ArenaNet Staff Clayton Kisko.5207 Posted January 18, 2019 ArenaNet Staff Share Posted January 18, 2019 Hello Krewe! We’ve heard about the bug in the Dwarven Catacombs in Thunderhead Peaks were some players are not getting the purple plate from the Graveling. We are actively working on this complicated issue and should have a fix soon. The team is also looking into improving the experience for players who have started the Catacombs plate puzzle but have to log out for long periods of time and come back unable to continue their progress. We apologize for the inconvenience! We're also working to address feedback about the lack of visibility of events in Thunderhead Peaks, as well as the communication of Pepperseed's event chain. Thank you for your patience. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 18, 2019 Share Posted January 18, 2019 Sounds great. Thank you so much! Link to comment Share on other sites More sharing options...
Danikat.8537 Posted January 18, 2019 Share Posted January 18, 2019 Thanks for letting us know! :)I'm especially looking forward to the plate/log out issue being fixed as it's pretty rare for me to be able to commit to a long play session, so completing the Catacombs is pretty unlikely for me with the current system, which is a shame because it's the kind of thing I love doing. Link to comment Share on other sites More sharing options...
TheOrlyFactor.8341 Posted January 18, 2019 Share Posted January 18, 2019 I appreciate y'all looking into this. While I haven't had as hard a time with the purple room as others have had, it's great that the team is looking into this.Are there also any plans to increase the detection/activation range of The Consul's Tomb POI like what was done with The Hammer's Hoard POI, where players doing map completion can get the POI from outside the gate? Link to comment Share on other sites More sharing options...
Randulf.7614 Posted January 18, 2019 Share Posted January 18, 2019 Good stuff ? Link to comment Share on other sites More sharing options...
Donari.5237 Posted January 19, 2019 Share Posted January 19, 2019 That's wonderful! Hopefully the fix will also include the problem with people getting the same color plate as the room they're in, someone in Map just said they'd gotten the blue plate three times in a row in the blue room. I'd previously only heard of that happening with the purple plate. Link to comment Share on other sites More sharing options...
ElderNewt.5840 Posted January 19, 2019 Share Posted January 19, 2019 I support this kind of communication and thank you for the update.Why does all good things have to be complex xD .. Link to comment Share on other sites More sharing options...
Aaralyna.3104 Posted January 19, 2019 Share Posted January 19, 2019 @"Clayton Kisko.5207" Can you also look into the bug of graveling dropping a plate for only 1 person (which seems to be last person entering the room)? Everyone that attacks the graveling should get their plate so players don't hate each other for stealing "their" plate and the intense wait for finally getting a plate (not to mention afk trolls that stay in the room and players that refuse to wait outside of the room). Most complains are about this issue ;) Link to comment Share on other sites More sharing options...
DeWolfe.2174 Posted January 19, 2019 Share Posted January 19, 2019 TY, how about the lack of achievement credit for parties doing the episode? Link to comment Share on other sites More sharing options...
Boogiepop Void.6473 Posted January 19, 2019 Share Posted January 19, 2019 Just a note: We want the graveling to NOT drop the purple plate. It's in the purple room; a purple plate from the graveling stops the tombs from working. Link to comment Share on other sites More sharing options...
zealex.9410 Posted January 19, 2019 Share Posted January 19, 2019 Thanks guys ^^ Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted January 19, 2019 Share Posted January 19, 2019 @Clayton Kisko.5207 said:Hello Krewe! We’ve heard about the bug in the Dwarven Catacombs in Thunderhead Peaks were some players are not getting the purple plate from the Graveling. We are actively working on this complicated issue and should have a fix soon. The team is also looking into improving the experience for players who have started the Catacombs plate puzzle but have to log out for long periods of time and come back unable to continue their progress. We apologize for the inconvenience! We're also working to address feedback about the lack of visibility of events in Thunderhead Peaks, as well as the communication of Pepperseed's event chain. Thank you for your patience.Thanks for taking in the feedback on all three situations. Please keep us posted on the progress.Meantime, for anyone doing the puzzle, take a port to green room as soon as you get the plate; that way you don't have to worry about time running out while dealing with the graveling. Link to comment Share on other sites More sharing options...
Catchyfx.5768 Posted January 19, 2019 Share Posted January 19, 2019 If I summon him again on second kill it spawned almost everytime. Link to comment Share on other sites More sharing options...
Kreiri.9048 Posted January 19, 2019 Share Posted January 19, 2019 While you are it, could you also please make that more than one player at a time can pick a dragonsblood spear from the barrel during northern meta? Hitting F and riding away only to realize several seconds later that you don't have the special action got annoying very fast. Link to comment Share on other sites More sharing options...
ArenaNet Staff Clayton Kisko.5207 Posted January 19, 2019 Author ArenaNet Staff Share Posted January 19, 2019 @Aaralyna.3104 said:@"Clayton Kisko.5207" Can you also look into the bug of graveling dropping a plate for only 1 person (which seems to be last person entering the room)? Everyone that attacks the graveling should get their plate so players don't hate each other for stealing "their" plate and the intense wait for finally getting a plate (not to mention afk trolls that stay in the room and players that refuse to wait outside of the room). Most complains are about this issue ;) Yes of course! What you are describing is what we had mentioned in the original post :) We're on it! Link to comment Share on other sites More sharing options...
