Constant disconnects have me on the edge of quitting — Guild Wars 2 Forums

Constant disconnects have me on the edge of quitting

This is ridiculous. It's not my Internet connection. I've reinstalled the game.
I can't take part in ANYTHING without being disconnected. In two years of playing I've never had this issue. Now, suddenly, I do.
Something's broken here, and it's frustrating as hell.


  • Sovari.7246Sovari.7246 Member ✭✭✭

    I wonder if it's because of the big ISP mergers now we're all lumped together sharing/fighting for network resources

  • Came here to chime in and say I've also been having tons of disconnects all of the time. Super annoying!

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    You can use a program like PingPlotter to find exactly where connection issues lay.

    Good luck.

  • Empanda.4617Empanda.4617 Member ✭✭✭

    I'm disconnecting as well and right now it won't even let me even log in.

  • I've been having these problems since maybe a couple weeks ago, but not before that. And tonight (just now) I got kicked again but this time I can't get back in as I guess the log in server isn't responding. If there's maintenance or something, I can't find details.

  • Manoa.5897Manoa.5897 Member ✭✭
    edited April 2, 2019

    There appears to be a larger login server connection issue tonight that's hitting some players (but not all players). I'm getting hit with it as well (XFinity - SF Bay Area).

  • Wyzeguy.8134Wyzeguy.8134 Member ✭✭

    I've had issues with disconnecting at the end of story missions "A Lot" but never while doing open-world. As of today I've been kicked off the game about 15+ times while traveling in the open-world collecting hero/way points

  • Firebeard.1746Firebeard.1746 Member ✭✭✭

    I've been having this problem too. The most annoying part being is I'm getting booted in the middle of SAB maps. So I have to start ALL OVER. Glad it's not just me, sad Arena net is struggling. I was just about to buy PoF too...

  • This is the SECOND time I've been disconnected during a placement match in spvp. This sucks. Now I can't even get back into the game

  • Ashantara.8731Ashantara.8731 Member ✭✭✭✭

    Ditto. I was almost done killing all Assassins and collecting all Baubles in SAB W2Z2, which I spent the past three hours on (!!!), as I suddenly lost connection to the server.

    I've reported the connection issue on Friday, but nothing has been done about it yet.

  • Bloodstealer.5978Bloodstealer.5978 Member ✭✭✭✭

    Happened last night to my group in W3 Z3.. doing all baubles, secrets and hidden rooms.. 1hr in and bang, we all got dc'ed and took a little while to get back in.
    The fact we were on differing ISP, different locations, different setups.. leads me to think this isn't us it's ANET end.

    Life is what YOU make it... NOT what others tell you!

  • I've been having this issue for about a year where I'm in a story instance and after a cutscene the film reel will appear over my character's head or during usual gameplay the screen will go black and I've read forums and tried most things until I found an ethernet cable and tried that yesterday and I FINALLY managed to finish Victory or Death with no problems and continue playing with no disconnects.
    I'm sure people have tried using an ethernet cable (as it suggests on the site) to enable a more stable internet connection and it may have not worked, but if you haven't yet tried this option I would suggest to do so and see if it helps at all. :)

  • It is, without a doubt, an ANET issue. Our group has players from all over the US and Canada. Different ISPs, Different distances to ANET. Totally different traceroutes. But, we are getting a large number of our members booted ( DC'd ) at the same time. Pretty much always during the end of story cinematics. ANET is fully aware. ANET is doing sweet "F" all to fix it. It has been an ongoing issue for more way than a year. ( And is fast becoming far worse ). Always the same BS from Tech Support. They blame you, your ISP or your grandmothers apple pie but, they will not take responsibility. About all you can do, when the final cinematics are running, keep moving, hitting skills, whatever, but, keep files flowing between you and ANET and, hope for the best. It "may" help if their server doesn't see nothing coming in and presume you are gone which, as I understand it, triggers a disconnect. Whatever, don't count on ANET to do anything. Many have tried, many have failed, many have quit GW2 and moved on to other games from other developers. If you put in a ticket, they will ask you to send a file that doesn't exist because you got booted. They will ask for a traceroute diagnostic which, you will send and then you will hear nothing. I know we have at least 20 to 25 in our guild who are looking for another game instead of this one. Good Luck folks.

  • AenuS.4815AenuS.4815 Member
    edited November 8, 2019

    I have same problem on EU server.
    Log-in server problem errors since last game update. Almost all the time. While in-game, changing map and even sometimes in launcher after typing password and pressing LOG IN button.

    I'm playing GW2 since PoF release. Same computer, same internet provider, same everything.. All log-in server problem errors started since new patch.
    And it's getting worse and worse every day.
    When asked on map chat many players telling they have same problem.

    Can ArenaNet do something with it already..?

  • It's so frustrating though! It doesn't even always happen during story instances. I'm just trying to craft something and keep disconnecting. It happened like 2 or 3 days ago, right after a patch, and I haven't played since then. I understand that this game doesn't have a monthly subscription, but neither do a lot of games with much better response times for fixing issues. Especially when those issues make the game unplayable.