sandra.5821 Posted August 23, 2019 Share Posted August 23, 2019 My new laptop is a Hp 15 pavilionIntel Core i7-8750H8 GB / NVIDIA GeForce GTX 1050128 GB SSD + 1 TB HDDIs this laptop good enough for gw2? and if it is how do i fix this problem? Link to comment Share on other sites More sharing options...
Vlad Filen.8049 Posted August 23, 2019 Share Posted August 23, 2019 It fine to play in Med and low, also I have some old laptop from 2012 still working like a charm.look if you had a problem with internet-related drivers or look if you box have some problems. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 24, 2019 Author Share Posted August 24, 2019 but its not and when i even open gw2 waiting for the downloading its slowing down my laptop very bad i don't understand it is a gaming laptop and was really expensive :( I think i'm going to bring the laptop back to te store. gw2 is running better on my older laptop.. I really want to know what laptop you need for gw2 i don't get it :( Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 24, 2019 Share Posted August 24, 2019 Sorry to disappoint you, but that is definetly not a "Gaming Laptop", even though I'm sure it wasn't a cheap buy.On the bright side- depending on the display resolution and the cooling, your rig should run GW2 on medium settings pretty fine.But as Vlad Filen said- low download speed is usually caused by a slow internet connection or a driver mess. Same goes for the overall slow-down. You probably have a bottleneck, either built-in by bad component choice, or by driver mess.Some more information would be helpfull, like wich OS you use, what kind of harddrive, etc. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 24, 2019 Author Share Posted August 24, 2019 I had to search what OS means i m not english i hope its this: 64 bits Windows 10 Home and i have chrome but i dont know how to see what kind of harddrive i have. But i like to know what a good gaming laptop is then for gw2? Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 24, 2019 Author Share Posted August 24, 2019 @"Nash.2681" said:Sorry to disappoint you, but that is definetly not a "Gaming Laptop", even though I'm sure it wasn't a cheap buy.On the bright side- depending on the display resolution and the cooling, your rig should run GW2 on medium settings pretty fine.But as Vlad Filen said- low download speed is usually caused by a slow internet connection or a driver mess. Same goes for the overall slow-down. You probably have a bottleneck, either built-in by bad component choice, or by driver mess.Some more information would be helpfull, like wich OS you use, what kind of harddrive, etc.I had to search what OS means i m not english i hope its this: 64 bits Windows 10 Home and i have chrome but i dont know how to see what kind of harddrive i have. But i like to know what a good gaming laptop is then for gw2? Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 24, 2019 Share Posted August 24, 2019 Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it? Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 24, 2019 Author Share Posted August 24, 2019 @"Nash.2681" said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird... Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 24, 2019 Share Posted August 24, 2019 @sandra.5821 said:@"Nash.2681" said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 24, 2019 Share Posted August 24, 2019 You can also check which 'Streaming' option you are using (in-game in Options). Link to comment Share on other sites More sharing options...
Aaralyna.3104 Posted August 25, 2019 Share Posted August 25, 2019 I vouch for what Nash mentioned. If you don't have the game fully downloaded and you start play, the game will download everything you miss for that map you try to enter during playing when you need it, thus creating long loading times (as it basically has to finish the specific download). Which is a lot of downloading if you only reached the "ready to play" part. Download it fully and then see if you still have the issue (which I doubt). Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 26, 2019 Author Share Posted August 26, 2019 @Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :( Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 26, 2019 Share Posted August 26, 2019 @sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 27, 2019 Author Share Posted August 27, 2019 Thank you for helpinng me really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 27, 2019 Author Share Posted August 27, 2019 @Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant.Thank you for helping me i really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days. 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ProtoGunner.4953 Posted August 27, 2019 Share Posted August 27, 2019 One does not play on laptops. A real gamer uses a tower with full cruise control gamer components. Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 27, 2019 Share Posted August 27, 2019 @sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant.Thank you for helping me i really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days.You're welcome, have been forced by circumstances to play on laptops for.... well... 15 years now? Pretty much time to learn things the hard way...Well, seems as if we are on the right track, but apparently there's still some way to go. You mention 80 degrees inside your home- I assume that's in Fahrenheit. Since I'm not familiar with this scale I had to check what that's in degree Celsius- should be somewhere between 26-27°C, is this correct? And if yes- that's quite warm and I would surely not feel very comfortable, but it shouldn't be too much of an issue for a laptop with proper cooling. Stupid questions- the laptop's cooling fans spinning?You mentioned your laptop got very hot when it crashed- did you just feel with your hand on the outside or did you actually check the temperatures with a tool, as mentioned above? Those numbers would be very helpfull to see if heat is the main issue. