Crash when talking to NPCs — Guild Wars 2 Forums

Crash when talking to NPCs

Hi,
I've been attempting to play for a couple days now. I keep getting this error.

Exception: c0000005
Memory at address 00000000`0000006a could not be read
App: Gw2-64.exe
Pid: 10916
Cmdline:
BaseAddr: 00007FF74B1D0000
ProgramId: 101
Build: 93877
When: 2018-12-06T06:30:33Z 2018-12-06T01:30:33-05:00
Uptime: 0 days 0:01:18
Flags: 0

Everything I've looked up so far has said look at what the module line is pointing at, but there isn't one. Can anyone assist me?

Comments

  • Here is the rest actually

    --> System <--
    Name: 778c6be5

    Processors: 4 [AuthenticAMD:15:4:3]
    OSVersion: Windows 10.0 (64 bit)

    --> System Memory <--
    Physical: 10243MB/16381MB 62%
    Paged: 11888MB/20477MB 58%
    Virtual: 134211708MB/134217727MB 3%
    Load: 37%
    CommitTotal: 8589MB
    CommitLimit: 20477MB
    CommitPeak: 8725MB
    SystemCache: 8620MB
    HandleCount: 66201
    ProcessCount: 141
    ThreadCount: 2112

    --> Process Memory <--
    Private: 1454MB
    WorkingSet: 1257MB
    PeakWorkingSet: 1257MB
    PageFaults: 2348509

    --> Memory Category Usage (Inclusive) <--
    [Category] [Size(MB)] [Count]
    Root 953.28 608773
    Programmer Data 731.97 281939
    Game 436.54 154942
    VRAM 223.17 11112
    Content 201.53 53249
    Engine 165.55 98783
    Uncategorized 137.68 286599
    AgentView 133.95 411
    Collections 93.06 2286
    Dictionary 92.43 793
    VRAM - Gr Postproc 91.39 20
    Model-Programmer 85.12 23648
    Text 83.55 11280
    Gr 61.88 52765
    Art Assets 48.11 8419
    Gr Umbra 41.88 1164
    Character Models 38.59 1220
    Composite Models 38.41 949
    Collide 35.51 31816
    Composite Tex Pool 33.56 124
    Composite Tex 33.56 124
    VRAM - DirectX Geo Buffers 30.56 1520
    I/O 26.13 1079
    Archive 24.75 26

    --> Memory Category Usage (Exclusive) <--
    [Category] [Size(MB)] [Count]
    Content 201.53 53249
    Uncategorized 137.68 286599
    AgentView 133.95 411
    Dictionary 92.43 793
    VRAM - Gr Postproc 91.39 20
    Text 83.55 11280
    Model-Programmer 80.36 16577
    Gr Umbra 41.88 1164
    Composite Tex Pool 33.56 124
    VRAM - DirectX Geo Buffers 30.56 1520
    Archive 24.75 26
    Collide 17.19 2438
    Collide Havok 14.50 28414
    VRAM - Prop Tex 13.44 753
    VRAM - Composite Tex 12.67 32
    VRAM - DDI Shader 11.32 8264
    Composite 11.18 1712
    Audio FMOD 10.56 4587
    VRAM - World Map Tex 9.81 43
    VRAM - Gr Shadow 8.00 1
    VRAM - Map Env Tex 7.80 28
    VRAM - UI Textures 7.71 135
    VRAM - Terrain PgdImg 6.00 24
    Game 4.98 31473

