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Constant crashes

I keep getting crashes while playing GW2 it can be from 5-30 min of game time. tryed formating pc, reeinstaling gw2 and drivers. I dont know what to do anymore.
Exception: c0000005
Memory at address 00000000`00000010 could not be read
App: Gw2-64.exe
Pid: 4092
BaseAddr: 00007FF669B40000
ProgramId: 101
Build: 96209
When: 2019-04-22T18:21:53Z 2019-04-22T19:21:53+01:00
Uptime: 0 days 0:08:45
Flags: 0

-and-

--> Crash <--
Exception: c0000005
Memory at address 00000000`00000003 could not be written
App: Gw2-64.exe
Pid: 13424
BaseAddr: 00007FF669B40000
ProgramId: 101
Build: 96209
When: 2019-04-22T16:41:45Z 2019-04-22T17:41:45+01:00
Uptime: 0 days 0:19:01
Flags: 0

where a couple of my crash logs

Comments

  • Kalocin.5982Kalocin.5982 Member ✭✭✭

    I'm getting a lot of crashes now too, sent my error log in just now. I can't play more than 30 minutes without it crashing on me and Gw2 is the only game that does it. It's not a memory leak, it was only at 3 gigs of ram when it crashed (I have 16). Overclocked i5-3570k and a 980ti.

  • Ok I Did It.2854Ok I Did It.2854 Member ✭✭✭

    Do you run LavaSoft on your system, alot of the c0000005 errors in the past where linked to Lavasoft adware program, or course that could just be luck, does the full crash report give any more info.

    Have you ran a -repair on the client aswell.

    Don't say what you mean, it will get you in trouble.

  • when i try to repair it just stops responding. dont have the rest of the crash gonna try and play today and get another. And about LavaSoft dont think i have in on my pc never seen it and cant find anything related

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    LavaSoft programs can hide. You have to do a deep search to find them, sometimes. (They are often piggy-backed on with Bing.)
    The Repair utility will stop for periods of time, and look like it's not responding. Just leave it, and it will 'do its thing'.
    You don't need to post anything other than the first part of the Crash Report.

    You can send the entire thing to the Tech CS when/if you contact them through the 'Support' link above/below.

    Good luck.

  • Chay.7852Chay.7852 Member ✭✭✭

    Have similar issues - my crash report looks like the one posted by UnderWater.

    Its just.. sometimes i get the message "gw2.exe failure" sometimes not even that - the game just closes itself. Sometimes a few times in a row. Last crash happened during updating - so i wasn't even in game, it came right after i started GW2. The game archive repair is running right now.

    As about when is it happening - sometimes i can run with a full zerg in wvw or play Dragonstand for like 2 hours (at full details) and have no issues and right after my game crashes while i go to my home instance - alone - to gather. So.. yeah, its sort of random.

    I checked my hardware as far as i could (software tests like fur benchmark for my graphic card, dxdiag, memory check etc) and everything seems to be OK.
    As for LavaSoft - i searched and didn't find anything, at least nothing with LavaSoft in its name.

    It's just soooo annoying :anguished:

  • Well... aparently it just stoped crashing for me. Played this couple of days and it just stoped.... dont have a single clue why. Sorry i cant help :(

  • Got the same issue, sometimes i can play for horus without problems, other times the client crashes 4 times in 2hours ... i tried windowed and fullscreen, without antivirus, without arcdps, without anything else running, tried the repair (successfull), and it can occurs in pve, wvwn even in idle. I don't manage to find a speck of hint on what causes this -_-

  • Welp...the crashes are back
    Exception: c0000005
    Memory at address 00000000`000001e8 could not be read
    App: Gw2-64.exe
    Pid: 4388
    BaseAddr: 00007FF6C1280000
    ProgramId: 101
    Build: 96479
    When: 2019-05-01T14:26:58Z 2019-05-01T15:26:58+01:00
    Uptime: 0 days 0:26:54
    Flags: 0

    Was not able to play more than 10 min in this couple of days...

  • Chay.7852Chay.7852 Member ✭✭✭
    edited May 1, 2019

    I know.. same for me, reinstalled the game (as last thing i imagined it could help - a fresh installation) then i had my peace for like 3 days and now the crashes are back (at this moment i'm running the game archive repair). My graphic card driver is maybe one week old ( the last which NVIDIA has released) - nothing seem to help.

    As for the time ingame, its a bit different for me, sometimes 2 hours, sometimes 3 min.

