Ticket's not showing up in history? Email calls it a test? — Guild Wars 2 Forums

Ticket's not showing up in history? Email calls it a test?

So I was having issues logging back into my Guild Wars 1 account after convincing a friend to retroactively play it with me. Anyway, the email that was sent to me is from Guild Wars (Test) rather than the usual support, and the ticket doesn't show up in my history at all. It's only been 2 days, so I'm not particularly worried, but it'd be a shame if the ticket literally didn't exist and I was waiting for nothing.

Comments

  • Well, you could update your ticket and ask about it? Is this the near-immediate automated response, "Thanks for contacting us"-type email?
    Those never show up in 'history'.

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