Ugly crashes since today — Guild Wars 2 Forums

Ugly crashes since today

Engelsstaub.4356Engelsstaub.4356 Member ✭✭
edited December 19, 2018 in Account & Technical Support

Yesterday the game was fine, but today I can't run it for more than a minute. I have tried repair, but did not help.

--> Crash <--
Exception: c0000005
Memory at address 00000000`af852ff0 could not be read
App: Gw2-64.exe
Pid: 8696
Cmdline: -repair
BaseAddr: 00007FF6EFB90000
ProgramId: 101
Build: 94135
When: 2018-12-19T17:46:03Z 2018-12-19T18:46:03+01:00
Uptime: 0 days 0:10:31
Flags: 0

--> System <--
Name: 5caf8980
IpAddr: 192.168.0.136
Processors: 12 [AuthenticAMD:15:1:1]
OSVersion: Windows 10.0 (64 bit)

--> System Memory <--
Physical: 10491MB/16336MB 64%
Paged: 11284MB/19792MB 57%
Virtual: 134208998MB/134217727MB 3%
Load: 35%
CommitTotal: 8508MB
CommitLimit: 19792MB
CommitPeak: 13703MB
SystemCache: 10954MB
HandleCount: 56375
ProcessCount: 145
ThreadCount: 1730

--> Process Memory <--
Private: 4250MB
WorkingSet: 3352MB
PeakWorkingSet: 3357MB
PageFaults: 56193444

--> Memory Category Usage (Inclusive) <--
[Category] [Size(MB)] [Count]
Root 1526.31 1332691
VRAM 1182.82 23069
Programmer Data 946.41 455717
Engine 493.90 233327
VRAM - Prop Tex 455.20 2419
Uncategorized 392.29 794244
Model-Programmer 384.38 62829
Game 305.63 162324
VRAM - Composite Tex 223.96 417
Content 201.80 53303
Art Assets 124.04 24843
VRAM - Character Tex 114.61 819
Collections 106.35 7048
Dictionary 104.25 2057
Character Models 104.00 7095
Composite Models 103.23 4483
Gr 86.32 121453
Text 83.79 11618
VRAM - Gr Postproc 75.39 20
Composite Packfile 70.60 1061
Collide 63.56 57887
VRAM - Terrain Tex 57.50 72
Gr Umbra 44.25 3002
VRAM - Composite Geo 40.97 151

--> Memory Category Usage (Exclusive) <--
[Category] [Size(MB)] [Count]
VRAM - Prop Tex 455.20 2419
Uncategorized 392.29 794244
Model-Programmer 373.55 47595
VRAM - Composite Tex 223.96 417
Content 201.80 53303
VRAM - Character Tex 114.61 819
Dictionary 104.25 2057
Text 83.79 11618
VRAM - Gr Postproc 75.39 20
Composite Packfile 70.60 1061
VRAM - Terrain Tex 57.50 72
Gr Umbra 44.25 3002
VRAM - Composite Geo 40.97 151
Composite Tex Pool 32.18 68
Collide 30.85 4482
VRAM - DirectX Geo Buffers 30.56 1520
VRAM - Prop Geo 25.06 291
Archive 24.81 38
VRAM - DDI Shader 23.84 16552
Collide Havok 22.94 51434
VRAM - Terrain PgdImg 15.00 60
VRAM - Map Env Tex 12.93 19
VRAM - World Map Tex 12.19 54
Composite 11.35 1765