    --> DllList <--
    G:\GW2\Gw2-64 (2).exe
    C:\Windows\SYSTEM32\ntdll.dll
    C:\Windows\System32\KERNEL32.DLL
    C:\Windows\System32\KERNELBASE.dll
    C:\Windows\System32\USER32.dll
    C:\Windows\System32\win32u.dll
    C:\Windows\System32\GDI32.dll
    C:\Windows\System32\gdi32full.dll
    C:\Windows\System32\msvcp_win.dll
    C:\Windows\System32\ucrtbase.dll
    C:\Windows\System32\ADVAPI32.dll
    C:\Windows\System32\msvcrt.dll
    C:\Windows\System32\sechost.dll
    C:\Windows\System32\RPCRT4.dll
    C:\Windows\System32\WS2_32.dll
    C:\Windows\System32\WINTRUST.dll
    C:\Windows\System32\MSASN1.dll
    C:\Windows\System32\CRYPT32.dll
    C:\Windows\SYSTEM32\VERSION.dll
    C:\Windows\System32\PSAPI.DLL
    C:\Windows\System32\ole32.dll
    C:\Windows\SYSTEM32\WTSAPI32.dll
    C:\Windows\SYSTEM32\WINMM.dll
    C:\Windows\System32\combase.dll
    C:\Windows\SYSTEM32\WINMMBASE.dll
    C:\Windows\System32\bcryptPrimitives.dll
    C:\Windows\System32\cfgmgr32.dll
    C:\Windows\System32\OLEAUT32.dll
    C:\Windows\System32\SHELL32.dll
    C:\Windows\System32\shcore.dll
    C:\Windows\System32\windows.storage.dll
    C:\Windows\System32\shlwapi.dll
    C:\Windows\System32\kernel.appcore.dll
    C:\Windows\System32\profapi.dll
    C:\Windows\System32\powrprof.dll
    C:\Windows\System32\FLTLIB.DLL
    C:\Windows\SYSTEM32\MSACM32.dll
    C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.407_none_2c2f90488af60bb7\gdiplus.dll
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.407_none_f94e16e330999300\COMCTL32.dll
    C:\Windows\SYSTEM32\USP10.dll
    C:\Windows\SYSTEM32\MSIMG32.dll
    C:\Windows\SYSTEM32\Secur32.dll
    C:\Windows\SYSTEM32\CRYPTBASE.DLL
    C:\Windows\SYSTEM32\SSPICLI.DLL
    C:\Windows\System32\IMM32.DLL
    C:\Windows\SYSTEM32\dbghelp.dll
    C:\Windows\system32\uxtheme.dll
    C:\Windows\System32\imagehlp.dll
    C:\Windows\SYSTEM32\CRYPTSP.dll
    C:\Windows\system32\rsaenh.dll
    C:\Windows\SYSTEM32\bcrypt.dll
    C:\Windows\SYSTEM32\gpapi.dll
    C:\Windows\SYSTEM32\cryptnet.dll
    C:\Windows\System32\clbcatq.dll
    C:\Windows\SYSTEM32\ntmarta.dll
    C:\Windows\System32\MSCTF.dll
    C:\Windows\system32\dwmapi.dll
    C:\Windows\system32\napinsp.dll
    C:\Windows\system32\pnrpnsp.dll
    C:\Windows\system32\NLAapi.dll
    C:\Windows\System32\mswsock.dll
    C:\Windows\SYSTEM32\DNSAPI.dll
    C:\Windows\System32\NSI.dll
    C:\Windows\SYSTEM32\IPHLPAPI.DLL
    C:\Windows\System32\winrnr.dll
    C:\Windows\System32\fwpuclnt.dll
    C:\Windows\System32\rasadhlp.dll
    C:\Windows\System32\TextInputFramework.dll
    C:\Windows\System32\CoreMessaging.dll
    C:\Windows\System32\CoreUIComponents.dll
    C:\Windows\SYSTEM32\wintypes.dll
    C:\Windows\SYSTEM32\WindowsCodecs.dll
    G:\GW2\bin64\CoherentUI64.dll
    C:\Windows\SYSTEM32\d3d9.dll
    C:\Windows\SYSTEM32\WINNSI.DLL
    C:\Windows\SYSTEM32\DPAPI.dll
    C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll
    C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvd3dumx.dll
    C:\Windows\SYSTEM32\nvapi64.dll
    C:\Windows\System32\SETUPAPI.dll
    C:\Windows\SYSTEM32\dxgi.dll
    C:\Windows\system32\winbrand.dll
    C:\Windows\SYSTEM32\dsound.dll
    C:\Windows\SYSTEM32\DEVOBJ.dll
    C:\Windows\SYSTEM32\DEVRTL.dll
    C:\Windows\SYSTEM32\SPINF.dll
    C:\Windows\SYSTEM32\drvstore.dll
    C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvwgf2umx.dll
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
    C:\Windows\SYSTEM32\WINSTA.dll
    C:\Windows\System32\MMDevApi.dll
    C:\Windows\System32\PROPSYS.dll
    C:\Windows\SYSTEM32\wdmaud.drv
    C:\Windows\SYSTEM32\ksuser.dll
    C:\Windows\SYSTEM32\AVRT.dll
    C:\Windows\SYSTEM32\AUDIOSES.DLL
    C:\Windows\SYSTEM32\msacm32.drv
    C:\Windows\SYSTEM32\midimap.dll
    C:\Windows\SYSTEM32\mscms.dll
    C:\Windows\SYSTEM32\USERENV.dll
    C:\Windows\SYSTEM32\ColorAdapterClient.dll
    C:\Windows\SYSTEM32\icm32.dll