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 28, 2019 Author Share Posted August 28, 2019 @Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant.Thank you for helping me i really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days.You're welcome, have been forced by circumstances to play on laptops for.... well... 15 years now? Pretty much time to learn things the hard way...Well, seems as if we are on the right track, but apparently there's still some way to go. You mention 80 degrees inside your home- I assume that's in Fahrenheit. Since I'm not familiar with this scale I had to check what that's in degree Celsius- should be somewhere between 26-27°C, is this correct? And if yes- that's quite warm and I would surely not feel very comfortable, but it shouldn't be too much of an issue for a laptop with proper cooling. Stupid questions- the laptop's cooling fans spinning?You mentioned your laptop got very hot when it crashed- did you just feel with your hand on the outside or did you actually check the temperatures with a tool, as mentioned above? Those numbers would be very helpfull to see if heat is the main issue.Yes 27°C . I think I hear the fans spinning when i listen closely or it's just a laptop sound i don't know. I downloaded the CPUID HWMonitor and the temparatures are between 80 and almost 100 °C like immediately when i start playing. I know now that this hp laptop is from 2018 and have heat issues and the 2019 hp gaming laptops fixed this heat problem i saw in a youtube vidio and the cheapest new one is only 100 euro's more so that sucks very bad. Is it not dangerous to have such high temparatures? Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 29, 2019 Share Posted August 29, 2019 @sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant.Thank you for helping me i really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days.You're welcome, have been forced by circumstances to play on laptops for.... well... 15 years now? Pretty much time to learn things the hard way...Well, seems as if we are on the right track, but apparently there's still some way to go. You mention 80 degrees inside your home- I assume that's in Fahrenheit. Since I'm not familiar with this scale I had to check what that's in degree Celsius- should be somewhere between 26-27°C, is this correct? And if yes- that's quite warm and I would surely not feel very comfortable, but it shouldn't be too much of an issue for a laptop with proper cooling. Stupid questions- the laptop's cooling fans spinning?You mentioned your laptop got very hot when it crashed- did you just feel with your hand on the outside or did you actually check the temperatures with a tool, as mentioned above? Those numbers would be very helpfull to see if heat is the main issue.Yes 27°C . I think I hear the fans spinning when i listen closely or it's just a laptop sound i don't know. I downloaded the CPUID HWMonitor and the temparatures are between 80 and almost 100 °C like immediately when i start playing. I know now that this hp laptop is from 2018 and have heat issues and the 2019 hp gaming laptops fixed this heat problem i saw in a youtube vidio and the cheapest new one is only 100 euro's more so that sucks very bad. Is it not dangerous to have such high temparatures?Alright, looks like we had some thread merging here, but anyway...Temperatures between 80-100°C right on start of GW2 are definetly not normal, so there's definetly something wrong with your machine. Also you should hear the fans loud and clear when your machine gets that hot since they should run at max. speed. Temps in the high 80's to 100 can also cause permanent dmg to core components. At least that explains why your laptop crashes when playing GW2...For comparison: my GPU (GTX980m) barely reaches 70°c even after stretched play sessions in summer (laptop is almost 4 years old) and my personal temperature threshold for my CPU is at 80°c. If my CPU gets warmer, it's time to clean up the cooling system. Sadly it's hard to say why your machine gets that hot, there are a lot of possibilities, ranging from bad windows settings to broken fans, unplugged fan cables, bad thermal paste or an overall bad designed cooling system. Link to comment Share on other sites More sharing options...
Ayrilana.1396 Posted August 29, 2019 Share Posted August 29, 2019 @ProtoGunner.4953 said:One does not play on laptops. A real gamer uses a tower with full cruise control gamer components.Unless you’re utilizing the full tower, a gamer having one is unnecessary. Link to comment Share on other sites More sharing options...
dragontree.8092 Posted August 29, 2019 Share Posted August 29, 2019 You mentioned that it's new, it should still be under warranty. Contact the store you got it from, they may be able to help you, maybe you just got a dud, if that is the case, they should replace it. Ask if they can upgrade it to the newer model , you'll probably have to pay the difference. Link to comment Share on other sites More sharing options...
