Buying Gems: Unfortunately an error has occurred. Please try again later! — Guild Wars 2 Forums

Buying Gems: Unfortunately an error has occurred. Please try again later!

Getting this error when buying gems. Opened a ticket, but thought if others were having this issue, that they could add to this thread after first submitting their own tickets.

Comments

  • Yep I am having this issue as well!. First tried using a Visa gift card and then a visa credit card and both gave me " Unfortunately an error has occurred. " And then sometimes it would appear everything was fine and it would take me back to buying gem screen with no gems added. Glad I am not the only one with this issue

  • Same issue! Just submitted a ticket on the issue. Hope I don't miss the sale.

  • Slothy.8176Slothy.8176 Member ✭✭

    Yeah it's doing it again to me. Like last week was ok an today it's not even letting me do anything.

  • I'm still having this problem, did someone solve it?

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Leragon.6520 said:
    I'm still having this problem, did someone solve it?

    The Billing CS Team will be happy to assist you; you can contact them via the 'Support' link above/below.

    Good luck.

  • Tried purchasing gems today and am unable to enter payment information. Says my credit card is invalid before I even put the information in, lol.

  • Zice.8523Zice.8523 Member

    Cant Purchase gems here either submitted a ticket hope to get it resolved soon

  • This is happening to me as well

  • i have same issue just now.. tried checking with bank if the problem is on their end but so far it's not.

  • this error is happening for me as well haven't been able to buy gems for the past 3 days?

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Mystic Wyvern.4671 said:
    this error is happening for me as well haven't been able to buy gems for the past 3 days?

    Have you contacted the Billing CS Team via the 'Support' link above/below?

  • I have thank you, just waiting to hear something back as i'm still getting the error.

  • I am also having this issue... new to the game and unable to purchase gems saying an error occurred and not sure how to submit a ticket

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Deathblow.1273 said:
    I am also having this issue... new to the game and unable to purchase gems saying an error occurred and not sure how to submit a ticket

    To contact the Billing CS Team, click the 'Support' link above/below and then 'Submit a Ticket'. Should you have any trouble logging into the Support Site, you can always submit a ticket anonymously (option below).

    Good luck.

  • same problem here! have submitted a ticket but i'm glad to see it's not just me lol

    death to lootboxes

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