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[merged] Constantly Disconnected Now?



  • Same here. Can't stay logged in and getting repeat kicked.

    Folk on Reddit are stating the same.

  • Torzini.1523Torzini.1523 Member ✭✭✭

    I was DCed a few minutes after I finally made it back into the game. Doesn't appear that the newest build fixed things, at least for me. Hopefully the issue is sorted out soon!

  • Liston.9708Liston.9708 Member ✭✭✭

    Did not crash at all prior to the new build. Now I don't last 10 minutes...

  • Mikhael.2391Mikhael.2391 Member ✭✭✭

    Same thing here, its really sad that when expecting a new patch or see new build available in ten minutes leaves people worried already and with good reason

  • darksome.1697darksome.1697 Member ✭✭✭

    Still crashing after the patch an hour ago, getting the login server is down pop-up, and several in a row even. What's worse, it seems to affect the Grothmar Valley meta events, causing them to just not start at all.

  • got DC'd like three times. in one i was brought back to exactly where i was, and in the other two i was leveling a character around queensdale so i got teleported back to DR's gates.


  • NorthernRedStar.3054NorthernRedStar.3054 Member ✭✭✭✭
    edited October 30, 2019

    Got Trick-n-Treated out of the game thrice, once mid-way Mad King Says... , once before it, and once after. And the event schedule essentially reset itself after the 2nd DC. Which seems like a bug....?

    EDIT: permanent DCs now.

  • After both hot-fixes: Traveled to Lion's Arch, saw $53,000+ in donations for Extra Life (no bonuses or boons, though); took a few steps, disconnected and sent to Character Select screen. Logged character back in, found myself back in Divinities Reach, rolled back to previous state (had used some consumables); traveled back to Lion's Arch, now donations back to $0.

    It's still not fixed, guys. :(

  • it's doing it again

  • Many of us in this public instance of Divinity's reach, ip, have been disconnected several times in the past 10 minutes.
    5:15pm -> 5:28PM Central Time, 10/30/2019

  • you should also probably start testing your updates for bugs

  • anonymous.7812anonymous.7812 Member ✭✭✭

    Doing this over and over on one of my accounts, and it keeps rolling back progress.

  • I keep getting disconnected after 10/31/19 update. (Code=7:11:3:191:101) I've disconnected 4 times in 30 minutes.

  • This afternoon I was playing on Cursed shore, when I started to be disconnected, in 2min, 5 disconnects, and I played with my necro (Snæk Eyes), now I can not log in with this char and she was sent to the city Divinity's Reach but the map screen is just loading and unplugging and I have infinite tools in this char and I really need them.

  • Ok, got booted off WvW 3 times with the entire map, got booted of DR twice, silverwastes 7 times
    Seriously, I am about to give up on this game... Either fix it or revert!! This is unplayable!!!

    Every time someone plays with the build templates, the entire map crashes... It is creating chaos in WvW, not to mention PvE maps where people group up and find themselves on missed events or in different instances when they return.

    The policiy should be: Fix it quick or revert immediatly if not fixable quickly... REMOVE TEMPLATES untill you got this fixed. Trust me, I love the templates, but not to this cost...

  • This just happened to me in Jahai Bluffs. 4 disconnects in a 5 minute span. Each time rolling me back to the same point. Frustrating is an understatement.

  • Little Leota.5849Little Leota.5849 Member ✭✭
    edited October 31, 2019

    I've been disconnected 5 times in about as many minutes. I get the "game client lost its connection" message, and (code=7:11:3:191:101).
    I was in Lion's Arch each time.
    The last disconnect was at 5:47pm MDT.
    It seems this started with the most recent patch, as I had no trouble last night or earlier today.

  • Unfortunately, the game is just completely unplayable right now. I'm just going to have to log off and check the forum occasionally to see if they've gotten around to rolling this patch back yet or not.

  • Hesione.9412Hesione.9412 Member ✭✭✭✭

    A bunch of us just DC'd waiting for Tequatl. Server-side problem, not client-side then.

  • i want my druid back.
    as soon as i hit tab #1 in your template i get kicked to login screen.
    this is happening now for a whole day.

  • Loosmaster.8263Loosmaster.8263 Member ✭✭✭✭

    Fix your broke game Anet!!!

    Playing the PvE scene because WvW is just "BAD"...

  • Another example: Finally got Meta done in Silverwastes, so waiting for vines to retreat to get last POI... Disconnected and the map instance where this happens in lost...

    Thank you SO MUCH Anet for wasting my time... FIX IT NOW!!! Not in an hour, not tomorrow... NOW.

    It is clear the last update made things WAY worse, so that we did not get a roll-back yet to previous build, makes me wonder how much you care about us loosing these kind of map completion achievements and whatever else other people missed.

    This is UNACCEPTABLE. Simple! I gotta do a WHOLE ROTATION again for Map Completion and pray that I do nto disconnect? NOPE! NOT HAPPENING.

    Yes... I am mad right now... really mad... all that time invested is WASTED BY ANET.

    So what you gonna do about it? Give me my Map Completion so I can move on?

  • Erulogos.2591Erulogos.2591 Member ✭✭✭

    Yeah, a whole Teq map was having constant DCs. Kicked 4 times in under 10 minutes. Expect a flood of tickets.

  • Same here. I only just came back and started playing again two days ago. I was super far behind anyway. RIP any genuinely new players haha

  • Hesione.9412Hesione.9412 Member ✭✭✭✭

    And thank you, just killed Teq, just got my chests, DC'd again and all chests gone.

  • Sleepwalker.1398Sleepwalker.1398 Member ✭✭✭✭

    Half the map just lost their loot from Teq...lol
    Nice one.

  • DC'ed twice after loading into Timberline Falls.

