected.
    4. Clicking on the reward will then crash the app
    5. The reward will get claimed and disappear but the message with the code won't show up (this is as far as I've gotten; no reward anymore, no code yet).
    6. Opening the message itself? I think?

    So can you tell me exactly which tab/page etc I actually will find a reward and what it will look like? is it a box I can click on in social rewards that says gw2? which tab is it in? Rewards/Activity/Profile ty!

  • RoseofGilead.8907RoseofGilead.8907 Member ✭✭✭✭

    @Swagger.1459 said:

    @Linken.6345 said:
    Well looks like they disabled the promo.

    Kung Fu Tea
    18 tim ·

    Thank you for all the enthusiastic GW2 fans and your support for our promotion. We are very sorry for the inconvenience that occurred while claiming the DLC codes via our app.
    Our developers are working hard during the Labor Day weekend to fight against the hackers. Your patience and understanding is greatly appreciated while we are trying our best to resolve the issue.
    We will make sure that you guys get the DLC codes anyway. We will have another update for you guys tomorrow!

    Yeah... guess we all need to change passwords ASAP... “Our developers are working hard during the Labor Day weekend to fight against the hackers.”

    For emphasis... “the hackers”

    I'm pretty sure "the hackers" are simply the vast number of GW2 players (and some gold sellers) jamming an app not made to handle that many users for the past few days.

    Oh look. I have a signature now.

  • Rococo.8347Rococo.8347 Member ✭✭✭

    @Just a flesh wound.3589 said:
    My Facebook account is locked because of “suspicious activity” and now I have the joy of trying to reclaim it. I actually managed to log in using Instagram for all the good that did. No rewards showed even after hours had passed.

    I wonder... will ANet give out a free account and outfit to anyone who doesn’t manage to get this buggy app to work? Because I think they should.

    @Just a flesh wound.3589 said:
    My Facebook account is locked because of “suspicious activity” and now I have the joy of trying to reclaim it. I actually managed to log in using Instagram for all the good that did. No rewards showed even after hours had passed.

    I wonder... will ANet give out a free account and outfit to anyone who doesn’t manage to get this buggy app to work? Because I think they should.

    Ive had three FB accounts locked, two twitter ( when you could use Twitter) and the Instagram like you shows nothing even tho' it is now linked -oh yeah and if you saw above a completely different person has now been assigned my account - I am now beyond annoyed and side eyeing the very late response...

  • Healix.5819Healix.5819 Member ✭✭✭✭

    @Rococo.8347 said:
    Ive had three FB accounts locked

    You can prevent that by using the FB app. It also makes it much faster, since the connect button skips directly to the resulting message, making it very easy to spam/macro.

  • Deimos.4263Deimos.4263 Member ✭✭✭

    @Rococo.8347 said:

    @Deimos.4263 said:

    @Rococo.8347 said:
    Can someone give me a very clear breakdown of EXACTLY where the rewards show up? I go into Social rewards from the lines icon on the left top corner - I have Rewards/Activity/Profile options in there - when I go into rewards there is nothing there - am I doing it right and its just not processing it? It was the profile tab that i originally got the option to link to Instagram ( it was the only way i could get it to pop) The button for linking is switched on.

    For the love of God please someone feeling generous give me a code i would be forever grateful( but will settle for a clarification on if its the app or im not looking in the right place.

    It seems the app will get stuck in the following places:
    1. Logging in
    2. Connecting to FB/instagram
    3. Showing you the Rewards after it has connected.
    4. Clicking on the reward will then crash the app
    5. The reward will get claimed and disappear but the message with the code won't show up (this is as far as I've gotten; no reward anymore, no code yet).
    6. Opening the message itself? I think?

    So can you tell me exactly which tab/page etc I actually will find a reward and what it will look like? is it a box I can click on in social rewards that says gw2? which tab is it in? Rewards/Activity/Profile ty!

    It should appear on the Social Rewards page, under the Rewards tab, with a GW2 logo.

  • I would like to get this Dragon Emblem outfit, but sadly I don't have a smartphone or any social media accounts to participate with. Is there another way to get the outfit?

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    @Vagrant.7206 said:
    I live 96 miles away from the nearest Kung Fu Tea, and that's "close" compared to some of the people in this thread. Not sure why ArenaNet thought this was a good decision.

    Yes, I live in a major metropolitan area so there are a few relatively near .... but none near where I would normally be at. Does anyone seriously think we will make special trips to go to their stores? An internet company doing a cross-promotion with a brick-and-mortar location (unless it is someplace that is pretty much everywhere) makes 0 sense.

    New to the game? Feel free to give a yell if you need PVE help.

  • @Digger.8659 said:
    I would like to get this Dragon Emblem outfit, but sadly I don't have a smartphone or any social media accounts to participate with. Is there another way to get the outfit?

    Not at the moment. Feels bad I know. :\

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    @Jevati.4328 said:
    And as a side note, I hope GW2 people stop leaving 1-star reviews on Kung Fu Tea's FB page. Yes, this whole thing is annoying, but if I'm looking up reviews for a restaurant or food place, I'd like to be able to trust that the reviews are good or bad based on things like the quality of the food, not how angry some gamers got because an app didn't work and they couldn't obtain codes for pixels on a screen.

    Actually, look at the dates and what was written. Not all the 1 star reviews are from GW2 people, it seems this version was not exactly popular already.

    I tried to have a look to see what places were near me and it could not do that either. So it is not just this functionality.

    New to the game? Feel free to give a yell if you need PVE help.