sandra.5821 Posted August 29, 2019 Author Share Posted August 29, 2019 @Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:@sandra.5821 said:@Nash.2681 said:Yes, you got the "OS" right and 64bit Win 10 is fine, just make sure you downloaded the 64 bit Launcher (if you didn't change anything after pressing the Download button you have).For GW2 single-core CPU power is the most important aspect- something most laptops struggle naturaly. Don't get me wrong, your laptop ain't "bad", it's just so that it's not a full blown gaming laptop (price range for those is usually 2.000 €/$ and above if you don't happen to get a really good deal). It's just that laptop gaming is a different case than regular pc gaming in general, since cooling is a far bigger issue, which is why laptops usually use components that have a low thermal power design (TDP). The downsinde of this is, those components don't offer the power of their regular counterparts and names are often missleading.About your case: on paper your laptop looks totally ok for playing GW2. Do you have the game fully installed already or are you still trying to download it?Yes well i downloaded it but not fully just when it was ready to play but the loading the screens takes so long.. so much longer then on my old laptop what is a cheaper older one intel core i5 4210u CPU 1.70 ghz 64.b geforce 840m and i play gw2 more smoothly on my old laptop on med settings then on this new one that's weird...Now that's some new information, yet very important one. I have yet to see a game with a "download just a bit and then play, the rest will download in the background" function, that runs as smooth during the download as it will after the download has finished.I know downloading the entire game can be a painfull waiting game (my game data is about 50 GB and I'm sitting on a poor 10 MBit Internet, one can easily do the math....), but I suggest you give in to it. Just download the game and then give it a shot again, loading times should improve greatly. If you still have trouble afterwards, feel free to come back here and look for help.well i downloaded the game fully and it run smoothy in the first 10 min also in group events but that changed when i uplugged the power adapter to check if without it also works good but its not and now with power adapter italso not running smoothly at all anymore. Maybe stupid to mention but maybe it also have someting to do with that it's really hot inside the house because of the hot weather outside? Also I'm kinda upset that i bought this laptop for the same price i could have bought the same laptop but better.. instead of 2.2 ghz and nvidea gtx 1060 i could have a 2.6 ghz nvidea gtx 1650 .. please don't tell me that laptop is gonna be a lot better for gw2 then this one i have now I don't think i can return this laptop.. this is so frustrating i bought this expensive laptop for gw2 :(Alright, we have several possible issues here, some clear, some of the "probably" category.1) if you intend to play "real" games (aka games that are actually hardware hungry) on a laptop- never ever do so without the power cable plugged in. Removing the power source will inevitably lead to either a empty battery in no time or (which is probably the case here) to massive throttling to save power. If you didn't change any settings, power saving options have probably kicked in aswell, leading to the same result. That means your CPUs performance decreased to the absolut minimum the moment you plugged it off.Talking about energy settings- make sure that they're set for "highest performance" when your laptop is plugged to a power source.2) if it's really hot in your home, this can indeed have an influence on your laptops performance. As mentioned before, cooling is one of the major factors when it comes to laptop gaming.To improve the heat situation you can try to put something below the back edge of the case, so the rear part gets lifted by about ~ 1 cm to improve the air flow on the bottom side. Just make sure you don't block any fan exhausts. If you want to go further, you can try a cooling pad (usually are priced between 20 - 50 €), though I personally never felt the need for it. But I also do quite a lot maintenance for my machine.Talking about maintenance: you will want to clean your fans regulary at least twice a year, even more often if you live in a smokers home or have pets that lose hair (e. g. cats). If you want to check your temperatures, you can use several tools to do so, like CPUID HWMonitor (just search for it, easy to find, install and use).No way to tell if the other laptop would have been better by the few informations given, though the difference regarding GW2 shouldn't be significant.Thank you for helping me i really appreciate it. I tried the game last night. It run smoothly but then the game freeze and i had to turn my laptop off. My laptop was getting very hot. I hope this is because it was still 80 degrees inside the house Although i see on youtube that other people have heat issues with this laptop. I'm going to try the game again tomorrow when it's less hot outside. Stupid hot summer days.You're welcome, have been forced by circumstances to play on laptops for.... well... 15 years now? Pretty much time to learn things the hard way...Well, seems as if we are on the right track, but apparently there's still some way to go. You mention 80 degrees inside your home- I assume that's in Fahrenheit. Since I'm not familiar with this scale I had to check what that's in degree Celsius- should be somewhere between 26-27°C, is this correct? And if yes- that's quite warm and I would surely not feel very comfortable, but it shouldn't be too much of an issue for a laptop with proper cooling. Stupid questions- the laptop's cooling fans spinning?You mentioned your laptop got very hot when it crashed- did you just feel with your hand on the outside or did you actually check the temperatures with a tool, as mentioned above? Those numbers would be very helpfull to see if heat is the main issue.Yes 27°C . I think I hear the fans spinning when i listen closely or it's just a laptop sound i don't know. I downloaded the CPUID HWMonitor and the temparatures are between 80 and almost 100 °C like immediately when i start playing. I know now that this hp laptop is from 2018 and have heat issues and the 2019 hp gaming laptops fixed this heat problem i saw in a youtube vidio and the cheapest new one is only 100 euro's more so that sucks very bad. Is it not dangerous to have such high temparatures?Alright, looks like we had some thread merging here, but anyway...Temperatures between 80-100°C right on start of GW2 are definetly not normal, so there's definetly something wrong with your machine. Also you should hear the fans loud and clear when your machine gets that hot since they should run at max. speed. Temps in the high 80's to 100 can also cause permanent dmg to core components. At least that explains why your laptop crashes when playing GW2...For comparison: my GPU (GTX980m) barely reaches 70°c even after stretched play sessions in summer (laptop is almost 4 years old) and my personal temperature threshold for my CPU is at 80°c. If my CPU gets warmer, it's time to clean up the cooling system. Sadly it's hard to say why your machine gets that hot, there are a lot of possibilities, ranging from bad windows settings to broken fans, unplugged fan cables, bad thermal paste or an overall bad designed cooling system. Yeah i expected that :( Thank you anyway for the helping. I'm going to set the laptop back to factory settings and try to get my money back. Link to comment Share on other sites More sharing options...