Jake Orion.2049 Posted January 19, 2019 Share Posted January 19, 2019 It wouldn't be a official release without some sort of annoying bug(s). It's almost a tradition at this point and would feel odd with a bug free release.I am actually starting to look forward to them.That said, thanks for the update. Link to comment Share on other sites More sharing options...
Urud.4925 Posted January 19, 2019 Share Posted January 19, 2019 I'm actually quite pleased from the few issues found so far. Compared to other episodes (like "A bug in the system" - maybe it was named this way for a reason) this one went quite smoothly. Considering that there are even 2 meta and that the map is huge, it's nice :)Thanks for looking into it. Link to comment Share on other sites More sharing options...
Bloodstealer.5978 Posted January 19, 2019 Share Posted January 19, 2019 @Illconceived Was Na.9781 said:@Clayton Kisko.5207 said:Hello Krewe! We’ve heard about the bug in the Dwarven Catacombs in Thunderhead Peaks were some players are not getting the purple plate from the Graveling. We are actively working on this complicated issue and should have a fix soon. The team is also looking into improving the experience for players who have started the Catacombs plate puzzle but have to log out for long periods of time and come back unable to continue their progress. We apologize for the inconvenience! We're also working to address feedback about the lack of visibility of events in Thunderhead Peaks, as well as the communication of Pepperseed's event chain. Thank you for your patience.Thanks for taking in the feedback on all three situations. Please keep us posted on the progress.Meantime, for anyone doing the puzzle, take a port to green room as soon as you get the plate; that way you don't have to worry about time running out while dealing with the graveling.Or just do a quick relog after interacting with the sarcophagus and killing the gravelling.. next time you will still have your light and the plate will drop after you or you + others kill the gravelling again. If you don't interact though it appears you get ported back outside the room and may have to wait for a portal again Link to comment Share on other sites More sharing options...
FearTheOyster.5138 Posted January 19, 2019 Share Posted January 19, 2019 I was wondering -- and I apologize if this is not the right place to bring this up -- but is there also someone working on the bugged achievements for the completion of Chasing Tales: Baverne the Hunter? As it stands, due to Chasing Tales: Preemptive Strike rewarding the credit for "Deadly Accuracy" instead of itself, the achievement is broken. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted January 19, 2019 Share Posted January 19, 2019 @Bloodstealer.5978 said:Or just do a quick relog after interacting with the sarcophagus and killing the gravelling.. next time you will still have your light and the plate will drop after you or you + others kill the gravelling again.I tried that; didn't work for me. (Even solo.) Link to comment Share on other sites More sharing options...
Bloodstealer.5978 Posted January 20, 2019 Share Posted January 20, 2019 @Illconceived Was Na.9781 said:@Bloodstealer.5978 said:Or just do a quick relog after interacting with the sarcophagus and killing the gravelling.. next time you will still have your light and the plate will drop after you or you + others kill the gravelling again.I tried that; didn't work for me. (Even solo.)Did you interact with the sarcophagus before you reported... cos I've done 7 or 8 times both solo and with guildy and it's never failed except when I forgot to Interact and others in the room also succeed after telling them. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted January 20, 2019 Share Posted January 20, 2019 @Bloodstealer.5978 said:@Illconceived Was Na.9781 said:@Bloodstealer.5978 said:Or just do a quick relog after interacting with the sarcophagus and killing the gravelling.. next time you will still have your light and the plate will drop after you or you + others kill the gravelling again.I tried that; didn't work for me. (Even solo.)Did you interact with the sarcophagus before you reported... cos I've done 7 or 8 times both solo and with guildy and it's never failed except when I forgot to Interact and others in the room also succeed after telling them.Interacting alone: not gotten it consistently. Not interacting: I have gotten it.(I've discussed the details more in the other threads.) Link to comment Share on other sites More sharing options...
Kal Spiro.9745 Posted January 20, 2019 Share Posted January 20, 2019 Well, that covers my list of issues since they already shut up the Skritt scavenger, I look forward to the fix. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted January 21, 2019 Share Posted January 21, 2019 Thanks for finally providing some feedback on the issues mentioned. I just stumbled across this thread by accident. :o @Clayton Kisko.5207 said:We’ve heard about the bug in the Dwarven Catacombs in Thunderhead Peaks were some players are not getting the purple plate from the Graveling. We are actively working on this complicated issue and should have a fix soon. The team is also looking into improving the experience for players who have started the Catacombs plate puzzle but have to log out for long periods of time and come back unable to continue their progress. We apologize for the inconvenience! We're also working to address feedback about the lack of visibility of events in Thunderhead Peaks, as well as the communication of Pepperseed's event chain. Thank you for your patience.Sounds great, thank you in advance! :) Link to comment Share on other sites More sharing options...
Susy.7529 Posted January 22, 2019 Share Posted January 22, 2019 New patch live but no mention of a fix for this :/ Link to comment Share on other sites More sharing options...
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