Roll Backs every 1 second

Hello, so this is happening since like 1 month. When i get in any map including WvW and PvP everything is normal but when i walk around for like 2 min the whole game like roll backs me for a sec and everything looks like its going at 10 fps while it's like 60-70 and the ping is around 60, I don't know what am i supposed to do, i sent a ticket to a support they asked me to send some diagnostics and in the end nothing happened. I really don't know what to do but at this rate the game is almost no playable.

Sounds like internet problems, that you are loosing connection with the server and it's rubber-banding you back to last time your game client talked to the server.

hmm okay thank you