--> DllList <--
C:\Gry\Guild Wars 2\Gw2-64.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
C:\WINDOWS\System32\KERNEL32.DLL
C:\WINDOWS\System32\KERNELBASE.dll
C:\WINDOWS\SYSTEM32\apphelp.dll
C:\WINDOWS\System32\USER32.dll
C:\WINDOWS\System32\win32u.dll
C:\WINDOWS\System32\GDI32.dll
C:\WINDOWS\System32\gdi32full.dll
C:\WINDOWS\System32\msvcp_win.dll
C:\WINDOWS\System32\ucrtbase.dll
C:\WINDOWS\System32\ADVAPI32.dll
C:\WINDOWS\System32\msvcrt.dll
C:\WINDOWS\System32\sechost.dll
C:\WINDOWS\System32\RPCRT4.dll
C:\WINDOWS\System32\WS2_32.dll
C:\WINDOWS\System32\WINTRUST.dll
C:\WINDOWS\SYSTEM32\VERSION.dll
C:\WINDOWS\System32\MSASN1.dll
C:\WINDOWS\SYSTEM32\WTSAPI32.dll
C:\WINDOWS\System32\CRYPT32.dll
C:\WINDOWS\SYSTEM32\WINMM.dll
C:\WINDOWS\System32\PSAPI.DLL
C:\WINDOWS\System32\ole32.dll
C:\WINDOWS\SYSTEM32\WINMMBASE.dll
C:\WINDOWS\System32\combase.dll
C:\WINDOWS\System32\cfgmgr32.dll
C:\WINDOWS\System32\bcryptPrimitives.dll
C:\WINDOWS\System32\OLEAUT32.dll
C:\WINDOWS\System32\SHELL32.dll
C:\WINDOWS\System32\shcore.dll
C:\WINDOWS\System32\windows.storage.dll
C:\WINDOWS\System32\shlwapi.dll
C:\WINDOWS\System32\kernel.appcore.dll
C:\WINDOWS\System32\profapi.dll
C:\WINDOWS\System32\powrprof.dll
C:\WINDOWS\System32\FLTLIB.DLL
C:\WINDOWS\SYSTEM32\MSACM32.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.471_none_2c298d908afb75e4\gdiplus.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.471_none_f955a1993092aa9b\COMCTL32.dll
C:\WINDOWS\SYSTEM32\USP10.dll
C:\WINDOWS\SYSTEM32\MSIMG32.dll
C:\WINDOWS\SYSTEM32\Secur32.dll
C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
C:\WINDOWS\SYSTEM32\SSPICLI.DLL
C:\WINDOWS\System32\IMM32.DLL
C:\WINDOWS\SYSTEM32\dbghelp.dll
C:\WINDOWS\system32\uxtheme.dll
C:\WINDOWS\System32\imagehlp.dll
C:\WINDOWS\SYSTEM32\CRYPTSP.dll
C:\WINDOWS\system32\rsaenh.dll
C:\WINDOWS\SYSTEM32\bcrypt.dll
C:\WINDOWS\SYSTEM32\gpapi.dll
C:\WINDOWS\SYSTEM32\cryptnet.dll
C:\WINDOWS\System32\clbcatq.dll
C:\WINDOWS\SYSTEM32\ntmarta.dll
C:\WINDOWS\System32\MSCTF.dll
C:\WINDOWS\system32\dwmapi.dll
C:\WINDOWS\system32\napinsp.dll
C:\WINDOWS\system32\pnrpnsp.dll
C:\WINDOWS\system32\NLAapi.dll
C:\WINDOWS\System32\mswsock.dll
C:\WINDOWS\SYSTEM32\DNSAPI.dll
C:\WINDOWS\System32\NSI.dll
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
C:\WINDOWS\System32\winrnr.dll
C:\WINDOWS\System32\fwpuclnt.dll
C:\Windows\System32\rasadhlp.dll
C:\WINDOWS\System32\TextInputFramework.dll
C:\WINDOWS\System32\CoreUIComponents.dll
C:\WINDOWS\System32\CoreMessaging.dll
C:\WINDOWS\SYSTEM32\wintypes.dll
C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
C:\Gry\Guild Wars 2\bin64\CoherentUI64.dll
C:\WINDOWS\SYSTEM32\d3d9.dll
C:\WINDOWS\SYSTEM32\WINNSI.DLL
C:\WINDOWS\SYSTEM32\DPAPI.dll
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvd3dumx.dll
C:\WINDOWS\SYSTEM32\nvapi64.dll
C:\WINDOWS\System32\SETUPAPI.dll
C:\WINDOWS\SYSTEM32\dxgi.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
C:\WINDOWS\SYSTEM32\DEVOBJ.dll
C:\WINDOWS\SYSTEM32\WINSTA.dll
C:\WINDOWS\System32\MMDevApi.dll
C:\WINDOWS\System32\PROPSYS.dll
C:\WINDOWS\SYSTEM32\wdmaud.drv
C:\WINDOWS\SYSTEM32\ksuser.dll
C:\WINDOWS\SYSTEM32\AVRT.dll
C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
C:\WINDOWS\SYSTEM32\msacm32.drv
C:\WINDOWS\SYSTEM32\midimap.dll
C:\WINDOWS\SYSTEM32\mscms.dll
C:\WINDOWS\SYSTEM32\USERENV.dll
C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll
C:\WINDOWS\SYSTEM32\icm32.dll

