Items endpoint down — Guild Wars 2 Forums
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Items endpoint down

Getting various errors, 400/404 or not a response at all. Seems to be really messed up.


  • Sounomi.8503Sounomi.8503 Member ✭✭
    edited May 19, 2019

    A lot of similar endpoints are having these problems too, like achievements, outfits, and skins.

    My guess is that the API runs on one server that in turn communicates with another server that actually houses the information for the game and for whatever reason the latter server isn't responding properly. The images for items, etc being broken would be another symptom of this and in fact, sometimes trying to load an image will result in a server error from AWS.


  • Jurrit.7826Jurrit.7826 Member
    edited May 19, 2019

    I get issues with v2/wvw/matches endpoint since the last 5 hours. For met it started at 9:37 am GMT+1

    In 65% of the time I get a JSON with this value: "{"text": "unknown error"}"
    In 15% of the time I get a "504 Gateway Time-out"
    The other 20% I get a correct JSON responds.

  • StevenL.3761StevenL.3761 Member ✭✭

    Who deployed on Friday after 5pm? /v2/build and /v2/colors are also down (Gateway Timeout).

  • As far as I can see the items endpoint seems to be fully working again. Just feels like an automatic server cleanup/ restart though, would be great if someone at arenanet actually can take a look, as this is the 2nd time this happens in a short amount of time.

  • 404 errors are back again since approximately 5:27:52 PM UTC (my first error of the day :'()

  • @Steelskin.5826 said:
    404 errors are back again since approximately 5:27:52 PM UTC (my first error of the day :'()

    Yes also noticed this.

    In particular for the items endpoint it seems items are missing, for example The Moot, id: 30692. Is not returning properly for me.


    Response I'm getting:

    "text": "all ids provided are invalid"

  • The endpoint is down once again, 404 not found when requesting IDs


    "text": "no such id"

  • Killerassel.2197Killerassel.2197 Member ✭✭✭

    Not just items, achievement categories are broken as well:

    "id": 145,
    "name": "Daily Ember Bay",
    "description": "",
    "order": 24,
    "icon": "",
    "achievements": []

    Retrieving the achievements that should be there is unreliable, some resolve some don't.

  • Yep, it's getting significantly worse. Achievements, asset rendering, and item info endpoints are all completely non-functional.