Can't play for over a few minutes. Constant c0000005 error (failed to resolve AimIK bone indices). — Guild Wars 2 Forums

Can't play for over a few minutes. Constant c0000005 error (failed to resolve AimIK bone indices).

Minun.7142Minun.7142 Member ✭✭
edited January 28, 2019 in Account & Technical Support

Hello everyone,

this is a cross-post from reddit since I've seen a ton of people are having this issue. I've tried just about everything at this point and it's forcing me to stop playing Gw2 after 6+ years of actively playing.
If any of you have any more suggestions on what to do, please let me know. Here's the reddit post: https://www.reddit.com/r/Guildwars2/comments/akciyh/constant_crashes_since_second_last_patch_c5c000005/

Here's a crashlog:

--> Crash <--
Exception: c0000005
Memory at address 00000000`008c0040 could not be written
App: Gw2-64.exe
Pid: 912
BaseAddr: 000000013F120000
ProgramId: 101
Build: 94892
When: 2019-01-28T19:22:42Z 2019-01-28T20:22:42+01:00
Uptime: 0 days 0:05:36
Flags: 0

--> System <--
Name: 793fda8f
IpAddr: 192.168.2.107
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

--> System Memory <--
Physical: 10255MB/16269MB 63%
Paged: 25884MB/32537MB 79%
Virtual: 8385422MB/8388607MB 99%
Load: 36%
CommitTotal: 6653MB
CommitLimit: 32537MB
CommitPeak: 6656MB
SystemCache: 3461MB
HandleCount: 30800
ProcessCount: 82
ThreadCount: 1187

--> Process Memory <--
Private: 2976MB
WorkingSet: 2883MB
PeakWorkingSet: 2885MB
PageFaults: 1904111

--> Memory Category Usage (Inclusive) <--
[Category] [Size(MB)] [Count]
Root 1482.70 2434026
Programmer Data 972.33 495886
Engine 508.88 262781
VRAM 477.08 32661
Uncategorized 399.56 1866676
Model-Programmer 396.41 69015
Game 289.65 164437
Content 205.29 54193
Collections 131.46 11828
Dictionary 128.28 2857
Gr 86.04 135889
VRAM - Gr Postproc 85.39 20
VRAM - Prop Tex 79.65 2056
Art Assets 76.21 25119
VRAM - Character Tex 68.37 1386
Text 62.70 7204
Character Models 58.82 7089
Composite Models 57.58 2404
Gr Umbra 44.92 1703
VRAM - DDI Shader 42.92 26488
VRAM - Composite Tex 38.79 242
Composite Tex 37.08 143
Composite Tex Pool 36.48 134
Collide 34.60 46345

--> Memory Category Usage (Exclusive) <--
[Category] [Size(MB)] [Count]
Uncategorized 399.56 1866676
Model-Programmer 385.21 50512
Content 205.29 54193
Dictionary 128.28 2857
VRAM - Gr Postproc 85.39 20
VRAM - Prop Tex 79.65 2056
VRAM - Character Tex 68.37 1386
Text 62.70 7204
Gr Umbra 44.92 1703
VRAM - DDI Shader 42.92 26488
VRAM - Composite Tex 38.79 242
Composite Tex Pool 36.48 134
VRAM - DirectX Geo Buffers 30.56 1520
Archive 25.28 38
Composite Packfile 20.28 588
VRAM - Character Geo 18.04 83
Collide Havok 16.16 35771
VRAM - Prop Geo 14.05 63
Collide 13.86 9373
VRAM - World Map Tex 12.69 56
VRAM - UI Textures 12.48 322
Composite 11.25 1718
Model Granny 11.18 17659
Gr Model 10.32 25142

