Game random screen freezes and weird UI lag text — Guild Wars 2 Forums

Game random screen freezes and weird UI lag text

Good day,

While playing, theres random freezes, follow by visual lagging of the UI, and terrain loading (see images: https://ibb.co/dKbzY4F and https://ibb.co/PxLkYs4)

After these problems the game sometimes forces a blue screen of death.This only happens with gw2 and sometimes with gw1 also, no other games.

Thank you very much.

Comments

  • Here is a crash report while this problem was occuring, thank you.

    --> Crash <--
    Assertion: Coherent host crashed
    File: ......\Engine\ArenaWeb\CoherentUi\AwCohContext.cpp(325)
    App: Gw2-64.exe
    Pid: 3336
    BaseAddr: 000000013F0E0000
    ProgramId: 101
    Build: 99552
    When: 2019-10-02T04:56:18Z 2019-10-02T00:56:18-04:00
    Uptime: 0 days 0:15:03
    Flags: 0

    --> System <--
    Name: 08568236
    IpAddr: 192.168.0.100
    Processors: 4 [GenuineIntel:6:5:5]
    OSVersion: Windows 6.1 (64 bit)

    --> System Memory <--
    Physical: 288MB/ 3319MB 8%
    Paged: 4796MB/ 8295MB 57%
    Virtual: 8386340MB/8388607MB 99%
    Load: 91%
    CommitTotal: 3499MB
    CommitLimit: 8295MB
    CommitPeak: 3527MB
    SystemCache: 742MB
    HandleCount: 16646
    ProcessCount: 39
    ThreadCount: 670

    --> Process Memory <--
    Private: 2059MB
    WorkingSet: 1982MB
    PeakWorkingSet: 1996MB
    PageFaults: 5416824

    --> Memory Category Usage (Inclusive) <--
    [Category] [Size(MB)] [Count]
    Root 1256.17 1024591
    Programmer Data 914.94 311985
    Engine 468.53 116081
    Model-Programmer 379.55 26365
    Game 302.31 167518
    Uncategorized 238.99 665306
    VRAM 229.50 13763
    Content 217.06 56649
    Collections 103.75 5981
    Dictionary 102.26 2278
    Gr 65.83 52416
    Text 65.52 6977
    Art Assets 57.46 7960
    Character Models 49.14 2069
    Composite Models 48.91 1377
    Collide 44.78 39340
    Gr Umbra 42.57 1165
    Composite Tex 39.81 152
    Composite Tex Pool 39.81 152
    VRAM - UI Textures 35.26 856
    VRAM - Gr Postproc 31.44 17
    VRAM - DirectX Geo Buffers 30.56 1520
    I/O 27.88 1479
    Archive 26.45 38

    --> Memory Category Usage (Exclusive) <--
    [Category] [Size(MB)] [Count]
    Model-Programmer 376.31 22725
    Uncategorized 238.99 665306
    Content 217.06 56649
    Dictionary 102.26 2278
    Text 65.52 6977
    Gr Umbra 42.57 1165
    Composite Tex Pool 39.81 152
    VRAM - UI Textures 35.26 856
    VRAM - Gr Postproc 31.44 17
    VRAM - DirectX Geo Buffers 30.56 1520
    Archive 26.45 38
    Collide 22.25 3076
    VRAM - Composite Tex 19.51 89
    VRAM - Prop Tex 18.97 743
    Collide Havok 17.06 35152
    VRAM - Terrain PgdImg 13.50 54
    VRAM - DDI Shader 12.87 9724
    Composite 11.65 1773
    VRAM - World Map Tex 9.94 41
    Audio FMOD 9.64 2841
    Composite Packfile 8.98 303
    VRAM - Character Geo 8.83 36
    VRAM - Gr Shadow 8.00 1
    VRAM - Character Tex 6.70 253

