[REQUEST] About the new sets available with Black Lion Statuettes — Guild Wars 2 Forums

[REQUEST] About the new sets available with Black Lion Statuettes

MornJack.3579MornJack.3579 Member ✭✭
edited January 9, 2019 in Account & Technical Support

Hi there, first post of the year so... Happy New year !

That said, i'm here to talk about the last sets added to the Black Lion Statuettes trader. Glad you added the "Original Guild Wars" weapon skins in. Here is a screenshot of the weapons i'd like to purchase.

Few months ago, i've been lucky enough to unlock the Fiery Blade Axe with a guaranted wardrobe unlock (can't remember if it was the all-in-one unlock or the weapon-only unlock) and now, this pack is available for 45 statuettes. But... What can i do if i only want the Icy Blade Axe ? I won't spend 45 statuettes for only one skin. That would be crazy, right ? ^^
Edit : So, do you think it's possible to get only one axe for 25 statuettes ? Just like the other weapon skins.
Thanks for your answer !

Comments

  • Unlikely.
    For an individualized response, you can contact the CS Team via the 'Support' link above/below.
    Though, you'll probably be directed to the forums to post a 'suggestion'.

    Good luck.

  • 15th of january:
    Four days later (yesterday) i had an answer. Pretty fast and awesome. Added some screenshots. I didn't really want to point to the support errors... but these errors could be mine. I really don't understand. The gm tells me that i didn't unlocked the axe skin ... but i did unlock, right ?! Right ? Am i mad ?!

    **Here are the screens i sent yesterday: **


    I sent these two screenshots yesterday and the answer this morning is: "you don't have the skin unlocked, the icon of Fiery axe is different from the one in your screens". Really, what am i doing wrong to show i got the Fiery skin ?

    Today's screens



    I sent these new screenshots this morning. Let's wait to see if the gm keeps telling me I don't have the skins.

    Now tell me ... Who is wrong ? My ranger is using the Fiery axe or not ?! Is the cake a lie ? Am i using something else than an axe ?

  • Linken.6345Linken.6345 Member ✭✭✭✭

    wardrobe unlock have always worked this way, its the same with people getting wildmagic backpack not getting the glider aswell.

  • MornJack.3579MornJack.3579 Member ✭✭
    edited January 15, 2019

    @Linken.6345 said:
    wardrobe unlock have always worked this way, its the same with people getting wildmagic backpack not getting the glider aswell.

    That's not the questions here. I know how the wardrode unlock works.
    The questions here are :
    1. Can i purchase the pack and be refund of half the price because i got half of the pack yet ? Gems or statuettes.
    2. Why the GM tells me that i don't have the Fiery skin yet ? Obviously i got it and i sent him/her screens to prove it.

  • You'll really have to work it out with the CS Team. No one on the forums can answer the question, positively.
    But, from past experience, it is, as stated, unlikely. Still, one never knows when policy will change.

    Good luck.

  • MornJack.3579MornJack.3579 Member ✭✭
    edited January 15, 2019

    The GM finally admitted that I got one of the two axes. Good. I'm not crazy.
    The answer about the refund is still a "no-no". I let it down and my last answer today is that i'm disapointed, but i understand. For sure, i can't waste statuettes or gems for something I half got yet. The saddest part is that i know friends' real stories about refund when they did so stupids mistakes. I should have pretend a mistake maybe.

    Well, life is life. I'll never have this Icy blade. It's not a big deal.

  • Linken.6345Linken.6345 Member ✭✭✭✭

    @MornJack.3579 said:
    The GM finally admitted that I got one of the two axes. Good. I'm not crazy.
    The answer about the refund is still a "no-no". I let it down and my last answer today is that i'm disapointed, but i understand. For sure, i can't waste statuettes or gems for something I half got yet. The saddest part is that i know friends' real stories about refund when they did so stupids mistakes. I should have pretend a mistake maybe.

    Well, life is life. I'll never have this Icy blade. It's not a big deal.

    you might get it from another wardrobe unlock mate.

©2010–2018 ArenaNet, LLC. All rights reserved. Guild Wars, Guild Wars 2, Heart of Thorns, Guild Wars 2: Path of Fire, ArenaNet, NCSOFT, the Interlocking NC Logo, and all associated logos and designs are trademarks or registered trademarks of NCSOFT Corporation. All other trademarks are the property of their respective owners.