--> DllList <--
C:\Program Files\Guild Wars 2\Gw2-64.exe
C:\Windows\SYSTEM32\ntdll.dll
C:\Windows\system32\kernel32.dll
C:\Windows\system32\KERNELBASE.dll
C:\Windows\system32\USER32.dll
C:\Windows\system32\GDI32.dll
C:\Windows\system32\LPK.dll
C:\Windows\system32\USP10.dll
C:\Windows\system32\msvcrt.dll
C:\Windows\system32\ADVAPI32.dll
C:\Windows\SYSTEM32\sechost.dll
C:\Windows\system32\RPCRT4.dll
C:\Windows\system32\VERSION.dll
C:\Windows\system32\WS2_32.dll
C:\Windows\system32\NSI.dll
C:\Windows\system32\WTSAPI32.dll
C:\Windows\system32\WINMM.dll
C:\Windows\system32\WINTRUST.dll
C:\Windows\system32\CRYPT32.dll
C:\Windows\system32\MSASN1.dll
C:\Windows\system32\PSAPI.DLL
C:\Windows\system32\ole32.dll
C:\Windows\system32\OLEAUT32.dll
C:\Windows\system32\SHELL32.dll
C:\Windows\system32\SHLWAPI.dll
C:\Windows\system32\MSACM32.dll
C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24234_none_1458b3828b92cc5f\gdiplus.dll
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll
C:\Windows\system32\MSIMG32.dll
C:\Windows\system32\Secur32.dll
C:\Windows\system32\SSPICLI.DLL
C:\Windows\system32\IMM32.DLL
C:\Windows\system32\MSCTF.dll
C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
C:\Windows\system32\cryptbase.dll
C:\Windows\system32\dbghelp.dll
C:\Windows\system32\profapi.dll
C:\Windows\system32\uxtheme.dll
C:\Windows\system32\nvspcap64.dll
C:\Windows\system32\ntmarta.dll
C:\Windows\system32\WLDAP32.dll
C:\Windows\system32\imagehlp.dll
C:\Windows\system32\CRYPTSP.dll
C:\Windows\system32\rsaenh.dll
C:\Windows\system32\ncrypt.dll
C:\Windows\system32\bcrypt.dll
C:\Windows\system32\bcryptprimitives.dll
C:\Windows\system32\USERENV.dll
C:\Windows\system32\GPAPI.dll
C:\Windows\system32\cryptnet.dll
C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
C:\Windows\system32\CLBCatQ.DLL
C:\Windows\system32\samcli.dll
C:\Windows\system32\SAMLIB.dll
C:\Windows\system32\netutils.dll
C:\Windows\system32\dwmapi.dll
C:\Windows\system32\NLAapi.dll
C:\Windows\system32\napinsp.dll
C:\Windows\system32\pnrpnsp.dll
C:\Windows\System32\mswsock.dll
C:\Windows\system32\DNSAPI.dll
C:\Windows\System32\winrnr.dll
C:\Program Files\Bonjour\mdnsNSP.dll
C:\Windows\system32\Iphlpapi.DLL
C:\Windows\system32\WINNSI.DLL
C:\Windows\System32\fwpuclnt.dll
C:\Windows\system32\rasadhlp.dll
C:\Windows\system32\WindowsCodecs.dll
C:\Windows\System32\wship6.dll
C:\Windows\System32\wshtcpip.dll
C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll
C:\Windows\system32\d3d9.dll
C:\Windows\system32\d3d8thk.dll
C:\Windows\system32\SensApi.dll
C:\Windows\system32\apphelp.dll
C:\Windows\system32\nvd3dumx.dll
C:\Windows\system32\nvapi64.dll
C:\Windows\system32\SETUPAPI.dll
C:\Windows\system32\CFGMGR32.dll
C:\Windows\system32\DEVOBJ.dll
C:\Windows\system32\dxgi.dll
C:\Windows\system32\POWRPROF.dll
C:\Windows\system32\RpcRtRemote.dll
C:\Windows\system32\winbrand.dll
C:\Windows\system32\dsound.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
C:\Windows\system32\WINSTA.dll
C:\Windows\System32\MMDevApi.dll
C:\Windows\System32\PROPSYS.dll
C:\Windows\system32\wdmaud.drv
C:\Windows\system32\ksuser.dll
C:\Windows\system32\AVRT.dll
C:\Windows\system32\AUDIOSES.DLL
C:\Windows\system32\msacm32.drv
C:\Windows\system32\midimap.dll
C:\Program Files\Logitech Gaming Software\SDK\LCD\x64\LgLcdApi.dll
C:\Windows\system32\mscms.dll
C:\Windows\system32\icm32.dll

