I am a new player (playing for about 3 days now) and just bought the expansions. I wanted to purchase Gems in game, but when I tried using my Credit Card, I went through the process and nothing happened, no errors stating there was a problem, no indication that my purchase was a success, nothing. No Gems. Any help? Did I do something incorrectly? or are new players not allowed to access gems? Do you need to be a certain level to purchase gems?