    --> Game Context <--
    MapId: 573
    Flags: 0x241
    ElapsedTime: 00:00:12

    --> World State <--

    [DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
    [DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

    --> Thread 0x1ea8 <--

    --> Trace <--
    Pc Rt : Args
    00007ff74c187efa 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    00007ff74ba1659d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    00000271dacc7a08 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

    --> Thread registers <--
    rax=0000000000000036 rbx=00000271dacc7c28 rcx=0000000000000046
    rdx=000000febceff508 rsi=000000febceff610 rdi=000000febceff550
    rip=00007ff74c187efa rsp=000000febceff498 rbp=0000000000000037
    r8=0000000000000000 r9=00007ff74ba1657e r10=0000000000049104
    r11=000000febceff720 r12=00000271dacc7ca4 r13=0000000000000000
    r14=0000000000000000 r15=00000271dacc7ce8
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

    rbx-32 00000271DACC7C08 0000000000000010 00000271dacc7c10 00000271dacc7c01 0000000000000001
    rbx +0 00000271DACC7C28 00007ff74ba16360 00000271d9b06020 0000000080000000 0000000000000000
    rbx+32 00000271DACC7C48 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    rdx-32 000000FEBCEFF4E8 0000000000000034 000000febceff628 4487000044f00000 000000febceff5b0
    rdx +0 000000FEBCEFF508 0000000000000000 4240000042400000 000002719efbfca8 00000271dacc7a08
    rdx+32 000000FEBCEFF528 00007ff74c1bf5c6 00000271dacca468 00000271dacc7c28 000000febceff610
    r9-32 00007FF74BA1655A 770f6de803894810 8b4800000050ba00 8b4800791690e8cb e9188948db330847
    r9 +0 00007FF74BA1657A 68cf8b48000000af 0846100f0004a7ca 488d484024548d48 43e8402444110f10
    r9+32 00007FF74BA1659A 0000008be9007719 007932a6e8cf8b48 0004a79ee8cf8b48 05100ff308468b48

    --> Code <--
    00007ff74c187eda c3cccccc cccce90b 000000cc cccccccc ................ 00007ff74c187eea cccccccc cccc4889 5c241057 4883ec20 ......H.\$.WH..
    00007ff74c187efa 83792400 488bfa48 8bd90f84 a8000000 .y$.H..H........ 00007ff74c187f0a 83790800 751941b8 65010000 488d159b .y..u.A.e...H...
    00007ff74c187f1a cba50048 8d0d64a4 7000e887 3121ff41 ...H..d.p...1!.A 00007ff74c187f2a b9000100 00c74424 30000000 004c8bc7 ......D$0....L..