--> Game Context <--
MapId: 50
Flags: 0x241
ElapsedTime: 00:04:29

--> World State <--

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

--> Thread 0xf30 <--

--> Trace <--
Pc Rt : Args
000000013f319f8b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f318439 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f33ec91 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f2f101e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013ff2a0cd 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013ff25d24 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013fe1444c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013fe9d81f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f75d05a 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f745aad 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f735edc 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f72f4d3 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f4ba3de 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f4b868e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f4b8309 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f4b999f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f4b7d0c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f2e1f31 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
000000013f470fb1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00000000779959cd 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
0000000077bf385d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--
rax=00000000008c0040 rbx=0000000062e85820 rcx=0000000009130003
rdx=0000000009130003 rsi=0000000009130003 rdi=00000000301787d8
rip=000000013f319f8b rsp=0000000004a7efa0 rbp=0000000004a7f031
r8=0000000000011ec8 r9=0000000000051f0b r10=0000000004a7ef60
r11=0000000071e09890 r12=00000000008c0040 r13=0000000000000001
r14=00000000b9f9abd0 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

rbx-32 0000000062E85800 2492496db000006f 0000000067e28fe0 0000000079611e60 5555aa00000059e0
rbx +0 0000000062E85820 0000019000000002 0000002000000008 00000000d390006f 000000123dfadfd7
rbx+32 0000000062E85840 0000000000000065 0000006d00000000 0000000080000002 3fa74000008c0040
rcx-32 000000000912FFE3 0000000000000000 0000000000000000 e45bd80000000000 1b75c60000000009
rcx +0 0000000009130003 0601f500081e6900 0000000000000000 0000000000000000 30ad400000000000
rcx+32 0000000009130023 1a66a60000000009 0601f400081e6800 0000000000000000 0000000000000000
rdx-32 000000000912FFE3 0000000000000000 0000000000000000 e45bd80000000000 1b75c60000000009
rdx +0 0000000009130003 0601f500081e6900 0000000000000000 0000000000000000 30ad400000000000
rdx+32 0000000009130023 1a66a60000000009 0601f400081e6800 0000000000000000 0000000000000000
r8-32 0000000000011EA8 0000000000000000 0000000000000000 0000000000000000 0000000000000000
r8 +0 0000000000011EC8 0000000000000000 0000000000000000 0000000000000000 0000000000000000
r8+32 0000000000011EE8 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Code <--
000000013f319f6b d2eb0341 8bd585c9 740885d2 0f85b804 ...A....t....... 000000013f319f7b 00008bce 8bd681e1 00010000 81e20002 ................
000000013f319f8b 00007404 85c97520 8b433025 00010000 ..t...u .C0%.... 000000013f319f9b 85c97408 85c00f85 8e040000 85d27408 ..t...........t.
000000013f319fab 85c00f84 82040000 488b4b60 4c89b424 ........H.KL..$
00000001`3f319fbb a8000000 e84c0c04 00448bf0 83f80f7c .....L...D.....|

