Since the Wintersday patch me and some other people in our discord are having this issue where we get kicked to character select screen every hour or hours.
The game stops reponding then this message pops:
Instantly followed by this message:
Here are other variants of same issue from people in discord:
Clicking the same character logging back to instantly get 2nd message:
So the game isn't loosing a connection to the game servers or anything related to firewall or modem or your internet connection.
The game literally kicks you to character select screen every hour like a anti-afk timer configured badly on the server even tho you're actively playing.
The fact that you get kicked to character select and can instantly log back to game clicking the same or otehr character is enough proof that it ain't a client but server or game network issue.
Just to avoid getting - restart your modem/pc check your connection or other similar posts here - we did all those and even more - those are not related.
(some of us had streams open and going ...others had internet music platforms like sportify and youtube open and they didn't had any connectivity issues when this issues happens every hour.)