Trouble using trading post or gem purchases?

Last night after getting home from the 4th of July, I tried entering 2 gem codes to my account.

Both transactions were added to my account, however I then lost the ability to access the trading post or the gemstore.

Did anyone else encounter this bug? I could not use the trading post this morning either. Very very strange.

It looks like I can still play all game modes including fractals, PvP and WvW.

You can try clearing the GW2 cache. Instructions found in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Troubleshoot Trading Post'.

Good luck.

Will try this when I get home. I did file a claim ticket for customer support, but that can take 3 days sometimes.

Very strange, was going to make some gem purchases and could not.

Never encountered it before, but was thinking it could be similar to the PvP bug that prevents players from joining Unranked and Ranked PvP games.

If this works, make sure to close your ticket by responding to the automated email with, "I no longer need help."

Support staff told me to do the same thing and clear gw2 cache. This did not solve the problem.

Is anyone else encountering this bug ? It started July 4th and has not gone away yet.

I just got the same issue a couple days ago. Completely blank BLTP and Gemstore. The funny part is, the day prior, I had just listed a Legendary. HMMMMMM

Deleting cache, and FlushDNS and resetting my local IP/DNS to dynamic doesn't work (althought it did somehow boost my loading speed to where a large map like Div or LA loads in under 5 seconds as opposed to 10 or 20).

Thanks for getting back to me on this issue. It is possible that some things just need to be reset:

We’d like you to try the following:

Please go to your Guild Wars 2 shortcut and right click it, then choose “Properties.”In the line that says “Target,” add a space at the end of the target line and then add the following: -prefreset (with the dash)Your target line then should look something like this: “C:\Games\Guild Wars 2\Gw2-64.exe” -prefresetClick “Apply” and then “OK.”

Once you have completed the steps above, try launching the game and logging into the character with which you’ve been having issues. If this resolves the issue, go back into your shortcut and remove the–prefreset string from the target line.

This worked for me, this is what ANET customer service helped resolve this issue for me.

Xeno, did this bug happen after entering gem card digital codes? Or did the trading post just glitch randomly.