Over the past year or so, we have seen a surge in the number of in-game sales related to the completion of challenging encounters or achievements. We've been gathering feedback both internally and externally and we wanted to provide some clarification to players about our policies on this subject.
Reaching back to the roots of Guild Wars, selling "runs" has been a core role for certain members of our community. We recognize that some players are not able to complete all content. Other players have provided a service of convenience or carry through the years, and our official stance is that the selling or buying of runs is completely acceptable.
However, there is a point where things get a little more tricky, such as when account sharing is involved, or when the transfer of enormous wealth for raid runs takes place. At this point, we believe we need to clarify a few things:
First, account sharing is incredibly risky, as it often leads to the compromise of the account, after which the account may be locked for an indefinite period of time, or permanently terminated. We very seldom are able to retrieve and return a previously shared account to its owner, which is why we strongly recommend that you never share your account with anyone.
Second, after digging into the origins of the funds involved in large transfers, we learned that almost all of them were directly involved in some form of Fraud and/or RMT. Obviously, Fraud is disallowed, and Real Money Trading (RMT) is absolutely against the rules.
Purchasing a high-cost run directly, or purchasing gold or items to exchange for a run, is likely to result in account action against the purchaser and in some cases the runner(s), as well. While the runner(s) may be unaware that the funds originated from Fraud/RMT, in fact they can be found to be in possession of stolen goods and their account may be impacted by that involvement.
In summary, the buying and selling of runs is acceptable, but ArenaNet does not officially support buyers or sellers. Buying or selling of runs is done at your own risk. If we investigate a transfer and establish that funds originated from fraud or RMT, we will take action against all parties involved. That action, depending on the situation, could include removal of funds, account suspension, and/or account termination.
Communications Manager: ArenaNet
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