Some stat-selectable items did not get reset by the patch. - Page 3 — Guild Wars 2 Forums

Some stat-selectable items did not get reset by the patch.

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  • Virtuality.8351Virtuality.8351 Member ✭✭✭

    Are we expecting any follow-up on the issue this week? In my case the LS3 ascended trinkets and Wylenn's Manual of Style still have not been reset. Without further official notification, it is hard to decide if I should keep on waiting or go straight farming some more. Thank you!

  • Virtuality.8351Virtuality.8351 Member ✭✭✭

    @Combatter.5123 said:
    I'm saddened that "crafted" back items seems to include ascended ones made in the mystic forge, such as Mawdrey and the Tempered Spinal Blades - I have both items and neither have had their stats reset.

    If I made Mawdrey now, I would be able to choose from all available stat combos but, because I made it a while back, I am stuck with the stat combo I chose back then when I had a more limited choice.

    @Joey.4369 said:

    @Combatter.5123 said:
    I'm saddened that "crafted" back items seems to include ascended ones made in the mystic forge, such as Mawdrey and the Tempered Spinal Blades - I have both items and neither have had their stats reset.

    If I made Mawdrey now, I would be able to choose from all available stat combos but, because I made it a while back, I am stuck with the stat combo I chose back then when I had a more limited choice.

    My Mawdrey didn't get reset either, but earlier, @Kuulpb.5412 said his Mawdrey did get reset. So hopefully ours do too if they ever decide to fix this.

    Mines got reset successfully. So did my Mordrem Loop.

  • Sakaane.5973Sakaane.5973 Member ✭✭

    @Linken.6345 said:
    You do know you can easily stat swap the caladbolg right?

    On the character that completed the story missions, go and find Ridhais in your home instance. She will allow you to exchange your current ascended weapon for a different one for 1000  Unbound Magic.png Unbound Magic.

    https://wiki.guildwars2.com/wiki/Caladbolg_Orchida

    Yes, but that's not the point. Why should I have to spend the unbound magic when other people got the reset on the same item?

  • Sakaane.5973Sakaane.5973 Member ✭✭

    @Stephane Lo Presti.7258 said:
    The hotfix of attribute-selectable item’s reset was deployed last week and all items that should have been reset have been. I want to dispel a misunderstanding that all attribute-selectable item would have their selector reset: only the ones that were level 80 and that were affected by selector changes, minus a few categories that were listed in the blog post and my previous post, were eligible for a reset.

    This is not a helpful post. Your hotfix appears to have still missed the mark. Additionally, you haven't provided adequate information that explains the problems many people have posted about in this thread.

    For instance, my husband's Caladbolg was reset in the original deployment. Mine was not. Now, after this supposed hotfix, I still don't have a reset available to me. Other people don't have resets available to them on gear that reset for other toons they have or for other players. What gives?

  • BlueJin.4127BlueJin.4127 Member ✭✭✭
    edited June 18, 2019

    This has Anet quality written all over it. Perhaps Anet can explain why, when comparing two exact same items such as Ornate Guild Armors, the item with core stat doesn't get reset while the item with HoT stat does.

    This reset was a nice gesture, but poorly done. For me, it just forced me to re-select over a hundred items that I did not want reset and wasted a lot of time waiting to find out if I should just craft new gears, or wait for a proper fix for existing gears that didn't get reset.

    ^^

  • If there was a hotfix, then it was a failed its goal. Almost every backpiece and trinket I own is a stat-selectable LS3 item, or a non-selectable laurel trinket. Ignoring the latter category, none of the pieces I had that were missed by the initial reset, were fixed by the hotfix. This including Berserkers and Nomads, most prominently. I think at this point I have to just give up on these ever getting properly addressed and corrected.

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    @Stephane Lo Presti.7258 said:
    The hotfix of attribute-selectable item’s reset was deployed last week and all items that should have been reset have been. I want to dispel a misunderstanding that all attribute-selectable item would have their selector reset: only the ones that were level 80 and that were affected by selector changes, minus a few categories that were listed in the blog post and my previous post, were eligible for a reset.

    I can VEEEERY easily assure you it was not, one major example are Two items owned by two different player, but other than that the exact same item, One got reset one did not. Unless the Hotfix was "player specific", I can safely say that not ALL that were supposed to did.

  • zaery.6478zaery.6478 Member ✭✭

    10 days of no dev response. Guess it's not important enough to read the player responses and help us understand why things didn't get reset. I thought based on the rules that all Black Ice Earrings were supposed to reset, but since that didn't happen and Stephanie said that the hotfix was applied, I have no clue why they didn't.

  • @Stephane Lo Presti.7258

    Can we get some clarification here, ANet? It's been a while, and the note regarding the supposed application of the hotfix was not very helpful.

    Along those lines, I'm curious. Is there anyone who had an item that wasn't properly reset with the original patch that later got reset by this hotfix ? Can we confirm the hotfix even happened? I can tell you that nothing on my account was affected.

