Engineer Elite Supply Crate

There is currently an issue with the Engineer's Elite skill Supply Crate. Upon use, it's supposed to also deploy a healing turret, which uses its overcharge ability upon summon. The overcharge heals a small amount and also clears 2 conditions. Currently, the healing turret summoned from this skill is not doing either of those 2 things.

I've already tried to submit a ticket for this, but they suggested i re-install my game client. Well, a couple patches has happened since then, and the issue still lingers. If this could be looked at and fixed, it'd be much appreciated.