Upgraded my account 49$ Standard Pof/Hot, but is not working. — Guild Wars 2 Forums

Upgraded my account 49$ Standard Pof/Hot, but is not working.

I just bought the 49$ pof and hot standard edition. I log in the game, it is still the game, it shows "upgrade your account". Yes I did have serial key, and activated it. In the website, it says "active". What am I doing wrong?.

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Try logging out completely, and logging back in. If the Story Journal does not offer HoT/PoF Episodes, then you will have to contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

    Good luck.

  • OMG!!!! kitten hell!! It went to my other free account, why ANET deceive me? i'm so mad right now.

  • I thought logging in the website, was the same thing in game?. BUT it's not!!

  • Lexi.1398Lexi.1398 Member ✭✭✭

    @Potato PC William.2583 said:
    I thought logging in the website, was the same thing in game?. BUT it's not!!

    The website and game are not connected, logging in one does not mean you will be logged in on the other. Though ones account is the same for both. That you did not check to make sure you were on the right account on site is not anet's fault.

    You may have luck contacting customer support.

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