  • So ppl wanted to abuse the promotion by making free accounts heroic and now are mad they get lock out of facebook. Lol this is the best promotion ever, I don't use Facebook, Twitter or Instagram. :# =) B) :p =)

  • RoseofGilead.8907RoseofGilead.8907 Member ✭✭✭✭
    edited September 3, 2018

    Just an FYI for people trying right now: Facebook is currently down in quite a few areas of the world. Same for Instagram, apparently.

    Oh look. I have a signature now.

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    @RoseofGilead.8907 said:

    @Swagger.1459 said:

    @Linken.6345 said:
    Well looks like they disabled the promo.

    Kung Fu Tea
    18 tim ·

    Thank you for all the enthusiastic GW2 fans and your support for our promotion. We are very sorry for the inconvenience that occurred while claiming the DLC codes via our app.
    Our developers are working hard during the Labor Day weekend to fight against the hackers. Your patience and understanding is greatly appreciated while we are trying our best to resolve the issue.
    We will make sure that you guys get the DLC codes anyway. We will have another update for you guys tomorrow!

    Yeah... guess we all need to change passwords ASAP... “Our developers are working hard during the Labor Day weekend to fight against the hackers.”

    For emphasis... “the hackers”

    I'm pretty sure "the hackers" are simply the vast number of GW2 players (and some gold sellers) jamming an app not made to handle that many users for the past few days.

    Yes, anytime someone sees their numbers on a web report spike they start screaming that they have been attacked. The most likely reason is their site just got some publicity somewhere.

    New to the game? Feel free to give a yell if you need PVE help.

  • Danikat.8537Danikat.8537 Member ✭✭✭✭

    @Digger.8659 said:
    I would like to get this Dragon Emblem outfit, but sadly I don't have a smartphone or any social media accounts to participate with. Is there another way to get the outfit?

    You can install Android apps on your PC using an emulator, and create a throw-away profile on one of the relevant social media sites (even using a throw-away email if you want) just to link it with the app, then delete the whole lot once you've got the outfit.

    Alternatively some people have been getting 2 or more codes because of the app running so slowly, so they might have a spare one to give you.

    Danielle Aurorel - Desolation EU. Mini Collector.

    "In this town, we call home, everyone hail to the pumpkin song! In this town, don't we love it now? Everyone's waiting for the next surprise!"

  • Just a flesh wound.3589Just a flesh wound.3589 Member ✭✭✭✭
    edited September 3, 2018

    @Dreadshow.9320 said:
    So ppl wanted to abuse the promotion by making free accounts heroic and now are mad they get lock out of facebook. Lol this is the best promotion ever, I don't use Facebook, Twitter or Instagram.

    People are trying to get the one outfit and the one gamecode but because it’s requiring multiple attempts it causes FB accounts to lock up. Trying to get one isn’t abusing the promotion.

    Be careful what you ask for
    ANet might give it to you.

    Forum Guides: Images. Text

  • ReV.6097ReV.6097 Member ✭✭✭

    Such a shame when you get to the bit where you think you can claim your reward, but it comes up with error when you proceed to do so...

  • Well, it seems I've finally managed to connect to my brand new Instagram account. No rewards available yet though. Baby steps, it seems.

  • At this point A.net should just mail everyone the Dragon Shirt Outfit so we can be done with it. I'm a bit miffed to say the least. What a disaster.

  • Jevati.4328Jevati.4328 Member ✭✭✭
    edited September 3, 2018

    @Menadena.7482 said:

    @Jevati.4328 said:
    And as a side note, I hope GW2 people stop leaving 1-star reviews on Kung Fu Tea's FB page. Yes, this whole thing is annoying, but if I'm looking up reviews for a restaurant or food place, I'd like to be able to trust that the reviews are good or bad based on things like the quality of the food, not how angry some gamers got because an app didn't work and they couldn't obtain codes for pixels on a screen.

    Actually, look at the dates and what was written. Not all the 1 star reviews are from GW2 people, it seems this version was not exactly popular already.

    I tried to have a look to see what places were near me and it could not do that either. So it is not just this functionality.

    I was talking about Facebook reviews about the company itself, not reviews on the iTunes store for the app. I've seen several reviews like this over the past couple days on Facebook, although I think KFT is trying to remove them, because there aren't hardly any right now. Here's an example of what I'm talking about:

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    @Dreadshow.9320 said:
    So ppl wanted to abuse the promotion by making free accounts heroic and now are mad they get lock out of facebook. Lol this is the best promotion ever, I don't use Facebook, Twitter or Instagram. :# =) B) :p =)

    Blame the victims much?

    The heroic edition as part of this can take a flying leap. I have two PAID accounts, both the highest digital level of basic while it was still on sale and one of those with both expansions. I wanted to add the DLC.

    New to the game? Feel free to give a yell if you need PVE help.

  • Danikat.8537Danikat.8537 Member ✭✭✭✭

    Don't forget the promotion goes on until the end of September. You can always wait for them to fix the problems, or just for demand to die down, and then try again later.

    Danielle Aurorel - Desolation EU. Mini Collector.

    "In this town, we call home, everyone hail to the pumpkin song! In this town, don't we love it now? Everyone's waiting for the next surprise!"

  • This is so funny, app updated with new activities showing people posting "their" drinks, and one picture was literally reused by two other people, one cut away a bit on the outer edge and one clearly took a picture of the picture off of his monitor. This is so funny. Next up we will see ebay auctions for pictures of kung fu tea that can be used to enter the sweepstake :)

    YouTube “L2villagejester”.
    People using belittling wording like whining/qqing" are not taken seriously by me
    Same for people posting only to tell others not to post (“deal with it”-posts)

This discussion has been closed.
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