GW2 client crashes on app launch

[Xonzobad.6530]

Hi everyone, good day!

I am having problems with my gw2 app, it keeps on crashing when launched. I could do a clean reinstall but my internet bandwidth would take me a week or so.Sorry I don't know much about debugging and stuff. My windows computer recently updated to 1903 version and it might be whats causing this, should I revert to the previous version or is there something else wrong with my comp? Thank you.

Any help would be appreciated.

Here is the error code:

--> Crash <--Assertion: m_system != NULLFile: ......\Engine\ArenaWeb\CoherentUi\AwCohContext.cpp(90)App: Gw2-64.exePid: 9748BaseAddr: 00007FF62C6D0000ProgramId: 101Build: 98656When: 2019-08-18T04:22:43Z 2019-08-18T12:22:43+08:00Uptime: 0 days 0:00:04Flags: 0

--> System <--Name: 0afb41feIpAddr: 192.168.1.32Processors: 4 [AuthenticAMD:15:0:1]OSVersion: Windows 10.0 (64 bit)

--> System Memory <--Physical: 2767MB/ 8139MB 33%Paged: 1209MB/10059MB 12%Virtual: 134213193MB/134217727MB 3%Load: 65%CommitTotal: 8849MBCommitLimit: 10059MBCommitPeak: 8974MBSystemCache: 2723MBHandleCount: 62597ProcessCount: 161ThreadCount: 1752

--> Process Memory <--Private: 99MBWorkingSet: 103MBPeakWorkingSet: 210MBPageFaults: 337698

--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]
Root 75.05 6736
Uncategorized 40.56 4882
Programmer Data 28.05 1099
I/O 27.52 478
Archive 26.19 38
Collide 6.45 755
Collide Havok 6.45 755
File Service 1.24 12
Collections 0.27 477
Networking 0.11 14
Dictionary 0.09 42
Asset Service 0.08 423
Event 0.07 3
BTree 0.06 18
Game 0.05 55
Engine 0.02 12
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
CharClient 0.00 5
UI 0.00 23
Services 0.00 8
File Core 0.00 2
Text 0.00 1

--> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]
Uncategorized 40.56 4882
Archive 26.19 38
Collide Havok 6.45 755
File Service 1.24 12
Collections 0.11 416
Networking 0.11 9
Dictionary 0.09 42
Asset Service 0.08 423
Event 0.07 3
BTree 0.06 18
Game 0.02 45
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
Engine 0.01 6
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
Text 0.00 1
Web Browser 0.00 9
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2
String 0.00 9