  • Doo Lally.8594Doo Lally.8594 Member ✭✭✭

    DC'd five times at Teq. Last time after completion and lost all loot. Not a good customer experience.

  • Chichimec.9364Chichimec.9364 Member ✭✭✭

    @Chichimec.9364 said:
    The disconnects seem to have stopped for me. Ran a new alt through Hoelbrak doing map completion there and got it done without any problems. Then worked on the equipment templates for another alt and also got that done with no problems. Hopefully the disconnect issues have been fully resolved.

    Sigh, I spoke too soon. Still getting disconnected. Except now it isn't every couple of minutes but more like every couple of hours or so. :(

  • I know main staff can't be on at all hours, but do they really not keep a skeleton crew around to hit a roll back button when things are this broken? Not the most encouraging thing.

  • I didn't actually DC before today's "fix" but am dc'ing consistently now. Dragonfall is a lot of fun as it is continuously resetting.....time for another game tonight I 'spose

  • Adding my account to the list of constant disconnects. In fact, mine seem to have gotten worse since the latest patch...

  • Disconnects happening every couple of minutes in every major city (Mad King Says running constantly from ~5pm CST to 5:45pm CST due to the minor rollbacks). Zones outside of the cities seem fine though,

  • i solved the kickissue with the template by overwriting a working one on the corrupted tab.
    nevertheless things are not working. idle kicks, stuck in fracs loading screen multiple times.

  • Literally had Teq disconnect at the chest, did it again after coming back and disconnected a 2nd time AGAIN at the end. Got nothing for the effort.

    Fort Aspenwood forever!
    40 characters!

  • Kanok.3027Kanok.3027 Member ✭✭✭

    Seems some maps are unstable while others are, but it could also be for some folks and their templates. Not sure, but sometimes it takes a few minutes before a large amount of people are kicked, sometimes it takes seconds. Right now, Brisban is unstable and so is Silverwastes, but Verdant Brink is fine, which leads me to believe it's maps and not templates on individuals.

    I Rev, therefore I am. Don't ruin my favorite class, please and thank you.

  • Aaralyna.3104Aaralyna.3104 Member ✭✭✭✭

    Anet this isn't acceptable..

    I was in Labyrinth and LA and TP did not work (error error error, 1 item sells, error...). Then in LA I hear ppl being rollbacked zones... I met someone that did Mad King says and lost the key to have a successfull event + a costume brawl due to the disconnect after that.... (I helped this person out with the not registered brawl but cannot bring back his/her key). I tried to sell my last item to TP again... And disconnected back to the login screen. I do not know if I can connect back as I just closed the game....

    This is happening since the build templates came out and honestly I think this is an issue with the extra amount of data stored on your servers and the capability (too low server storage or too bad connection to handle every data).... Next to all the other clearly need to be fixed bugs to your templates (or should I say loadouts..), why not just take the templates temporarily out, fix them, test thoroughly and adapt some oversights like legendary items and auto changing on modes and make sure you have some extra storage space. This will not only favor us players but I assume also your staff (rushed fixing is less nice than taking the time for it). Once everything is fixed, roll it back in. I don't think you would upset your playerbase if you did this. It may take some courage from your end at first but I think it would be for the best. You do more often disable features temporarily.

  • Hey. All times got disconnects the game (7:11:3:191:101) me and my friends (poland/germany), with new patch is getting worse.
    This is happening now for a whole day.
    I did everything from https://help.guildwars2.com/hc/en-us/articles/201862998-Troubleshooting-Connectivity-Issues but nothing helps.
    This is happening the next day.

  • len.7809len.7809 Member ✭✭✭

    DCed 4 times in less than 20 minutes :)))))))

  • Logged in, did a heart, dc'ed. Re-logged, heart not done, did it again, dc'ed. Re-log, heart not done, did it a THIRD time, dc'ed. Not mad, at least I didn't just finish Teq, and lose all the loot like those above. Great patch.

  • all right team, good work on the hotfix, lets deploy it to live and call it a day.

  • My game crashed, disconnected me 4 times after Tequatl about 50 minutes ago, I clicked the chest and disconnected..finally got back on and most of us ended up at the starting waypoint in Sparkfly Fen. I tried to submit a bug report, but it kicked me to the character creation screen, which said must be in game to use the bug report.
    I still don't have any loot from tequatl.. a few friends said they did fractals, raids, etc and didn't get loot either..

  • Just adding that this is also happening on Blackgate in WvW, getting kicked back to character select screen repeatedly, with rollbacks. Hope you find a solution

  • Darlgon.9273Darlgon.9273 Member ✭✭✭

    @Stephane Lo Presti.7258 said:
    We're aware of the crash and disconnect issues with today's build. Our engineers are investigating and trying to get a fix as soon as possible!

    P.S. I merged 2 discussions about this topic.

    Still happening, even worse since the last patch.

  • New build in 10 minutes! Fingers crossed.

  • yeah this sucks.... not even in for 10 minutes before d/c... this happened to me on Alpine borderlands yesterday... and today in Divinity's Reach. This is getting ridiculous.

    "Bacon Defeciency DIsorder Sux"
    ~ The Baconnaire

  • Loosmaster.8263Loosmaster.8263 Member ✭✭✭✭

    Ran out of fingers, I"m done.

    Playing the PvE scene because WvW is just "BAD"...

  • The game is unplayable. I am out. Rollback should've happened hours ago.
    Very amateuristic approach for a large company.

  • @Kate Soulguard.7132 said:
    New build in 10 minutes! Fingers crossed.

    Thanks for letting me know so I can pop in and see if things improve. Kinda weird to hear it from a player before ANet, but that's how it is, I suppose. Appreciate it.

  • I finally had a chance to stretch and grab a snack!! I am always grateful for a forced break :)