[Bug] My Charr Char's are broken

I have two Charr characters, one Thief, one guardian. today i log in as normal feeling like doing some map completion on my thief, i get to Log-in screen Character is invisible, didnt have a second thought as im usually not in the character select screen long enough for them to load entirely, Load into Airship [Gendaraan Fields] and all i can see is my backpack and Weapon, gave it a moment to load but it never did, tried to force another loading screen (home instance) and same again, only backpack and weapon, i move (move on the minimap) but the camera seems rooted along with the backpack/weapon, but my minipet and snow leopard cub go running off. Maybe the game needs a restart, back into loading screen i wait this time, all other races / characters load except my two Charr, both invisible completly.

Sadness no map completion for me

-Date/time : 10/07/18 (weird to write like that format) 16:45-Location : UK - EU , Gendaraan fields, Jahai Bluffs, Heroes Canton-Character Name - Who Want Thief

• Group? - Solo

You can try a -repair to the client; instructions found in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair'.

Good luck.

@Inculpatus cedo.9234 said:You can try a -repair to the client; instructions found in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair'.

• Already tried, recently i seem to be getting a fair amount of Memory exceptions with GW2 only, and repair client every time, past few days have been fine no errors, its just today this happened

You can contact the Tech CS Team via the 'Support' link above/below for assistance.

Good luck.

Sounds like a corruption issue with one of your clients files that is used for the Charr.

I would recommend to:

1. Check the drive where you have GW2 installed on.
2. Do a client repair or reinstall.
3. Do a Windows memory check to verify if your RAM is stable to hold data.