Getting severe packet loss when routing to EU login servers. — Guild Wars 2 Forums

Getting severe packet loss when routing to EU login servers.

So when running PingPlotter on the IP 35.158.175.20, it comes up stating that ae-2-3202.ear2.Paris1.Level3.net ( 4.69.140.34 ) is coming up with an 86% packet loss.

It's been like this for almost a week now.

Constantly seeing these messages. The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com. (Code=42:0:9001:4467:101)

Even gets to the point where I see Network Error when trying to login to a character.

Comments

  • Well, you can ask your ISP to contact the Level Backbone provider they use; you can show them your PingPlotter results.
    Often, one just has to wait for the Backbones to clear up their issues.

    Good luck.