Having trouble buying Gems.

I've been trying to purchase some Gems but have not been able to. I checked with my bank to make sure they weren't blocking the transaction...they said they hadn't, but would make sure that all transactions would be processed for the next 24 hours. Anyone have a similar problem? What was the solution?

EDIT: Anet CS resolved my problem...I have no idea what was wrong, but it's fixed now. Thanks guys!

Submit a bug report - probably best to do it through the website rather than in-game because that way you'll get a reply. Make sure you tell them exactly what went wrong - how far through the process you were able to get and what happened when it stopped working, including any error messages.

"I can't buy gems" is like asking Anet to find a needle in a haystack - there's about 1,001 things that could be stopping it. Telling them how far you could get and what happened at least narrows down which bit of the haystack it's in.

@Danikat.8537 Yeah...I already sent a ticket. I'm just looking for answers while I wait for a response from Anet. Which could take DAYS.

GW2 Support has been very helpful and fairly fast whenever I had problem in the past. Just give them some time, other players usually have not much to say about real money transactions.

Which country you are from? I know there were some problems with Russia in the summer.