TinkTinkPOOF.9201 Posted August 29, 2019 Share Posted August 29, 2019 Most laptops might have "gaming" specs, in that the hardware is good enough to play the games you want, however, the cooling system in those laptops is less than the system needs even at stock settings, they do this because "thin" sells, while real gaming laptops built for full time gaming, are thick and bulky to fit extra cooling in the form of extra heatsinks and/or more/larger fans. Add to this and you are trying to run this in a very hot area, meaning the laptop is going to have even more issues cooling. And once it runs into cooling problems, it will thermal throttle to keep from damaging the CPU or GPU and performance will suffer.Another factor at play is that many OEMs on non-gaming laptops will set fan profiles very low for noise reasons at the cost of performance. If you are looking to fix the issue, first thing to do is check HP's website for updated BIOS, many HPs had cooling problems because overly aggressive fan profiles that HP ended up updating in a newer BIOS. Another thing to check is to see if the BIOS has a user changeable fan profile, if it does, set it to the highest fan speeds. Also check in the BIOS for any power settings, make sure they are all set to max power/performance, you can also do this in windows under "power options", set the profile to "high performance".Last, but not least, make sure the laptop is on a smooth surface, NOT ON YOUR LAP, or anything else that is soft or not level, as this will often block the intake ports for the laptop that are often on the bottom. You can also pickup a laptop cooler, which is just a small platform with fans built in to help keep cooler air being fed into the laptop, this is something I would do with ANY laptop, even a gaming one, if I was playing in a room that is 80°. Link to comment Share on other sites More sharing options...
Nash.2681 Posted August 29, 2019 Share Posted August 29, 2019 Just checked the HP homepage, found two Pavilion 15 models with the GTX 1050, one of them called "gaming", coming at a price of 999 € and 1.199 €. The cheaper one not even having fan exhausts on the backside but a slim case, with all the downsides TinkTinkPOOF.9201 mentioned (along all his other correct general advise). And even the one with "gaming" in it's name doesn't really deserve that name. That's what I ment earlier when I said "that's not a gaming laptop".Examples of (to a certain extend) custom gaming laptops (and the price range for those) would be https://sagernotebook.com/home.php in the U.S. or https://bestware.com/ for germany / UK if you happen to live in europe.If you can't afford those and still want to play GW2 on a laptop, don't give up hope. Other manufactorers often have some usefull builds in the HP price range, that will let you play GW2. If you need some advice, feel free to ask. If you happen to speak german, I can send you a link to a great and very helpfull forum offering advice to everyone. Link to comment Share on other sites More sharing options...
Shao.7236 Posted August 29, 2019 Share Posted August 29, 2019 That Laptop is good enough for decent GW2 gameplay, especially if you use DX12pxy. However the cooling might be limited as typically found in mid-range laptop, you want to use ThrottleStop to undervolt and maybe underclock to reduce temps. Perhaps repaste it since what manufacturers use is beyond terrible after the first month, only do it if that doesn't affect your warranty.Be sure to get something like this : https://www.amazon.ca/PrimeCables%C2%AE-Adjustable-Foldable-Portable-Adjustment/dp/B079Z5XMZF to improve your quality of life using the laptop while it'll help it breath better, it's also very portable. I dock my Laptop whenever I'm home for gaming with a hub that has everything connected to one USB port while on the go a half keyboard with the same model of mouse that my desktop has but wireless.To people that says Laptops can't game, those are easily on tier with Desktop parts now, cooling is the only limitation hence why getting the best CPU and GPU in a small form factor isn't the best idea. I'd say the best Laptop currently (Which I own.) to have is the Asus Zephyrus M GM501GS, because it strikes the best balance in hardware without throttling and has superior cooling. Link to comment Share on other sites More sharing options...
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