--> Stack <--
0000000004a7efa0 0000000062e85820 0000000004a7f031 0000000009130003 00000000301787d8 X.b....1..................0.... 0000000004a7efc0 8080808000000018 000007fefde318da 000000000002cc22 000007fe000001a6 ................"...............
0000000004a7efe0 00000000b9f9ac50 0000000000000008 0000000000000000 000000013f2de42d P.......................-.-?.... 0000000004a7f000 0000000036323ae0 3fb310003fb31000 c5e14beb3f800000 c45836d045ea89b9 .:26.......?...?...?.K.....E.6X.
0000000004a7f020 400ddf4100000001 000007fefde3133c 0000000046580000 0000000000000000 [email protected]<.........XF............ 0000000004a7f040 000000008f0c9c08 000000013fd84281 0000000000000209 0000000062e85820 .........B.?............ X.b....
0000000004a7f060 00000000ffffffff 00000000301787d8 0000000000051f0b 000000013f318439 ...........0............9.1?.... 0000000004a7f080 00000000301787d8 000000000000000f 00000000b9f9abd0 0000000100051f0b ...0............................
0000000004a7f0a0 00000000ffffffff 0000000009130003 0000000140fa4490 0000000140fa44a4 [email protected]@.... 0000000004a7f0c0 0000000140fa4490 000000013f33ec91 0000000000000000 0000000000000672 [email protected]?............r.......
0000000004a7f0e0 0000000009130003 000000000d0c3a40 0000000009130003 0000000140fa4490 [email protected]:[email protected] 0000000004a7f100 000000008466a2f8 000000003e6b1b60 000000000bf4bd60 000000003e52cd38 ..f......k>...........8.R>....
0000000004a7f120 000000003e52cd38 0000000001110003 000000003c925340 000000013f2f101e 8.R>[email protected]<....../?.... 0000000004a7f140 0000000000000001 000000008466a2f8 0000000000000001 0000000000000060 ..........f.................... 0000000004a7f160 000000003e6b1b60 000000000bf4bd60 000000003e52cd38 0000000000000018 .k>...........8.R>............
0000000004a7f180 000000003c925340 000000003e6b1b60 0000000000000000 0000000000000000 @S.<.....k>....................
0000000004a7f1a0 000000014125ef88 000000013ff2a0cd 000000008466a2f8 000000003e52cd38 ..%A.......?......f.....8.R>.... 0000000004a7f1c0 0000000001110003 000000013f2ee7a9 000000003e6b1b60 0000000001110003 ...........?.....k>............ 0000000004a7f1e0 000000000bf4bd60 0000000004a7f218 0000000000000000 0000000000000100 ............................... 0000000004a7f200 0000000000000010 000000013ff25d24 000000003c925340 0000000000000001 ........$].?....@S.<............
0000000004a7f220 0000000001110003 000000003c925340 472bea6b00000000 000000003f800000 [email protected]<........k.+G...?.... 0000000004a7f240 c6ba7f2a3f800000 0000000000000000 0000020000000200 3ea000003f600000 ...?*.....................?...> 0000000004a7f260 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
0000000004a7f280 000000005b7b6040 0000000002ddc0c0 0000000000000000 0000000000000002 @{[............................
0000000004a7f2a0 0000000000000000 000000013fe1444c 0000000000000000 0000000000000100 ........LD.?.................... 0000000004a7f2c0 0000000000000001 0000000100000000 0000000000000002 000000013f74f908 ..........................t?....
0000000004a7f2e0 3d36c3ab3d87dc39 c5a4f94fbf7f2e38 4467442e46181eab 461d55abc59577c0 9..=..6=8...O......F.DgD.w...U.F 0000000004a7f300 00000000447341c1 0000000004a7f360 0000000046d80000 0000000000000000 .AsD..............F............ 0000000004a7f320 000000003c9f31a2 0000000000000000 0000000012170d40 000000013fe9d81f .1.<[email protected]?....
0000000004a7f340 00000000ff99d7ff 0000000000000002 000000000099d7ff 0000000000000000 ................................ 0000000004a7f360 000000003c9f31a2 0000000000000000 0000000000000000 0000000000000000 .1.<............................
0000000004a7f380 000000003c9f31a2 0000000000000000 000000003dcbbde0 00000001`3f75d05a .1.<...............=....Z.u?....