  • VDAC.2137VDAC.2137 Member ✭✭✭

    @jimbothirtytwo.1547 said:
    @Stephane Lo Presti.7258

    Can we get some clarification here, ANet? It's been a while, and the note regarding the supposed application of the hotfix was not very helpful.

    Along those lines, I'm curious. Is there anyone who had an item that wasn't properly reset with the original patch that later got reset by this hotfix ? Can we confirm the hotfix even happened? I can tell you that nothing on my account was affected.

    I don’t believe I had anything reset after the original date. The only thing I recall finding without stats after that was some low level item that I’d probably neglected to begin with.

    It would be nice if ANet explained how it actually worked or acknowledged that the reset and “hot fix” didn’t work as intended. I really can’t be upset that I wasn’t able to reset my LWS3 trinkets with Magi stats to Harrier, for instance, as I never expected such an option and instead am grateful that I can get these trinkets farming Bitterfrost and Bloodstone Fen! :) What does bother me is that what little response has been made seems like our messages have been ignored and instead it feels a bit insulting being told to read the exceptions: No, no where does it say why some of my black ice trinkets reset and others did not. :confused:

  • Virtuality.8351Virtuality.8351 Member ✭✭✭

    It has been almost 2 weeks since the false clarification given by @Stephane Lo Presti.7258. Could the developers at least let us know if the issue is under investigation? Or, is the case regarded closed?

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    @jimbothirtytwo.1547 said:
    @Stephane Lo Presti.7258

    Can we get some clarification here, ANet? It's been a while, and the note regarding the supposed application of the hotfix was not very helpful.

    Along those lines, I'm curious. Is there anyone who had an item that wasn't properly reset with the original patch that later got reset by this hotfix ? Can we confirm the hotfix even happened? I can tell you that nothing on my account was affected.

    Nothing after the initial patch, however I will state a few things that got reset were: An Exotic backpack in the IG collection on sandswept, Mawdrey(Ascended), Mordrem Loop, Caladbolg weapons. One Mist ring from fractals.

    These did not: Raid rings, the other mist ring from fractals, Black ice earring, mist accessory, SAB Weapon, Raid weapon drop.

  • @Kuulpb.5412 said:

    @jimbothirtytwo.1547 said:
    @Stephane Lo Presti.7258

    Can we get some clarification here, ANet? It's been a while, and the note regarding the supposed application of the hotfix was not very helpful.

    Along those lines, I'm curious. Is there anyone who had an item that wasn't properly reset with the original patch that later got reset by this hotfix ? Can we confirm the hotfix even happened? I can tell you that nothing on my account was affected.

    Nothing after the initial patch, however I will state a few things that got reset were: An Exotic backpack in the IG collection on sandswept, Mawdrey(Ascended), Mordrem Loop, Caladbolg weapons. One Mist ring from fractals.

    These did not: Raid rings, the other mist ring from fractals, Black ice earring, mist accessory, SAB Weapon, Raid weapon drop.

    Mawdrey and Caladbolg were supposed to get reset?

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭

    I think the easiest thing the team should have done is do a global reset on all items that have stats selectable rather than trying to cherry-pick through the thousands (?) of equipments

    should be easily identifiable along the line of "SELECT item_id, COUNT(item_id) AS stats_count FROM items_stats_link GROUP BY item_id , stats_count WHERE item_type IN ('armor', 'weapon', 'backpack', 'ring', 'accessory', 'trinket') AND stats_count > 1" ???
    havent touched sql for ages, but a competent DBA should be able to work out what it is meant to achieve

    another reset Anet, but do it properly to keep everyone happy?

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  • I have characters waiting in limbo with some of their items reset by the patch (which I changed to new stats), and other items that were never fixed (stuck with their old stats, mostly where I chose Berzerker's because the options were so limited). This has been frustrating.

    Going to clear up what's going on with this stuff?

  • Can we please get another update from ArenaNet to try to clarify the situation better? Like @Faux.4907, I now have characters in limbo while I wait for their gear to be reset as it apparently should have been.

  • Leablo.2651Leablo.2651 Member ✭✭✭
    edited June 29, 2019

    Another error to report: though the update was supposed to convert items to the new stat-selection rules, this did not happen with some older items dating back to the removal of MF stats. They did get reset, but can still only choose from a very small number of stats.

  • @Combatter.5123 said:
    while I wait for their gear to be reset

    Don't wait.
    It's not clear that ANet agrees that there's an issue that needs to be addressed.
    (Maybe they should; maybe not. The point I'm making is that I recommend moving on as best as one can, rather than waiting for a change that might not happen. There's all sorts of gear available in the game that has choosable stats via the new design, so there are plenty of work-arounds.)

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • VDAC.2137VDAC.2137 Member ✭✭✭

    @Illconceived Was Na.9781 said:

    @Combatter.5123 said:
    while I wait for their gear to be reset

    Don't wait.
    It's not clear that ANet agrees that there's an issue that needs to be addressed.
    (Maybe they should; maybe not. The point I'm making is that I recommend moving on as best as one can, rather than waiting for a change that might not happen. There's all sorts of gear available in the game that has choosable stats via the new design, so there are plenty of work-arounds.)