  • I noticed that if i dont play for a a couple of hours and pick up the game i can play for like 2-3h but if it even crash once i cant play more than 5 min....once it starts crashing doesnt stop untill i give the game a break....what in the actual **** :/

  • @Chay.7852 said:
    I know.. same for me, reinstalled the game (as last thing i imagined it could help - a fresh installation) then i had my peace for like 3 days and now the crashes are back (at this moment i'm running the game archive repair). My graphic card driver is maybe one week old ( the last which NVIDIA has released) - nothing seem to help.

    As for the time ingame, its a bit different for me, sometimes 2 hours, sometimes 3 min.

    The current Nvidia driver is causing higher CPU usage in a lot of systems. So I thought that might be the problem. I rolled back to the last version, but nope, my game keeps crashing.

  • Ontox.3804Ontox.3804 Member

    Have the same, glad to read that other people are also experiencing issues.
    Any response from Anet so far?

  • magnusthorek.8027magnusthorek.8027 Member ✭✭✭
    edited May 2, 2019

    I would honestly prefer that my first post in this forum after my first 2 months playing would be something positive but this is getting annoying already.

    Today morning I was using the "trick" of travelling to Lion's Arch through PvP Lobby when I crashed. I logged back and crashed again. Once more and I finally managed to reach the Asura Gate but a few minutes at my destination I crashed once more and when logging back my character became all disfigured, like one of these things people consider as "art" — gw017.jpg

    Since repairing the game accordingly to the instructions did nothing (at least there was no progress bar like when, for example, a power surge shuts down your PC) I had to reinstall everything. Character's models recovered but the crashing continues. Opening inventory, Trading Post, Bank or simply walking around and I crash inexplicably.

    It's already extremely hard to find other players to help me with simple achievements gated behind extremely overpowered bosses or mechanics not present in the base game and the little time I manage to stay connected, I crash, crash and crash all the time.

    I really hope I didn't spend 200 bucks buying the game for nothing.

    Keriayn‌‌ | Asura | Necromancer
    Raven Evergloam | Human | Mesmer
    Astrid Bloodbourne | Norn | Guardian
    Pallu'Kaziel | Sylvari | Ranger
    Johanna Mordkönige | Human | Warrior

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭
    edited May 3, 2019

    Two hundred dollars? What could possibly cost so much? At most, an Ultimate PoF + HoT is $100.
    Regardless, have you contacted the Tech CS Team via the 'Support' link above/below for assistance?

  • magnusthorek.8027magnusthorek.8027 Member ✭✭✭
    edited May 2, 2019

    I didn't say dollars. Guess "bucks" was misinterpreted there, which is understandable

    Keriayn‌‌ | Asura | Necromancer
    Raven Evergloam | Human | Mesmer
    Astrid Bloodbourne | Norn | Guardian
    Pallu'Kaziel | Sylvari | Ranger
    Johanna Mordkönige | Human | Warrior

  • CalamityO.2890CalamityO.2890 Member ✭✭✭

    Same issue here. This seems to be a reoccurring one. As it was a problem a while back, thought it was resolved?.

  • Xarnaroth.4589Xarnaroth.4589 Member ✭✭

    Same issue... Recurring since forever

  • I do not know what is causing the problem for you guys but to identify it, try to use that: https://github.com/megai2/d912pxy and see if the error still occurs. Maybe it does the trick. It did definitely the trick for me boosting my fps and making my setup work, since the game was unplayable while using an eGPU.

  • katniss.6735katniss.6735 Member ✭✭✭

    This is still an issue. Random lag spikes into a d/c while not being near anything that causes ping loss or cpu issues.

  • UnderWaterLoo.4863UnderWaterLoo.4863 Member ✭✭
    edited May 7, 2019

    Exception: c0000005
    Memory at address 00000007`00000006 could not be read
    App: Gw2-64.exe
    Pid: 4180
    BaseAddr: 00007FF785230000
    ProgramId: 101
    Build: 96479
    When: 2019-05-07T04:37:05Z 2019-05-07T05:37:05+01:00
    Uptime: 0 days 0:12:31
    Flags: 0

    Exception: c000001d
    App: Gw2-64.exe
    Pid: 10152
    BaseAddr: 00007FF6B3C60000
    ProgramId: 101
    Build: 96479
    When: 2019-05-07T12:08:59Z 2019-05-07T13:08:59+01:00
    Uptime: 0 days 0:26:22
    Flags: 0

    Exception: c000001d
    App: Gw2-64.exe
    Pid: 10512
    BaseAddr: 00007FF6B3C60000
    ProgramId: 101
    Build: 96479
    When: 2019-05-07T18:17:58Z 2019-05-07T19:17:58+01:00
    Uptime: 0 days 1:21:55
    Flags: 0

    Exception: c000001d
    App: Gw2-64.exe
    Pid: 9424
    BaseAddr: 00007FF6B3C60000
    ProgramId: 101
    Build: 96479
    When: 2019-05-07T18:40:59Z 2019-05-07T19:40:59+01:00
    Uptime: 0 days 0:22:31
    Flags: 0

    I mean....at this point is it even worth to post something?

