Tegir.3850 Posted October 30, 2018 Share Posted October 30, 2018 Hey i am hussien sallam from Egypt .i am guild wars 2 player and i have problem for buy path of fire from my account after confirm order i press buy now button to COMPLETE ORDERI HAVE ( Payment Authorisation Failed )and i use this visa to buys another 3 path of fire packagesand it work smoothly but in my account not working whyso help me please / thanks Link to comment Share on other sites More sharing options...
Tyncale.1629 Posted October 30, 2018 Share Posted October 30, 2018 I hear you.I have had this exact same problem with 6! purchases, while other purchases went through the payment process no problem. It seems that whenever I had two succesfull purchases, any further purchases went wrong, no matter if I payed with a (fully functional and verified) Paypal account or my Credit Card. I am getting kinda sick of making new email accounts so I made a ticket for each of those failed purchases (each has their own email). I am sure I will hear from them after the promo is over. For clarification, once you get a "failed payment" message, that account will consider the Promo code not valid anymore so you do not get a second try. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 30, 2018 Share Posted October 30, 2018 It's probably flagged now because of the previous purchases. You will have to contact the Billing CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
Tegir.3850 Posted October 30, 2018 Author Share Posted October 30, 2018 Thanks for answer // but i go to Guild Wars 2 Support and i make Tickets from one day ago and no one answer me .i don't no why . Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 30, 2018 Share Posted October 30, 2018 The CS Team allows 72 hours for responses at the best of times. During high volume times, it can be longer.Selling an account is against the ToS, and the penalty is having the account locked. I'd assume you would not want to scam someone out of their money. Link to comment Share on other sites More sharing options...
Tegir.3850 Posted October 30, 2018 Author Share Posted October 30, 2018 i am not scam anyone for their money.this is my account and i have Game Serial Code for heart of thorns . Link to comment Share on other sites More sharing options...
Tegir.3850 Posted October 30, 2018 Author Share Posted October 30, 2018 thanks for all help and answerand i try now to buy and its is working and its done Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted November 1, 2018 ArenaNet Staff Share Posted November 1, 2018 @Tegir.3850 said:thanks for all help and answerand i try now to buy and its is working and its done I'm so glad that things worked out for you. Thanks very much for letting us know that all is well. See you in the game! :) Link to comment Share on other sites More sharing options...
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