GW2 Coherent Crash — Guild Wars 2 Forums

GW2 Coherent Crash

Hi,

I have fresh Windows 10 1903 and I downloaded GW2 x64 installer to re-install and receive this error instantly after opening installer, I have tried other fixes that are posted online and none have worked, does anyone know how I can fix this?

Thanks in advance,

--> Crash <--
Assertion: Failed to load Coherent DLL: 0xc1
File: ......\Engine\ArenaWeb\CoherentUi\AwCoh.cpp(50)
App: Gw2-64.exe
Pid: 12316
BaseAddr: 00007FF750550000
ProgramId: 101
Build: 98306
When: 2019-08-02T00:58:48Z 2019-08-02T01:58:48+01:00
Uptime: 0 days 0:00:01
Flags: 0

--> System <--
Name: e1c1f260
IpAddr: 192.168.1.118
Processors: 8 [GenuineIntel:6:14:9]
OSVersion: Windows 10.0 (64 bit)

--> System Memory <--
Physical: 12333MB/16322MB 75%
Paged: 12583MB/18754MB 67%
Virtual: 134213346MB/134217727MB 3%
Load: 24%
CommitTotal: 6170MB
CommitLimit: 18754MB
CommitPeak: 6618MB
SystemCache: 2622MB
HandleCount: 63830
ProcessCount: 173
ThreadCount: 2120

--> Process Memory <--
Private: 42MB
WorkingSet: 39MB
PeakWorkingSet: 140MB
PageFaults: 111370

--> Memory Category Usage (Inclusive) <--
[Category] [Size(MB)] [Count]
Root 19.67 6044
Uncategorized 11.46 4613
Collide Havok 6.45 755
Collide 6.45 755
Programmer Data 1.76 676
I/O 1.40 460
File Service 1.24 12
Networking 0.11 14
Collections 0.10 76
Dictionary 0.09 41
Archive 0.08 24
Asset Service 0.08 419
Event 0.07 3
Game 0.05 55
Engine 0.02 12
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
UI 0.00 20
Text 0.00 1

--> Memory Category Usage (Exclusive) <--
[Category] [Size(MB)] [Count]
Uncategorized 11.46 4613
Collide Havok 6.45 755
File Service 1.24 12
Networking 0.11 9
Dictionary 0.09 41
Archive 0.08 24
Asset Service 0.08 419
Event 0.07 3
Game 0.02 45
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
Collections 0.01 28
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
Text 0.00 1
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2
Agent 0.00 1
String 0.00 8

--> DllList <--
C:\Users\Charlie\AppData\Local\Temp\Gw2.exe
C:\Windows\SYSTEM32\ntdll.dll
C:\Windows\System32\KERNEL32.DLL
C:\Windows\System32\KERNELBASE.dll
C:\Windows\SYSTEM32\apphelp.dll
C:\Windows\System32\USER32.dll
C:\Windows\System32\win32u.dll
C:\Windows\System32\GDI32.dll
C:\Windows\System32\gdi32full.dll
C:\Windows\System32\msvcp_win.dll
C:\Windows\System32\ucrtbase.dll
C:\Windows\System32\ADVAPI32.dll
C:\Windows\System32\msvcrt.dll
C:\Windows\System32\sechost.dll
C:\Windows\System32\RPCRT4.dll
C:\Windows\System32\WS2_32.dll
C:\Windows\System32\WINTRUST.dll
C:\Windows\System32\MSASN1.dll
C:\Windows\System32\CRYPT32.dll
C:\Windows\System32\PSAPI.DLL
C:\Windows\SYSTEM32\VERSION.dll
C:\Windows\System32\ole32.dll
C:\Windows\System32\combase.dll
C:\Windows\SYSTEM32\WTSAPI32.dll
C:\Windows\SYSTEM32\WINMM.dll
C:\Windows\System32\bcryptPrimitives.dll
C:\Windows\SYSTEM32\WINMMBASE.dll
C:\Windows\System32\OLEAUT32.dll
C:\Windows\System32\cfgmgr32.dll
C:\Windows\System32\SHELL32.dll
C:\Windows\System32\shcore.dll
C:\Windows\System32\windows.storage.dll
C:\Windows\System32\profapi.dll
C:\Windows\System32\powrprof.dll
C:\Windows\System32\UMPDC.dll
C:\Windows\System32\shlwapi.dll
C:\Windows\System32\kernel.appcore.dll
C:\Windows\System32\cryptsp.dll
C:\Windows\SYSTEM32\MSACM32.dll
C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.239_none_17b2a1a26d9eefd6\gdiplus.dll
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.239_none_2a25bd6a466b9e19\COMCTL32.dll
C:\Windows\SYSTEM32\USP10.dll
C:\Windows\SYSTEM32\MSIMG32.dll
C:\Windows\SYSTEM32\Secur32.dll
C:\Windows\SYSTEM32\CRYPTBASE.DLL
C:\Windows\SYSTEM32\SSPICLI.DLL
C:\Windows\System32\IMM32.DLL
C:\Windows\SYSTEM32\dbghelp.dll
C:\Windows\System32\bcrypt.dll
C:\Windows\system32\uxtheme.dll
C:\Windows\System32\clbcatq.dll
C:\Windows\SYSTEM32\ntmarta.dll
C:\Windows\System32\MSCTF.dll
C:\Windows\system32\napinsp.dll
C:\Windows\system32\pnrpnsp.dll
C:\Windows\System32\mswsock.dll
C:\Windows\SYSTEM32\DNSAPI.dll
C:\Windows\System32\NSI.dll
C:\Windows\SYSTEM32\IPHLPAPI.DLL
C:\Windows\System32\winrnr.dll
C:\Windows\system32\NLAapi.dll
C:\Windows\system32\wshbth.dll
C:\Program Files\Bonjour\mdnsNSP.dll
C:\Windows\System32\fwpuclnt.dll
C:\Windows\System32\rasadhlp.dll
C:\Windows\System32\TextInputFramework.dll
C:\Windows\System32\CoreUIComponents.dll
C:\Windows\System32\CoreMessaging.dll
C:\Windows\SYSTEM32\wintypes.dll
C:\Windows\SYSTEM32\WindowsCodecs.dll

