I suppose sometimes its easier to write a complaint rather than to say thank you but this is a thank you.
I havent played for a while and was having real difficulty to login, so submitted a ticket. Within a couple of hours all was sorted, thanks to the team, and i hope its ok to name GM Leopardess.
Thanks dudes... so impressed that you sorted it that quick and really happy i can try and work out what i was doing again grin.
Will stop gushing now, and get some sleep. hugs dudes