I've sent in reports and done everything support (who regardless how many people have this same issue) seems convinced it has to be a system issue on my end. I've even tried a clean reinstall of the game but the Mac 64 Download won't install at all now either. The download locks up at 35% and won't proceed any further. I know it isn't a connection issue on my end, because I'm not having problems doing anything else. All my other games not to mention streaming are working fine. I even did a speed test on my connection and that isn't the problem here. I'm about ready give up trying.