Black Lion cant find free item? — Guild Wars 2 Forums

Black Lion cant find free item?

Hi,

Apologies if this help request isn't suitable for here..

I'm a returning player after years away. My Black Lion Trading Company tab/icon says I have 1 free item available. However I can't find this anywhere when i open the tab?

I've tried to find it multiple times now and unable to see it anywhere. Can anyone help?

Many thanks,

Comments

  • MikeG.6389MikeG.6389 Member ✭✭✭

    Currently, there are no free items in the gem store - or, at least, I don't see any. There was one not long ago but it's not available anymore. The notification seems like a bug.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭
    edited February 22, 2020

    There is currently a free Outfit in the Gem Store (through the end of February). Try the 'Promotions' option, and then from the drop-down menu, 'Free items'.

    https://www.guildwars2.com/en/news/guild-wars-2-friend-ships-2020/

  • I have the same notification, but when I check the drop-down menu I only have:

    • New Items
    • Ending Soon
    • Discounts

    Is the outfit supposed to be the "Seize the Awkward" shirt?

  • Danikat.8537Danikat.8537 Member ✭✭✭✭

    @Inculpatus cedo.9234 said:
    There is currently a free Outfit in the Gem Store (through the end of February). Try the 'Promotions' option, and then from the drop-down menu, 'Free items'.

    https://www.guildwars2.com/en/news/guild-wars-2-friend-ships-2020/

    I got that, then the notification went away. It then came back after I downloaded yesterdays update. I think it's a bug, either related to that outfit but showing the icon to everyone or the icon has just come up for no reason at all.

    It's still a relatively new system, they only started using the new item and free item icons a few months ago, so it wouldn't surprise me if they haven't found all the things which can affect it yet.

    Danielle Aurorel - Desolation EU. Mini Collector.

    "Not dead which eternal lie, stranger eons death may die. Drain you of your sanity, face the thing that should not be"

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Danikat.8537 said:

    @Inculpatus cedo.9234 said:
    There is currently a free Outfit in the Gem Store (through the end of February). Try the 'Promotions' option, and then from the drop-down menu, 'Free items'.

    https://www.guildwars2.com/en/news/guild-wars-2-friend-ships-2020/

    I got that, then the notification went away. It then came back after I downloaded yesterdays update. I think it's a bug, either related to that outfit but showing the icon to everyone or the icon has just come up for no reason at all.

    It's still a relatively new system, they only started using the new item and free item icons a few months ago, so it wouldn't surprise me if they haven't found all the things which can affect it yet.

    Why update an old thread that has nothing to do with current 'bug' on the Black Lion icon?

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Dulyak.2574 said:
    I have the same notification, but when I check the drop-down menu I only have:

    • New Items
    • Ending Soon
    • Discounts

    Is the outfit supposed to be the "Seize the Awkward" shirt?

    That promotion ended long ago. The current 'bug' has been acknowledged by the ArenaNet Team.
    From the Carousel: https://en-forum.guildwars2.com/discussion/comment/1192690#Comment_1192690

  • I believe it's a Bonfire! You can get it through the Promotions Tab, it'll be 0 Gems :)

  • Danikat.8537Danikat.8537 Member ✭✭✭✭

    @Inculpatus cedo.9234 said:

    @Danikat.8537 said:

    @Inculpatus cedo.9234 said:
    There is currently a free Outfit in the Gem Store (through the end of February). Try the 'Promotions' option, and then from the drop-down menu, 'Free items'.

    https://www.guildwars2.com/en/news/guild-wars-2-friend-ships-2020/

    I got that, then the notification went away. It then came back after I downloaded yesterdays update. I think it's a bug, either related to that outfit but showing the icon to everyone or the icon has just come up for no reason at all.

    It's still a relatively new system, they only started using the new item and free item icons a few months ago, so it wouldn't surprise me if they haven't found all the things which can affect it yet.

    Why update an old thread that has nothing to do with current 'bug' on the Black Lion icon?

    I didn't realise it was an old thread. It was at the top of the page when I logged in, and there's been so many topics about the icon bug I didn't think to check the dates.

    Danielle Aurorel - Desolation EU. Mini Collector.

    "Not dead which eternal lie, stranger eons death may die. Drain you of your sanity, face the thing that should not be"