Disconnecting when trying to load or transition to a story instance or new map. Code=7:11:3:191:101 — Guild Wars 2 Forums

Disconnecting when trying to load or transition to a story instance or new map. Code=7:11:3:191:101

iamstillwater.2341iamstillwater.2341 Member
edited January 12, 2019 in Account & Technical Support

Good evening,

Player from the Philippines here.

I posted this on Reddit but forgot about the forums, so maybe someone can help me here... I'm not sure if it's the update, or my connection, as I can browse online fine, but the game will sporadically kick me off when trying to load an instance (such as the epilogue of Path of Fire...

I'm unsure what the error code means, aside from the 7, though
It says Code=7:11:3:191:101

Posting screenshot of error.
https://i.imgur.com/JFAK7qz.jpg

Have tried restarting my modem/router, but not sure what's going on, as this is the only game with the connection issues right now.

Comments

  • You can try the trouble-shooting tips found in the Knowledge Base accessed via the 'Support' link above/below.
    You can try a VPN.
    You can contact the Tech CS Team via the same 'Support' link.

    Good luck.

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