    --> DllList <--
    C:\Program Files (x86)\Guild Wars 2\Gw2.exe
    C:\Windows\SYSTEM32\ntdll.dll
    C:\Windows\system32\kernel32.dll
    C:\Windows\system32\KERNELBASE.dll
    C:\Windows\system32\USER32.dll
    C:\Windows\system32\GDI32.dll
    C:\Windows\system32\LPK.dll
    C:\Windows\system32\USP10.dll
    C:\Windows\system32\msvcrt.dll
    C:\Windows\system32\ADVAPI32.dll
    C:\Windows\SYSTEM32\sechost.dll
    C:\Windows\system32\RPCRT4.dll
    C:\Windows\system32\VERSION.dll
    C:\Windows\system32\WS2_32.dll
    C:\Windows\system32\NSI.dll
    C:\Windows\system32\WTSAPI32.dll
    C:\Windows\system32\WINMM.dll
    C:\Windows\system32\WINTRUST.dll
    C:\Windows\system32\CRYPT32.dll
    C:\Windows\system32\MSASN1.dll
    C:\Windows\system32\PSAPI.DLL
    C:\Windows\system32\ole32.dll
    C:\Windows\system32\OLEAUT32.dll
    C:\Windows\system32\SHELL32.dll
    C:\Windows\system32\SHLWAPI.dll
    C:\Windows\system32\MSACM32.dll
    C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_145eb2808b8d6928\gdiplus.dll
    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll
    C:\Windows\system32\MSIMG32.dll
    C:\Windows\system32\Secur32.dll
    C:\Windows\system32\SSPICLI.DLL
    C:\Windows\system32\IMM32.DLL
    C:\Windows\system32\MSCTF.dll
    C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
    C:\Windows\system32\cryptbase.dll
    C:\Windows\system32\dbghelp.dll
    C:\Windows\system32\profapi.dll
    C:\Windows\system32\uxtheme.dll
    C:\Windows\system32\imagehlp.dll
    C:\Windows\system32\CRYPTSP.dll
    C:\Windows\system32\rsaenh.dll
    C:\Windows\system32\ncrypt.dll
    C:\Windows\system32\bcrypt.dll
    C:\Windows\system32\bcryptprimitives.dll
    C:\Windows\system32\CLBCatQ.DLL
    C:\Windows\system32\samcli.dll
    C:\Windows\system32\SAMLIB.dll
    C:\Windows\system32\netutils.dll
    C:\Windows\system32\ntmarta.dll
    C:\Windows\system32\WLDAP32.dll
    C:\Windows\system32\dwmapi.dll
    C:\Windows\system32\NLAapi.dll
    C:\Windows\system32\napinsp.dll
    C:\Windows\system32\pnrpnsp.dll
    C:\Windows\System32\mswsock.dll
    C:\Windows\system32\DNSAPI.dll
    C:\Windows\System32\winrnr.dll
    C:\Windows\system32\IPHLPAPI.DLL
    C:\Windows\system32\WINNSI.DLL
    C:\Windows\System32\fwpuclnt.dll
    C:\Windows\system32\rasadhlp.dll
    C:\Windows\system32\WindowsCodecs.dll
    C:\Windows\System32\wship6.dll
    C:\Windows\System32\wshtcpip.dll
    C:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dll
    C:\Windows\system32\d3d9.dll
    C:\Windows\system32\d3d8thk.dll
    C:\Windows\system32\USERENV.dll
    C:\Windows\system32\GPAPI.dll
    C:\Windows\system32\cryptnet.dll
    C:\Windows\system32\SensApi.dll
    C:\Windows\system32\apphelp.dll
    C:\Windows\system32\nvd3dumx.dll
    C:\Windows\system32\nvapi64.dll
    C:\Windows\system32\SETUPAPI.dll
    C:\Windows\system32\CFGMGR32.dll
    C:\Windows\system32\DEVOBJ.dll
    C:\Windows\system32\WINSTA.dll
    C:\Windows\system32\powrprof.dll
    C:\Windows\System32\MMDevApi.dll
    C:\Windows\System32\PROPSYS.dll
    C:\Windows\system32\wdmaud.drv
    C:\Windows\system32\ksuser.dll
    C:\Windows\system32\AVRT.dll
    C:\Windows\system32\AUDIOSES.DLL
    C:\Windows\system32\msacm32.drv
    C:\Windows\system32\midimap.dll
    C:\Windows\system32\mscms.dll
    C:\Windows\system32\icm32.dll

