2 days ago, someone sent me a lot of gold by mail... I reported it and didn't take the gold in the mail... I posted a ticket on in-game support needing advice on how to deal with that situation.
Result: 5min ban (ok that's nothing) but all my gold is gone... (gold from the gold seller are still in my inbox because that's the only proof I've got ...)
I contacted support on GW2 website and saw the "warning ticket" for RMT breaking rules... They didn't want to hear anything, didn't want to take any proof of the fact that I've been trolled by someone else.
And now they just said to me that they don't want to hear about me anymore... return the mail but I will not get refunded of anything...
I saw on Reddit that I'm not the only one in that situation ...
Can I do something to prove I'm innocent of what they accuse me?
Have a nice day/night