--> Game Context <--
MapId: 1210
Flags: 0x241
ElapsedTime: 00:00:49

--> World State <--

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

--> Thread 0x1d2c <--

--> Trace <--
Pc Rt : Args
00007ff6efdd079b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efdd04f8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efd8354f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efd6297c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efda96c1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efdaf0be 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efd6142e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f09932b1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f098fc59 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f098eb60 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f087e23c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f090691f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f01c91aa 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f01b1e2d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f01a256c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6f019baa3 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6eff29d4e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6eff27f8e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6eff27c09 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6eff2929f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6eff2760c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efd522d1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff6efee09e1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffca6b03034 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffca8433691 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--
rax=0000000000000000 rbx=00000000af852ff6 rcx=000001ffaf852940
rdx=0000000b56dfeb80 rsi=0000000000000001 rdi=000001ffaf854400
rip=00007ff6efdd079b rsp=0000000b56dfe9e0 rbp=0000000000000000
r8=0000000000000000 r9=0000000000007c00 r10=000001ffaf8547a0
r11=0000000b56dfeb80 r12=000000000000001f r13=000001ffaf852908
r14=000001ffaf852940 r15=0000000000000001
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010256

rcx-32 000001FFAF852920 0000000000000000 0000000000000000 0000000000000000 0000076000000000
rcx +0 000001FFAF852940 0000004b0000000a 0000003e00000009 0000004a00000064 0000008100000080
rcx+32 000001FFAF852960 0000007d0000007c 0000005a0000005b 0000000f0000007e 0000000d00000059
rdx-32 0000000B56DFEB60 0000000047070000 0000000000000000 00000000fffffff0 000001ffaf854400
rdx +0 0000000B56DFEB80 000001ff91057210 00000000000001ab 000001ff91063340 00007ff6efdd04f8
rdx+32 0000000B56DFEBA0 000001ab001c008e 00000000001c02c1 000000000000001c 0000000000000001

--> Code <--
00007ff6efdd077b 8d1c834c 8d34a90f 1f400066 660f1f84 [email protected] 00007ff6efdd078b 00000000 008bc548 c1e80545 8b448500 .......H...E.D..
00007ff6efdd079b 0fb743fa 4423c68b c88bd081 e1ff0300 ..C.D#.......... 00007ff6efdd07ab 00664185 c17408c1 e80a83e0 1feb2085 .fA..t........ .
00007ff6efdd07bb c97417b8 01000000 ffc803c9 0fbae10a .t.............. 00007ff6efdd07cb 73f681e1 ff030000 eb05b890 ffffffc1 s...............

