NaughtyPickle.3921 Posted October 10, 2017 Share Posted October 10, 2017 Greetings,I'm the leader of a guild and one of my other leaders is locked out of the game due to a hack and is not getting much in the way of support. Ticket number is 6624566, just wondering if I can give any feedback or help. Of course his progress is hinder, but having him absent from the guild effects our guild missions.Regards,Jim Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 10, 2017 Share Posted October 10, 2017 Only your Guild Leader can communicate with the CS Team.Due to high volume, ticket resolutions are taking longer than usual, up to 2 weeks+.Good luck. Link to comment Share on other sites More sharing options...
NaughtyPickle.3921 Posted October 11, 2017 Author Share Posted October 11, 2017 But I am the guild leader ... Link to comment Share on other sites More sharing options...
Lanthun.7251 Posted October 11, 2017 Share Posted October 11, 2017 @NaughtyPickle.3921 said:But I am the guild leader ...He means the other guild leader in your ranks.As Inculpatus cedo said, only the other leader can really send in a ticket to get it resolved; they will only do so much, if anything at all, for you on their behalf. The other leader can still send in a support ticket though! Link to comment Share on other sites More sharing options...
NaughtyPickle.3921 Posted October 11, 2017 Author Share Posted October 11, 2017 All right thanks, the lack of, response form anet has been frustrating. Link to comment Share on other sites More sharing options...
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