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Guild Bank Depositing


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@"Bloodstealer.5978" said:Rubi posted another "we have disabled Guild Deposits" post about 25mins ago.... only like 12hrs late, stellar!

Rubi works during Pacific time and she posted before 8 am her time (according to your post) (more like 8 hours after the first report in this thread). While the person responsible for disabling the guild bank might have been able to do so at 12:30 in the morning ANet time, the people responsible for official public announcements (e.g. Rubi) don't usually do so, unless it's all-hands-on-deck. G-banks being unavailable is important, sure; I don't see how it's urgent enough to wake everyone up.

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@Illconceived Was Na.9781 said:

@"Bloodstealer.5978" said:Rubi posted another "we have disabled Guild Deposits" post about 25mins ago.... only like 12hrs late, stellar!

Rubi works during Pacific time and she posted before 8 am her time (according to your post) (more like 8 hours after the first report in this thread). While the person responsible for disabling the guild bank might have been able to do so at 12:30 in the morning ANet time, the people responsible for official public announcements (e.g. Rubi) don't usually do so, unless it's all-hands-on-deck. G-banks being unavailable is important, sure; I don't see how it's urgent enough to wake everyone up.

Sorry that does not wash.. if ANET are responsible for disabling a feature of the game (important feature as it is) then they should also be mindful of making the playerbase aware of such intentional disabling.. the game is 24hr global, ANET were there disabling the function, it does not take only Rubi to post an announcement almost 12 hrs after the first report from players went to the forums that it was not functioning, that is simply poor handling of the situation.

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@Inculpatus cedo.9234 said:Not everyone can post in News and Announcements. You must have a special account.And, would the playerbase believe it if 'Joe Blow' posted on the forums that something had been disabled? Likely, just a different set of complaints about not being perfect.

Hmmm... any official post by ANET to advise a feature has had to be disabled would be taken as fact, why wouldn't it - to say otherwise would be silly at best.Yes of course not everyone would have or should have access to certain forum segments, but when your undertaking the removal of important services within the game it is absolutely expected that someone be granted or have access to the forum to advise its customers that such and such has to be disabled until further notice. To not at least push an in game warning or a forum post is imo just bad form.

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@Inculpatus cedo.9234 said:Not all Devs have 'splash' accounts. So, should they post without one, they would be considered 'Joe Blow'.

Only Moderators can access sections such as 'News and Announcements'.

It's not that big a deal; a few hours in which we couldn't deposit, and didn't know why, just like last time. Relax.

Hmm a few hours..They don't need splash accounts and I would hazard a guess all those in positions of responsibility have the ability to post under ANET creds.. no info on the actual reason for the disabling was required, just some form of official notification, which ANET finally decided to do thro Rubi, 12hrs too late.As for relaxing, yep it's no big deal, for me at least, but that does not mean they handled it very well.

Strangely enough it is now back up and working after the login outage this morning.. coincidence?

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