GW client crashes on Log Out to Desktop — Guild Wars 2 Forums

GW client crashes on Log Out to Desktop

misterman.1530misterman.1530 Member ✭✭✭
edited September 4, 2019 in Account & Technical Support

If I log out of GW2/exit to desktop, the client crashes:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Gw2-64.exe
Application Version:
Application Timestamp: 5d686972
Fault Module Name: Gw2-64.exe
Fault Module Version:
Fault Module Timestamp: 5d686972
Exception Code: c0000005
Exception Offset: 00000000001c2238
OS Version: 6.1.7601.
Locale ID: 4105
Additional Information 1: 4e30
Additional Information 2: 4e30a20ddb9c1024415d31e49d22bdb8
Additional Information 3: f376
Additional Information 4: f37676f9b2c106b8eff206de3cc1a32c


  • Bloodstealer.5978Bloodstealer.5978 Member ✭✭✭✭

    I got a similar crash earlier today, did a repair just in case.. now every time I logout of GW2 it goes straight to performing a new repair.. endless cycle of login, logout, repair, login, logout, repair

    Life is what YOU make it... NOT what others tell you!

  • misterman.1530misterman.1530 Member ✭✭✭
    edited September 9, 2019

    Haven't heard back from Support (I opened a Support ticket on this issue). I have another ticket regarding an item I want refunded. Haven't heard anything on that either.

    Not surprising given the recent Purge, I guess.

    • Update: Got a response
    1. Tried updating Graphics Drivers (been putting it off anyways, so I needed to get around to it)
    2. Used MSCONFIG to disable a pile of kitten

    Neither worked.

    Then I remembered I had installed GW2Radial - really small overlay (one dll file) that allows a popup radial tool to select your mount. Handy as hell, but it was the culprit.

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