--> DllList <--Z:\Guild Wars 2\Gw2-64.exeC:\WINDOWS\SYSTEM32\ntdll.dllC:\WINDOWS\System32\KERNEL32.DLLC:\WINDOWS\System32\KERNELBASE.dllC:\WINDOWS\System32\USER32.dllC:\WINDOWS\System32\win32u.dllC:\WINDOWS\System32\GDI32.dllC:\WINDOWS\System32\gdi32full.dllC:\WINDOWS\System32\msvcp_win.dllC:\WINDOWS\System32\ucrtbase.dllC:\WINDOWS\System32\ADVAPI32.dllC:\WINDOWS\System32\msvcrt.dllC:\WINDOWS\System32\sechost.dllC:\WINDOWS\System32\RPCRT4.dllC:\WINDOWS\System32\WS2_32.dllC:\WINDOWS\System32\WINTRUST.dllC:\WINDOWS\System32\MSASN1.dllC:\WINDOWS\System32\CRYPT32.dllC:\WINDOWS\System32\PSAPI.DLLC:\WINDOWS\System32\ole32.dllC:\WINDOWS\System32\combase.dllC:\WINDOWS\System32\bcryptPrimitives.dllC:\WINDOWS\System32\OLEAUT32.dllC:\WINDOWS\System32\SHELL32.dllC:\WINDOWS\System32\cfgmgr32.dllC:\WINDOWS\System32\shcore.dllC:\WINDOWS\System32\windows.storage.dllC:\WINDOWS\System32\profapi.dllC:\WINDOWS\System32\powrprof.dllC:\WINDOWS\System32\UMPDC.dllC:\WINDOWS\System32\shlwapi.dllC:\WINDOWS\System32\kernel.appcore.dllC:\WINDOWS\System32\cryptsp.dllC:\WINDOWS\SYSTEM32\VERSION.dllC:\WINDOWS\SYSTEM32\WTSAPI32.dllC:\WINDOWS\SYSTEM32\WINMM.dllC:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.295_none_17ae9fa26da28c60\gdiplus.dllC:\WINDOWS\SYSTEM32\MSACM32.dllC:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.295_none_2a2c1a464665cf9f\COMCTL32.dllC:\WINDOWS\SYSTEM32\USP10.dllC:\WINDOWS\SYSTEM32\MSIMG32.dllC:\WINDOWS\SYSTEM32\Secur32.dllC:\WINDOWS\SYSTEM32\winmmbase.dllC:\WINDOWS\SYSTEM32\CRYPTBASE.DLLC:\WINDOWS\SYSTEM32\SSPICLI.DLLC:\WINDOWS\System32\IMM32.DLLC:\WINDOWS\SYSTEM32\dbghelp.dllC:\WINDOWS\System32\bcrypt.dllC:\WINDOWS\SYSTEM32\dxcore.dllC:\WINDOWS\system32\uxtheme.dllC:\WINDOWS\System32\imagehlp.dllC:\WINDOWS\system32\rsaenh.dllC:\WINDOWS\system32\nvspcap64.dllC:\WINDOWS\SYSTEM32\ntmarta.dllC:\WINDOWS\SYSTEM32\gpapi.dllC:\WINDOWS\SYSTEM32\cryptnet.dllC:\WINDOWS\System32\clbcatq.dllC:\WINDOWS\System32\MSCTF.dllC:\WINDOWS\system32\napinsp.dllC:\WINDOWS\system32\pnrpnsp.dllC:\WINDOWS\System32\mswsock.dllC:\WINDOWS\SYSTEM32\DNSAPI.dllC:\WINDOWS\System32\NSI.dllC:\WINDOWS\SYSTEM32\IPHLPAPI.DLLC:\WINDOWS\System32\winrnr.dllC:\WINDOWS\system32\NLAapi.dllC:\WINDOWS\system32\wshbth.dllC:\WINDOWS\System32\fwpuclnt.dllC:\Windows\System32\rasadhlp.dllC:\WINDOWS\System32\TextInputFramework.dllC:\WINDOWS\System32\CoreUIComponents.dllC:\WINDOWS\System32\CoreMessaging.dllC:\WINDOWS\SYSTEM32\wintypes.dllC:\WINDOWS\SYSTEM32\WindowsCodecs.dllC:\WINDOWS\system32\explorerframe.dllZ:\Guild Wars 2\bin64\CoherentUI64.dllC:\WINDOWS\SYSTEM32\d3d9.dllC:\WINDOWS\SYSTEM32\dwmapi.dllC:\WINDOWS\SYSTEM32\WINNSI.DLL

--> Game Context <--MapId: 0Flags: 0x241ElapsedTime: 00:00:02

--> World State <--

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.18362.1 (64/32-bit compatible)]

