Paypal won't open/can't click on external links in store — Guild Wars 2 Forums

Paypal won't open/can't click on external links in store

kettering.6823kettering.6823 Member ✭✭
edited January 7, 2019 in Account & Technical Support

I'm recently returning to the game after almost 3 years of not playing, and wanted to purchase Path of Fire. However, when I go to pay with Paypal, the window does not open, and I can't click on the 'go to Paypal' button, either. It just goes to the 'done' page without doing anything. Tried switching from Windowed Fullscreen to Fullscreen to Windowed and it makes no difference, so I'm not sure what the issue is. :(

Possibly related is when I click on the 'buy Path of Fire' banner, the video embedded to the left gives me the 'your browser does not currently recognize any of the video formats available, please click this link' error - and I can't click that link, either.

I can certainly just buy this with my credit card, but prefer to use Paypal when possible.


  • TheQuickFox.3826TheQuickFox.3826 Member ✭✭✭✭

    Try to restart your computer, and try to set one of your web browsers as the default. If you use Windows, try to set Internet Explorer as the default browser. it should work fine. You can always select a different browser as your default later on.

    Guild Wars 2 uses the default browser of Windows to do online purchases.

    Ascalon Will Prevail!

    GW Wiki user page | GW2 Wiki user page

©2010–2018 ArenaNet, LLC. All rights reserved. Guild Wars, Guild Wars 2, Heart of Thorns, Guild Wars 2: Path of Fire, ArenaNet, NCSOFT, the Interlocking NC Logo, and all associated logos and designs are trademarks or registered trademarks of NCSOFT Corporation. All other trademarks are the property of their respective owners.