    Agreed! Based on what Anet has (and has not) said, I don’t think there will be further stat resets related to this. I would select stats on the items you have and work on getting new items with the stats you want in whatever way is easiest / most fun for you. Many of the LWS3 currencies are easy to farm and I find it pleasant to glide around Bloodstone Fen for extra Unbound Magic. :) The only thing I might hold off on doing is salvaging stat-selectable items.

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    @Crystal Black.8190 said:

    @Kuulpb.5412 said:

    @jimbothirtytwo.1547 said:
    @Stephane Lo Presti.7258

    Can we get some clarification here, ANet? It's been a while, and the note regarding the supposed application of the hotfix was not very helpful.

    Along those lines, I'm curious. Is there anyone who had an item that wasn't properly reset with the original patch that later got reset by this hotfix ? Can we confirm the hotfix even happened? I can tell you that nothing on my account was affected.

    Nothing after the initial patch, however I will state a few things that got reset were: An Exotic backpack in the IG collection on sandswept, Mawdrey(Ascended), Mordrem Loop, Caladbolg weapons. One Mist ring from fractals.

    These did not: Raid rings, the other mist ring from fractals, Black ice earring, mist accessory, SAB Weapon, Raid weapon drop.

    Mawdrey and Caladbolg were supposed to get reset?

    So were living season trinkets like black ice earring. but mine was not.

  • Bugs in the game should be fixed. If they mean that some players have an advantage over others, I would expect fixes would be considered a priority.

  • Are we to assume that this bug will not be fixed? It'd be nice to get some closure either way with a post from ArenaNet

  • Virtuality.8351Virtuality.8351 Member ✭✭✭
    edited July 22, 2019

    Or maybe receiving massive individual support tickets is preferred.

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    I sent in a ticket, This is the response:

    Thank you for reaching back out to us.

    Unfortunately we here at customer support won't have an update to this type of situation. In this particular situation you'll want to do is keep an eye on the patch notes as they will be able to provide you with an update on when the issue is being patched.

    Please let us know if you have any questions in the meantime!
    Regards,

    So it's a pity that Not even support know when the patch will happen ( if ever), I just hope they fix it.

  • Linken.6345Linken.6345 Member ✭✭✭✭

    Dident they already patch it months ago?

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    @Linken.6345 said:
    Dident they already patch it months ago?

    No that's the problem, they did A patch, not all were effected, and claim to have done a second patch however from what I gather nothing happened on the 2nd patch, so it didn't even happen, or if it did nothing even changed.

  • Linken.6345Linken.6345 Member ✭✭✭✭

    @Kuulpb.5412 said:

    @Linken.6345 said:
    Dident they already patch it months ago?

    No that's the problem, they did A patch, not all were effected, and claim to have done a second patch however from what I gather nothing happened on the 2nd patch, so it didn't even happen, or if it did nothing even changed.

    And if they considered that the patches have done what they inteded there is nothing more to be gained from keeping to nag about it here right?

  • @Linken.6345 said:
    if they considered that the patches have done what they inteded

    They did say that the patches did what they intended.


    I can only speak for myself:

    • I didn't expect any of my gear to get reset until they mentioned the change.
    • I'm perfectly satisfied that most of the relevant gear was properly affected.
    • I find it interesting that some gear remained the same (when it should have changed) and some gear was reset (when it clearly didn't meet the criteria).
    • it's far, far easier for me to get new pieces than to wait for ANet to agree that there's an issue that needs adjusting.

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    @Linken.6345 said:

    @Kuulpb.5412 said:

    @Linken.6345 said:
    Dident they already patch it months ago?

    No that's the problem, they did A patch, not all were effected, and claim to have done a second patch however from what I gather nothing happened on the 2nd patch, so it didn't even happen, or if it did nothing even changed.

    And if they considered that the patches have done what they inteded there is nothing more to be gained from keeping to nag about it here right?

    The issue is that many items that should have been reset, such as HoT LS3 map rings/trinkets didn’t reset for some people, myself included, while it did for others, meaning the patch didn’t work as intended, however we have no information on the parameters.

  • @Kuulpb.5412 said:
    The issue is that many items that should have been reset, such as HoT LS3 map rings/trinkets didn’t reset for some people, myself included, while it did for others, meaning the patch didn’t work as intended, however we have no information on the parameters.

    You're no worse off than before any of us read the announcement. (Unless you wait for ANet to agree that there's an issue that needs their attention -- and so far, they don't.)


    Here's another wrinkle to throw at it: let's say ANet did agree that too many items got missed. Now they decide to write a script to fix it. How do they know which items were converted and reselected and which are stuck in their pre-announcement state? Should they convert everything again? Won't that annoy at least as many people as would be pleased about it?

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • Perhaps admitting they made a mistake and apologising would be a step in the right direction.

  • Kuulpb.5412Kuulpb.5412 Member ✭✭✭

    Now that "Customize" is added, can we maybe get a fix for this finally?

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