--> Game Context <--
MapId: 0
Flags: 0x241
ElapsedTime: 00:00:00

--> World State <--

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.18362.1 (64/32-bit compatible)]

--> ClientContextThreadProc Thread 0x13e0 <--

--> Trace <--
Pc Rt : Args
00007ff75071c5fc 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff75071c67b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7511d8f32 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff750b6bf9d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff750b6a4e7 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff750a9014b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff750a93b62 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7506fa36b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508eb0be 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508e92fe 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508e8f79 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508ea60f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508e897c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7507132d1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7508a22a1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffde1c77bd4 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffde3a4ce71 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--
rax=0000000000000001 rbx=00007ff751d13548 rcx=000000c56d0fe870
rdx=00007ff751d13548 rsi=0000000000000032 rdi=000000c56d0feda0
rip=00007ff75071c59d rsp=000000c56d0fe810 rbp=000000c56d0ff120
r8=0000000000000032 r9=00007ff750550000 r10=000000c56d0fea96
r11=000000c56d0fecd0 r12=0000000000000002 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF751D13528 626557616e657241 6e657265686f435c 744777415c744774 000000007070632e
rbx +0 00007FF751D13548 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435c
rbx+32 00007FF751D13568 6f4377415c695574 0000007070632e68 73676e6974746573 6d616e656c69662e
rcx-32 000000C56D0FE850 00007ff75071c59d 000000c56d0fe810 000000c56d0ff120 0000000700000021
rcx +0 000000C56D0FE870 0000000000000020 00000000ffffffff 0000028600000000 000000c56d0fea96
rcx+32 000000C56D0FE890 00007f0000000002 0000000000000000 00009f800010000f 0053002b002b0033
rdx-32 00007FF751D13528 626557616e657241 6e657265686f435c 744777415c744774 000000007070632e
rdx +0 00007FF751D13548 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435c
rdx+32 00007FF751D13568 6f4377415c695574 0000007070632e68 73676e6974746573 6d616e656c69662e
r9 +0 00007FF750550000 0000000300905a4d 0000ffff00000004 00000000000000b8 0000000000000040
r9+32 00007FF750550020 0000000000000000 0000000000000000 0000000000000000 0000016800000000

--> Code <--
00007ff75071c57d 488bf941 8bf0488d 0d964aca 01488bda H..A..H...J..H.. 00007ff75071c58d e80e76fe ff488d4c 2460ff15 9b9d3a01 ..v..H.L$....:. 00007ff75071c59d 488b8424 58010000 4c8d0524 243c0148 H..$X...L..$$<.H
00007ff75071c5ad 89442440 4885db48 8b8424f8 00000044 [email protected]$....D 00007ff75071c5bd 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$.
00007ff7`5071c5cd 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D

