As you can see, the size of my name is not normal, i'm looking like a serial number of a product
Problem with that, no one can contact me due to letters limit on the game
People can join me only if i sent something first.
I made some Helpdesk Request but they don't have a clean solution.
They offers me to rename my account but they also warned me to i will have some corruptions in the game which will occur on some situations
I cannot accept to fix a problem to have a lots more...
They refuses to offer any reduction in game to compensate the bug which Arena.NET and NCSoft are responsible
My account became like that after fusion from NCSoft to Arena due to i'm an old player from GuildWars1.
The Helpdesk support keeps being death and refuse to do anything for me.
This is an issue which is not tolerable, to create bugs into my account and nobody takes any action to get rid of them or offer any reduction in game for the discomfort to play.
People can't contact me in any way, excepted if i message them first...
So please help me to solve this issue and to reach their Manager, so i could have the proper solution and play with full features.
My English may not be perfect, but the French support fails completely to help.