Was hoping to get my brother into GW2, but neither he nor I can make him a new account it seems. Anyone else have this issue?
Literally just says "There was an unspecified error. Please try again."
Where, exactly, are you trying to make a new account? Have you tried from different places?
If you continue to have issue, your brother can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' anonymously.