    --> Game Context <--
    MapId: 1099
    Flags: 0x241
    ElapsedTime: 00:12:28

    --> World State <--

    [DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
    [DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

    --> ClientContextThreadProc Thread 0xf54 <--

    --> Trace <--
    Pc Rt : Args
    000000013f2ac87c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f2ac8fb 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000007feeb9e0eb1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000007feeb9e168e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013fc2f473 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f5af556 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f5a7108 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f479c4e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f477efe 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f477b79 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f47920f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f47757c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f2a36b1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000013f430c69 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000007740570d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    000000007756385d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

    --> Thread registers <--
    rax=0000000000000001 rbx=000000014087a510 rcx=000000000586ee00
    rdx=000000014087a510 rsi=0000000000000145 rdi=000000000586f330
    rip=000000013f2ac81d rsp=000000000586eda0 rbp=000000000586f7a1
    r8=0000000000000145 r9=00000001406e8a88 r10=0000ff9594f670fa
    r11=000000000586f260 r12=0000000000000002 r13=0000000000000000
    r14=0000000002d9e210 r15=000000000586f8e8
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

    rbx-32 000000014087A4F0 000000013fc2fe30 000000013fc2f214 000000013fc302a0 000000013fc2f5e0
    rbx +0 000000014087A510 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435c
    rbx+32 000000014087A530 6f4377415c695574 747865746e6f4368 000000007070632e 662e736d61726170
    rcx-32 000000000586EDE0 000000013f2ac81d 000000000586eda0 000000000586f7a1 0000000000000015
    rcx +0 000000000586EE00 0000000000000000 0000000000000000 0000000057330000 000000000586efc0
    rcx+32 000000000586EE20 0000000000000000 0000000000000002 00009fbf0010000f 0053002b002b0033
    rdx-32 000000014087A4F0 000000013fc2fe30 000000013fc2f214 000000013fc302a0 000000013fc2f5e0
    rdx +0 000000014087A510 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435c
    rdx+32 000000014087A530 6f4377415c695574 747865746e6f4368 000000007070632e 662e736d61726170
    r9-32 00000001406E8A68 0000000000784573 0000001200000002 0000001200000002 0000001200000002
    r9 +0 00000001406E8A88 0000001200000002 0000000e00000000 6572727543746547 67616b636150746e
    r9+32 00000001406E8AA8 0000000000644965 0000001200000003 49656c6946746547 6974616d726f666e

    --> Code <--
    000000013f2ac7fd 488bf941 8bf0488d 0d96b9cb 01488bda H..A..H......H.. 000000013f2ac80d e80e79fe ff488d4c 2460ff15 1bdb3b01 ..y..H.L$....;. 000000013f2ac81d 488b8424 58010000 4c8d05a4 613d0148 H..$X...L...a=.H
    000000013f2ac82d 89442440 4885db48 8b8424f8 00000044 [email protected]$....D 000000013f2ac83d 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$.
    00000001`3f2ac84d 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D