    As for attempt fixed i have: -repair the game, reeinstaled the game, update all drivers and bios, updated windows, formated pc with a new OS. so far nothing

  • Favillion.7843Favillion.7843 Member ✭✭

    same issue

  • Chay.7852Chay.7852 Member ✭✭✭
    edited May 8, 2019

    This thing is something especially "funny" when you just finished a pre event for for example Shatterer and crash.. and on relog you land on an empty map xD - happened to me yesterday. Cause yeah.. my game still crashes from time to time as well..
    Edit:// since i had the same issue on my brother's laptop, i must admit that i did't reinstall my OS. Did the rest just as UnderWater posted above though.

  • Sansar.1302Sansar.1302 Member ✭✭✭
    edited May 9, 2019

    same issue here too i7 6700k and gtx 1080 only game this is happening with, getting nvidia driver crash.
    Done ram tests and several stress tests.
    actualy havent logged in 4 a while due to this issue.

  • Chay.7852Chay.7852 Member ✭✭✭

    okay, bringing this up again - i have just updated my graphic card driver - same issues as before.
    Here is my crash (one of them):

    --> Crash <--
    Exception: c0000005
    Memory at address ffffffff`ffffffff could not be read
    App: Gw2-64.exe
    Pid: 11352
    BaseAddr: 00007FF607740000
    ProgramId: 101
    Build: 96833
    When: 2019-05-27T20:55:58Z 2019-05-27T22:55:58+02:00
    Uptime: 0 days 0:04:08
    Flags: 0x1

    --> System <--
    Name: 2ada6ca2
    IpAddr: 192.168.2.104
    Processors: 8 [GenuineIntel:6:14:9]
    OSVersion: Windows 10.0 (64 bit)
    [...]
    --> DirectX Device Info <--
    VendorId = 0x10de
    DeviceId = 0x1c03
    Version = 26.21.0014.3086
    Description = NVIDIA GeForce GTX 1060 6GB
    Compat = 0x00100000
    VidMem = 2048 MB

    I have run the Fur Benchmark just today - everything was okay (had like 77 fps at full screen 1920x1080, temperature was ok - after 20 min it reached 80°) Also i have run - once again the ram test - it didn't find anything
    @Anet:
    What to do... ? its been too long since i have these issues - and i'm not alone... its just so annoying... :/

  • Getting the same issues, first the game wouldnt install right so i had to fix that, then i get the crash error randomly and everything is fine for a week, now i cant play for more thana few min before the game just closes itself or i get the .exe crash message....nothing on my end is causing this as i've checked and rechecked every possible issue and tried numerous fixes with zero luck...no other game gets these issues just gw2...so annoying.

  • Virdo.1540Virdo.1540 Member ✭✭✭✭
    edited March 2, 2020

    Im having it since today (at least i noticed them today). Crashes after some minutes, but they dont even give me an crash reportc like usually.... they just close gw2.

    doesnt matter if i port, walk around or just stand still.

  • OutOfOrder.3719OutOfOrder.3719 Member ✭✭✭

    Seems pretty random for me too. Randomly crashes my pc with no warning.

  • Calevorn.5671Calevorn.5671 Member ✭✭
    edited March 18, 2020

    I have this as well. It's been a recurring issue for me for at least a year now. Sometimes I can play without problems for days, other times I get crashes with 10 minute intervals. The same issue has been referenced in threads like this for ages as well.

    Like many others, I have tried virtually every test imaginable. I have repaired and reinstalled the game, I have done hardware tests and stress tests, and a clean OS reinstall. I've tried to play without antivirus or any other program that people have suggested might cause some interference. During this year I've had an overhaul of almost all hardware in the computer, and the issue still persists.

    It's been an issue to the point that I'm just playing the game sporadically now, and barely ever bother with any meta events. What's the point when you likely crash in the middle and then end up on an empty map when you return?