--> Stack <--
000000c56d0fe810 000000c56d0fedc1 0000000000000200 0000000000000021 0000000000000000 ...m............!............... 000000c56d0fe830 000000c56d0fe850 000000c56d0fe870 0000000000000000 000000c56d0fe7f8 P..m....p..m...............m....
000000c56d0fe850 00007ff75071c59d 000000c56d0fe810 000000c56d0ff120 0000000700000021 ..qP.......m.... ..m....!....... 000000c56d0fe870 0000000000000020 00000000ffffffff 0000028600000000 000000c56d0fea96 ..........................m....
000000c56d0fe890 00007f0000000002 0000000000000000 00009f800010000f 0053002b002b0033 ........................3.+.+.S. 000000c56d0fe8b0 00000202002b002b 00007ffdc7558654 0000000000000000 000000007ffe0385 +.+.....T.U.....................
000000c56d0fe8d0 0000000000000040 00000286cc4366d8 00000286cc436690 0000000000000001 @........fC......fC............. 000000c56d0fe8f0 000000c56d0fe870 00007ff751d13548 00007ff751d13548 000000c56d0fe810 p..m....H5.Q....H5.Q.......m....
000000c56d0fe910 000000c56d0ff120 0000000000000032 000000c56d0feda0 0000000000000032 ..m....2..........m....2....... 000000c56d0fe930 00007ff750550000 000000c56d0fea96 000000c56d0fecd0 0000000000000002 ..UP.......m.......m............
000000c56d0fe950 0000000000000000 0000000000000000 0000000000000000 00007ff75071c59d ..........................qP.... 000000c56d0fe970 000000000000027f 0000000000000000 0000000000000000 0000ffff00009f80 ................................
000000c56d0fe990 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0fe9b0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0fe9d0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0fe9f0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0fea10 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0fea30 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0fea50 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0fea70 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0fea90 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0feab0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0fead0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000c56d0feaf0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
000000c56d0feb10 0000000000000000 00007ffde3a207cd 00000286cc643820 000000166d0feea0 ................ 8d........m.... 000000c56d0feb30 0000000000000004 00000286cc62d0a0 00000286ce952970 00007ffdc908f534 ..........b.....p)......4.......
000000c56d0feb50 00000286cc505180 0000002302000002 0000000000000000 00000286cc62f940 .QP.........#[email protected] 000000c56d0feb70 0000000000000100 00000286ca2b0150 0000000000000000 0000000000000001 ........P.+.....................
000000c56d0feb90 0000000000000055 00000286ca2b0000 00000286ca2b0000 00007ffde3a260c9 U.........+.......+............
000000c56d0febb0 00000286ca2baad0 0000000000000600 00000286cc630601 00007ffd00000080 ..+...............c............. 000000c56d0febd0 0000000000000100 00000286cc657650 0000000000000080 00007ffde3a21d71 ........Pve.............q.......
000000c56d0febf0 00000286ca2b0000 00000286ca2b0000 00000286cc657640 00000000`00000080 ..+.......+.....@ve.............

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    For an individualized response, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

    Good luck.

  • getting this same error and i can't even uninstall the game or else it gives the error too kitten.

  • Doghouse.1562Doghouse.1562 Member ✭✭
    edited August 3, 2019

    Getting what might be similar errors intermittently since yesterday. They invariably happen either during login or when I try to swap maps. Usually they're followed by a "Connection errors - retrying" message when I try to log back in; sometimes that clears and I can play again (until the next time).

  • Doghouse.1562Doghouse.1562 Member ✭✭
    edited August 5, 2019

    Hmm. My version of the problem seems to be related to the latest Windows patch, plus running Comodo Firewall. Haven't had time to investigate properly, but I suspect that Comodo and the Windows firewall were trying to run concurrently, and not playing nicely. With Comodo uninstalled, my set up currently seems stable.

  • I have still not fixed this issue.....

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    What did the Tech CS Team say?
    Did you make sure nothing is interfering with the Coherent program? Virus/Malware/Adware scanners, etc.?

  • Yes, as far as I know to check, there is nothing interfering with it

  • Healix.5819Healix.5819 Member ✭✭✭✭

    If you're still trying to run Gw2Setup-64.exe, create a Guild Wars 2 folder on your desktop (it can be moved wherever you want later), move Gw2Setup-64.exe into that folder, then rename it to Gw2-64.exe and run it.

  • I strongly recommend @Healix.5819's suggestion.


    FYI try (temporarily) changing your default browser to something else. There's some rare instances of Coherent getting confused about it and toggling the Windows preference would resolve that. Likewise, some anti-malware software sometimes doesn't whitelist 3rd party software, although that seems less likely.

    And finally, if you have your old drive, you can literally copy and paste its GW2 folder to the new computer and it will work.

    Tip: don't install to c:\Program Files. For a variety of reasons, your likely to have fewer issues (in the long run) if you install to e.g. c:\Games.
    (A lot of people will never have to worry about that; this is to preempt becoming one of the unlucky ones.)

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • Thank you, I tried both of these, I got further, it began to download the game and some tmp/dat files but it happened again with the exact same error.

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