    --> Stack <--
    000000000586eda0 000000000586f345 0000000000000200 0000000000000015 0000000000000000 E............................... 000000000586edc0 000000000586ede0 000000000586ee00 0000000000000000 000000000586ed88 ................................
    000000000586ede0 000000013f2ac81d 000000000586eda0 000000000586f7a1 0000000000000015 ..*?............................ 000000000586ee00 0000000000000000 0000000000000000 0000000057330000 000000000586efc0 ..................3W............
    000000000586ee20 0000000000000000 0000000000000002 00009fbf0010000f 0053002b002b0033 ........................3.+.+.S. 000000000586ee40 00000202002b002b 0000000000000002 0000000047040000 0000000000000000 +.+................G............
    000000000586ee60 0000000000000000 0000000000000004 00000000598d52d0 0000000000000001 .................R.Y............ 000000000586ee80 000000000586ee00 000000014087a510 000000014087a510 000000000586eda0 [email protected]@............
    000000000586eea0 000000000586f7a1 0000000000000145 000000000586f330 0000000000000145 ........E.......0.......E....... 000000000586eec0 00000001406e8a88 0000ff9594f670fa 000000000586f260 0000000000000002 [email protected]............... 000000000586eee0 0000000000000000 0000000002d9e210 000000000586f8e8 000000013f2ac81d ..........................?....
    000000000586ef00 000000000000027f 0000000000000000 0000000000000000 0000ffff00009fbf ................................ 000000000586ef20 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
    000000000586ef40 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000000586ef60 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
    000000000586ef80 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000000586efa0 0000000000000000 0000000000000000 0068007300610072 0000002900640065 ................r.a.s.h.e.d.)...
    000000000586efc0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000000586efe0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
    000000000586f000 000000003c8a3a2d 0000000000000000 000000003c9ba5e3 0000000000000000 -:.<...............<............ 000000000586f020 000000003c8a3a2d 0000000000000000 000000003c9ba5e3 0000000000000000 -:.<...............<............
    000000000586f040 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000000586f060 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................
    000000000586f080 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000000586f0a0 0000000057334210 0000000000000008 000000000586f320 000000013fb55683 .B3W............ ........V.?....
    000000000586f0c0 0000000000000004 000000000586f320 00000000000002b5 0000000000000004 ........ ....................... 000000000586f0e0 c140000040800000 41a0000042100000 000000003f000000 3f8000003f200000 [email protected]@....B...A...?...... ?...?
    000000000586f100 0000000000000000 0000000000000000 0000000000000008 0000000057334210 .........................B3W.... 000000000586f120 4200000043800000 40800000ffffffff 42100000c1400000 0000000041a00000 [email protected]@....B...A....
    000000000586f140 7f8000007f800000 0000000000000001 0000000000000000 bf80000000000000 ................................ 000000000586f160 0000000000000000 000000013f2eae23 00000001412aeca0 000000013fffb5f1 ........#..?......
    A.......?....
    000000000586f180 000000000586f1d0 000000000586f450 00000000c42238e4 00000000`00000000 ........P........8".............

    --> Error Logs <--
    found, auto selecting permutation
    Texture missing mip chain: 0x147884
    Texture '0x03539b' dimensions too small
    Loading '0x03539b' texture failed
    Texture missing mip chain: 0x08be82
    Map load hang on STATE_MODELS_STREAM detected: MapId: 1099, Position: (32673.000000, -33587.601563, -7419.479980), Completion: 0.000000
    Texture missing mip chain: 0x08be82
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Texture '0x03539b' dimensions too small
    Loading '0x03539b' texture failed
    Texture missing mip chain: 0x14787e
    Texture missing mip chain: 0x08be82
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Texture missing mip chain: 0x147881
    Texture missing mip chain: 0x147881
    Texture missing mip chain: 0x14787e
    Texture missing mip chain: 0x08be82
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Texture '0x03539b' dimensions too small
    Loading '0x03539b' texture failed
    Texture missing mip chain: 0x1a1ed9
    Texture missing mip chain: 0x1a1edb
    Texture missing mip chain: 0x147882
    Texture missing mip chain: 0x08be82
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Texture missing mip chain: 0x08be82
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Map load hang on STATE_MODELS_STREAM detected: MapId: 1099, Position: (32673.000000, -33587.601563, -7419.479980), Completion: 0.000000
    Model '0x08be8c': Permutation 'default' not found, auto selecting permutation
    Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 7 at UISystemImpl.cpp : 1503
    Coherent Assert: Dispatching a message to a non-active view
    Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 7 at UISystemImpl.cpp : 1503
    Coherent Assert: Dispatching a message to a non-active view
    Coherent host process crash: (OSError=0, Error=Coherent UI host process has crashed)

    --> DirectX Device Info <--
    VendorId = 0x10de
    DeviceId = 0x1243
    Version = 23.21.0013.9135
    Description = NVIDIA GeForce GT 545
    Compat = 0x00100800
    VidMem = 1536 MB

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