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Story's crashing

My personal story for my Norn Necromancer at level 70 keeps crashing after I get to the final cut scene. I tried playing Heart of Thorns story thinking it was just a bug with personal story but it happens in part one of Heart of Thorns also. Just starting playing the game again and I have no idea why this bug is happening or how to fix it if it is on my end somehow.


  • Taygus.4571Taygus.4571 Member ✭✭✭✭
    edited June 16, 2019

    you can try.

    Windowed mode.
    pressing the jump/attack button continuously.
    Tabbing to another screen before cutscene starts.
    Using a proxy.

    It's not an uncommon problem, that seems to affect a small number of players.

    Windowed mode and attack button pressing, solved it for me.

  • I'll have to give those a try next time I do a story, my sound won't play through my headphones either and will only go through my monitor so maybe a fresh install is a good idea.

  • Leo.5829Leo.5829 Member ✭✭✭

    Same here. Trying to play the core story mode lvl 80 human but the game keeps crashing once the cinematic ends.

  • I'm doing Living World Season 3 "A Crack in the Ice" and I kid you not, after slaying the ice beast and I talk to Rox it disconnects! My internet is hard wired to my desktop, I have no other disconnect issues other than this one and I already tried it twice and it keeps happening at the same point! I'm not sure why the story doesn't save where I left off and it's upsetting. Btw, I'm in windowed mode.. I'm not sure how that helps it from disconnecting?? And I shouldn't have to use a proxy just to play a game.. please fix. I just came back after not playing for two years but these glitches and bugs are disheartening.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Until the Devs can reliably reproduce the 'bug', a 'fix' will be difficult to find.

  • Yeah xxAngelis.8092 my game also gives me a disconnect to character select after the cut scene, running around open world it never crashes.