--> Stack <--
0000000b56dfe9e0 000000480000000f 0000003100000003 0000004400000030 0000003a00000022 ....H.......1...0...D..."...:... 0000000b56dfea00 40988000408fe000 0000000040f96000 7219000000000001 0000000a00000400 [email protected]@.[email protected] 0000000b56dfea20 000001ffaf854400 0000003000000030 0000000000000000 000001ffaf8547a0 .D......0...0............G......
0000000b56dfea40 0000000b56dfeb80 0000000d0000003a ff800000ff800000 ff800000ff800000 ...V....:....................... 0000000b56dfea60 7f8000007f800000 7f8000007f800000 ff800000ff800000 ff800000ff800000 ................................
0000000b56dfea80 c67d9fe4c714a8d3 3f800000c110a4f8 0000000000000000 0000000000000000 ......}........?................ 0000000b56dfeaa0 c67dc000c714a000 00000000c2060000 40988000408fe000 0000000040f96000 ......}[email protected]@.[email protected] 0000000b56dfeac0 0000a187c6f79bf9 0000000000000000 0000000000000000 0000000000000000 ................................
0000000b56dfeae0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0000000b56dfeb00 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
0000000b56dfeb20 0000000000000000 0000000000000000 000000003cbc6a7f 0000000000000000 .................j.<............ 0000000b56dfeb40 000000003f9c61aa 0000000000000000 000000003f9c61aa 0000000000000000 .a.?.............a.?............
0000000b56dfeb60 0000000047070000 0000000000000000 00000000fffffff0 000001ffaf854400 ...G.....................D...... 0000000b56dfeb80 000001ff91057210 00000000000001ab 000001ff91063340 00007ff6efdd04f8 .r..............@3..............
0000000b56dfeba0 000001ab001c008e 00000000001c02c1 000000000000001c 0000000000000001 ................................ 0000000b56dfebc0 000001ffc8c26e70 000001ffaf852898 00000000af852fec 000001ffaf854400 pn.......(......./.......D......
0000000b56dfebe0 0000000b56dfeb80 000001ffaf8547a0 0000000000007c00 000001ffaf852908 ...V.....G.......|.......)...... 0000000b56dfec00 000001ffaf852940 000000004479e000 000001ffaf852898 000001ffaf852908 @)........yD.....(.......)......
0000000b56dfec20 000001ffaf852fec 000001ffaf852940 000001ffaf852890 00007ff6efd484b9 ./[email protected]).......(.............. 0000000b56dfec40 0000000000000030 000001ff2712e950 0000000000000000 000001ff91057210 0.......P..'.............r......
0000000b56dfec60 000001ff91057810 00007ff6efd8354f 000001ab001c008e 0000000b56dfed00 .x......O5.................V.... 0000000b56dfec80 000001ffb5194a28 0000000000000030 000001ffa8edffe0 0000000000000000 (J......0.......................
0000000b56dfeca0 000001ffa8edffd8 000001ff2561e020 000001ff2561e040 000001ff2712ecd0 ........ .a%[email protected]%.......'.... 0000000b56dfecc0 000001ff2712eb40 000001ff25749818 0000000000000000 000001ff257730f0 @..'......t%.............0w%....
0000000b56dfece0 000000000000001a 00007ff6efd81489 0000000100010001 0000000000000001 ................................ 0000000b56dfed00 0000000000000003 00007ff6efd81da5 0000000000000008 000001ff257312f8 ..........................s%....
0000000b56dfed20 000001ff2572f070 000001ff00000030 000001ff931238c0 000001ff00000030 p.r%....0........8......0....... 0000000b56dfed40 000001ff057442b0 000001ff00016080 000001ff91057210 00007ff6efdb7f4f .Bt.............r......O....... 0000000b56dfed60 000001ff64237110 000001ff642370e8 000001ff642370ec 000001ff642370f4 .q#d.....p#d.....p#d.....p#d....
0000000b56dfed80 000001ff642370f0 000001ff642370e0 000000003f9c61aa 0000000000000000 .p#d.....p#d.....a.?............ 0000000b56dfeda0 000001ffa8edfff0 000001ff2561e010 000001ff2561e030 000001ff2712ecc0 ..........a%....0.a%.......'....
0000000b56dfedc0 000001ff2712eb30 0000000000000001 000001ffca6b1718 00007ff6`efd82c74 0..'..............k.....t,......

--> Error Logs <--
NULL REWARD TRACK: 073CDD5C-8B01-E311-8757-78E7D1936222
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Texture missing mip chain: 0x011f2e
Texture missing mip chain: 0x011f30
Texture '0x03539b' dimensions too small
Loading '0x03539b' texture failed
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Texture missing mip chain: 0x19d40c
Texture missing mip chain: 0x19d407
Texture missing mip chain: 0x19d40a
Model '0x18eb4b': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Texture '0x03539b' dimensions too small
Loading '0x03539b' texture failed
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.

--> DirectX Device Info <--
VendorId = 0x10de
DeviceId = 0x1c03
Version = 24.21.0014.1170
Description = NVIDIA GeForce GTX 1060 6GB
Compat = 0x00100000
VidMem = 2048 MB

Comments

  • I had been struggling as well for the last 48 hours, repair was ineffective. I ran the diagnostic but didn't notice any issues, benchmarked my GPU and it was fine. In the end, I had to delete the game completely and re-download the client. From there it was back to normal. I hope you can get it sorted as well!

  • For me it keeps saying it can't connect to the log in server but I'm not having connectivity issues with anything else and I've run it on this computer just fine in the past

  • Same here! Re uploading the game didn't help

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