I was trying to recover my old account to transfer some stuff over to my new one, (because I just remembered the email I used for my old account) and when I tried to do so, they asked for the Serial Code and the name of my character on that account.
1. Who in the world would still have their serial code for their game 4-5 years after they bought the game not to mention that the game is free now, there's no need for that.
2. Not everyone can remember their character's name.
Just, please remove that requirement on trying to recover old accounts, it makes recovering them absolutely impossible for some people.
Sorry if it sounds stupid or anything, just irritating. lol