    --> Stack <--
    000000febceff498 00007ff74c18b3c0 00007ff74c18b580 00000271d7c03d90 0000000000000000 ...L.......L.....=..q........... 000000febceff4b8 000000febceff550 00007ff74ba1659d 000000000004a7ca 00000271dacc7c28 P........e.K............(|..q...
    000000febceff4d8 0000000000000034 000000febceff628 0000000000000034 000000febceff628 4.......(.......4.......(....... 000000febceff4f8 4487000044f00000 000000febceff5b0 0000000000000000 4240000042400000 ...D...D..................@B..@B
    000000febceff518 000002719efbfca8 00000271dacc7a08 00007ff74c1bf5c6 00000271dacca468 ....q....z..q......L....h...q... 000000febceff538 00000271dacc7c28 000000febceff610 00000271dacc7c28 00000037000005c4 (|..q...........(|..q.......7...
    000000febceff558 00000271dacc7c30 8000000000000030 0000000000000000 0000000000000037 0|..q...0...............7....... 000000febceff578 00007ff74c1bf4fb 00000271dacc7c28 000000febceff610 0000000000000000 ...L....(|..q...................
    000000febceff598 0000000000000021 0000000000000000 00000271dacca748 00000271dacc7a08 !...............H...q....z..q... 000000febceff5b8 00007ff74c1c1d1e 00000000000005c4 000000febceff6c0 0000000000000021 ...L....................!.......
    000000febceff5d8 00000271dacc82a8 44474000441c4000 4453400044284000 0000000000000000 [email protected]@[email protected]([email protected] 000000febceff5f8 4487000044f00000 0000000000000000 4487000044f00000 4240000042400000 ...D...D...........D...D..@B..@B
    000000febceff618 0000000000000000 4240000042400000 0000000040a00000 43b2800042480000 [email protected]@[email protected] 000000febceff638 43f1800044104000 000000febceff6b0 00007ff74c1c0c2a 00000271dacc7a08 [email protected]*..L.....z..q...
    000000febceff658 00000271dacc7a08 0000000000000000 0000000000000000 0000000044000000 .z..q......................D.... 000000febceff678 0000000000000000 000000febceff750 00007ff74c1c06a0 0000027147d34000 [email protected]
    000000febceff698 000000febceff750 00000271dacca528 000000febceff6f0 0000000000000000 P.......(...q................... 000000febceff6b8 0000000000000000 000000003d072b02 0000000000000000 000000003d072b02 .........+.=.............+.=....
    000000febceff6d8 0000000000000000 000000003d04fa84 0000000000000000 000000003d04fa84 ...........=...............=.... 000000febceff6f8 0000000000000000 000000febceffa88 00000271eeb40090 0000000000000002 ....................q...........
    000000febceff718 00000271dacc7a08 000000febceff941 00007ff74c1c225e 0000000000000000 .z..q...A.......^".L............ 000000febceff738 0000000000000021 0000000000000000 00000000000005c4 44474000441c4000 [email protected]@GD
    000000febceff758 4453400044284000 00000271eec24710 00007ff74c1aa892 0000000000000021 [email protected]([email protected]!....... 000000febceff778 0000000000000021 0000000000000021 0000000000000002 3d04fa843d04fa84 !.......!..................=...=
    000000febceff798 00007ff73d072b02 000032ffce1fdda0 000000febceff941 000000003d04fa84 .+.=.........2..A..........=.... 000000febceff7b8 0000000000000000 000000003d072b02 0000000000000000 000000003d04fa84 .........+.=...............=....
    000000febceff7d8 0000000000000000 0000000000000021 00007ff74b7daa82 00000271ee880dd0 ........!.........}K........q... 000000febceff7f8 0000000000000021 0000000000000021 0000000000000021 00000271ff1061e0 !.......!.......!........a..q...
    000000febceff818 00007ff74b7d9179 0000000000000000 0000000000000000 0000000000000000 y.}K............................ 000000febceff838 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
    000000febceff858 0000000000000000 00000271eeb40050 000000febceff8e8 00000271a0db0030 ........P...q...........0...q... 000000febceff878 00007ff74b569aee 000002713d04fa84 000000fe3d04fa84 000000fe3d072b02 ..VK.......=q......=.....+.=....

    --> Error Logs <--
    NULL REWARD TRACK: 31FE6CA0-DB7A-E711-80C3-ECB1D78A5C75
    NULL REWARD TRACK: 31FE6CA0-DB7A-E711-80C3-ECB1D78A5C75
    Content is referencing a propID that doesn't exist propId='1396315547599176826'
    Content is referencing a propID that doesn't exist propId='1396374753723352065'
    Content is referencing a propID that doesn't exist propId='1396329493357986946'
    Content is referencing a propID that doesn't exist propId='1396315667858261118'
    Content is referencing a propID that doesn't exist propId='1396347665364616494'
    Model '0x08223f': Failed to resolve AimIK bone indices.

    --> DirectX Device Info <--
    VendorId = 0x10de
    DeviceId = 0x1b82
    Version = 25.21.0014.1722
    Description = NVIDIA GeForce GTX 1070 Ti
    Compat = 0x00100000
    VidMem = 0 MB

  • It is a brand new install and I even did a repair to see if that would work. Graphics drivers are all updated

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