--> Error Logs <--
indices.
Model '0x0e617c': Permutation 'sword' not found, auto selecting permutation
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x082241': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x0e617c': Permutation 'sword' not found, auto selecting permutation
Model '0x082239': Failed to resolve AimIK bone indices.
Texture '0x03539b' dimensions too small
Loading '0x03539b' texture failed
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x082241': Failed to resolve AimIK bone indices.
Texture '0x03539b' dimensions too small
Loading '0x03539b' texture failed
Model '0x08223a': Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn't exist propId='1972964328275477224'
Model '0x080b24': Failed to resolve AimIK bone indices.
Texture missing mip chain: 0x19d40c
Texture missing mip chain: 0x19d407
Texture missing mip chain: 0x19d40a
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x1fc5ba': Failed to resolve AimIK bone indices.
Model '0x082241': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.
Model '0x080b24': Failed to resolve AimIK bone indices.
Model '0x082239': Failed to resolve AimIK bone indices.
Model '0x08223a': Failed to resolve AimIK bone indices.

--> DirectX Device Info <--
VendorId = 0x10de
DeviceId = 0x13c2
Version = 25.21.0014.1771
Description = NVIDIA GeForce GTX 970
Compat = 0x00100800
VidMem = 3679 MB

Comments

  • Forgot to mention; Please read the reddit post for info on my issues. Also, I've contacted the technical support already, but it's very slow and so far there's been no progress so I'm asking you all for help too

  • Just got that crash while I was afking in Divinity's Reach for an hour. But it's only happened once so far.

  • @xiiliea.9356 said:
    Just got that crash while I was afking in Divinity's Reach for an hour. But it's only happened once so far.

    I hope it stays at just happening once. If it starts happening more try all the fixes I did in my reddit post, or otherwise try to clear the Roaming and temp appdata for guild wars 2 (At least the .dat in the roaming folder). If none of that works try reinstalling as that's all that is seeming to help fix the crash for me so far, but I'm having a slight prediction that the only reason it works right now is because nobody's model but my own is loading.

  • Ok I Did It.2854Ok I Did It.2854 Member ✭✭✭
    edited January 29, 2019

    Normally the -repair command would fix this, have you tested your RAM to check its all working ok.

  • Etterwyn.5263Etterwyn.5263 Member ✭✭✭
    edited January 29, 2019

    If as you say you have a kitteny power supply, you should replace it, especially if you are overclocking. I've seen bad power supplies cause random inexplicable mishaps way too many times. Once had one that was frying hard drives. I replaced every other component of that computer (including multiple hard drives, since bad sectors being burned in was the symptom) to no avail, before on a whim I got a new PSU. The numerous repairs I did cost more than the computer when I bought it new.

    If a new PSU doesn't solve problems, then did you set everything back to stock already? CPU speed, RAM timings, bus speeds, voltages, etc? I know it's easy to point out that Prime95 ran for days without a problem, but GW2 is an entirely different set of 1s and 0s, and could be touching that one place that causes issues where other programs never do. I gave up overclocking years ago because you can't be 100% sure any stability issues were or weren't caused by it, and most tech support isn't that willing to help troubleshoot OC'ed systems.

    WvW™ - where you find more Red Rings of Death than an Xbox repair facility.

  • Errdil.6305Errdil.6305 Member
    edited January 31, 2019

    I've been struggling with the same issue. I usually crash in about 5 minutes if I'm in Lion's Arch or up to half an hour in a less populated maps.
    I started troubleshooting this by running some tests to make sure there's nothing wrong with my memory. I followed that with repairing my client a couple of times, then reinstalling the game entirely twice, remembering to delete the cache the second time around. I made sure my drivers are up to date, then installed some older versions, old enough to predate these crashes. I tried lowering my graphic settings to minimal, but didn't notice any change. I changed from windowed fullscreen to true fullscreen - that resulted in game dying with no error message. I tried disabling all unnecessary services as the anet tech support site suggests and that didn't help either. I'm out of ideas now.

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