--> ClientContextThreadProc Thread 0x269c <--

--> Trace <--Pc Rt : Args00007ff62c89c69c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62d361a52 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62cced57d 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ccebac7 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62cc119eb 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62cc104f2 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62c87a527 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca6bade 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca69d8e 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca69a09 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca6b09f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca6940c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62c893351 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff62ca223d9 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ffd0a857bd4 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ffd0b14ce71 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--rax=0000000000000001 rbx=00007ff62de9a3c0 rcx=000000d30cefe220rdx=00007ff62de9a3c0 rsi=000000000000005a rdi=00007ff62de9a470rip=00007ff62c89c63d rsp=000000d30cefe1c0 rbp=000000d30cefe820r8=000000000000005a r9=0000000000000001 r10=0000000000008000r11=000000d30cefe5b0 r12=0000000000000002 r13=0000000000000000r14=000000d30cefeed0 r15=0000000000000000cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF62DE9A3A0 00007ff62d3628c0 00007ff62d361ca4 00007ff62d362d30 00007ff62d362070rbx +0 00007FF62DE9A3C0 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435crbx+32 00007FF62DE9A3E0 6f4377415c695574 747865746e6f4368 000000007070632e 662e736d61726170rcx-32 000000D30CEFE200 00007ff62c89c63d 000000d30cefe1c0 000000d30cefe820 0000000000000001rcx +0 000000D30CEFE220 0000000000000005 000002c305000005 000002c39a7902e8 00007ffd0b1265e3rcx+32 000000D30CEFE240 000002c39a7902e8 00007ffc00000003 00009fa00010000f 0053002b002b0033rdx-32 00007FF62DE9A3A0 00007ff62d3628c0 00007ff62d361ca4 00007ff62d362d30 00007ff62d362070rdx +0 00007FF62DE9A3C0 2e2e5c2e2e5c2e2e 5c656e69676e455c 626557616e657241 6e657265686f435crdx+32 00007FF62DE9A3E0 6f4377415c695574 747865746e6f4368 000000007070632e 662e736d61726170

--> Code <--00007ff62c89c61d 488bf941 8bf0488d 0d36bbca 01488bda H..A..H..6...H.. 00007ff62c89c62d e8be77fe ff488d4c 2460ff15 fbfc3a01 ..w..H.L$....:. 00007ff62c89c63d 488b8424 58010000 4c8d0594 833c0148 H..$X...L....<.H00007ff62c89c64d 89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D 00007ff62c89c65d 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$.00007ff6`2c89c66d 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D

--> Stack <--000000d30cefe1c0 000002c39ad35420 00007ffc0f00010e 000002c3a15c13d0 000000000f00010e T................\............. 000000d30cefe1e0 000000d30cefe200 000000d30cefe220 0000000000000000 000002c39a790150 ........ ...............P.y.....000000d30cefe200 00007ff62c89c63d 000000d30cefe1c0 000000d30cefe820 0000000000000001 =..,............ ............... 000000d30cefe220 0000000000000005 000002c305000005 000002c39a7902e8 00007ffd0b1265e3 ..................y......e......000000d30cefe240 000002c39a7902e8 00007ffc00000003 00009fa00010000f 0053002b002b0033 ..y.....................3.+.+.S. 000000d30cefe260 00000202002b002b 000002c39a790cf0 0000000000000080 00007ffd0b121d71 +.+.......y.............q.......000000d30cefe280 000002c39a790000 000002c39a790000 000002c39a790ce0 0000000000000001 ..y.......y.......y............. 000000d30cefe2a0 000000d30cefe220 00007ff62de9a3c0 00007ff62de9a3c0 000000d30cefe1c0 ..........-.......-............000000d30cefe2c0 000000d30cefe820 000000000000005a 00007ff62de9a470 000000000000005a .......Z.......p..-....Z....... 000000d30cefe2e0 0000000000000001 0000000000008000 000000d30cefe5b0 0000000000000002 ................................000000d30cefe300 0000000000000000 000000d30cefeed0 0000000000000000 00007ff62c89c63d ........................=..,.... 000000d30cefe320 000000000000027f 000002c3a15c13c0 0000000000000400 0002ffff00009fa0 ...............................000000d30cefe340 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000d30cefe360 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe380 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000d30cefe3a0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe3c0 0067006900730020 007500740061006e 0065007200750074 000000340020003a .s.i.g.n.a.t.u.t.u.r.e.:. .4... 000000d30cefe3e0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe400 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000d30cefe420 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe440 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000d30cefe460 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe480 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000d30cefe4a0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000d30cefe4c0 000002c39af9e860 00007ffd0b1207cd 000000d30cefe7a0 0000000000000000...............................000000d30cefe4e0 0000000000000000 0000000000000410 000002c39af9e860 00007ff62c8910be ..........................,....000000d30cefe500 000002c39add0e10 0000005f00000410 fffffffffffffffe 000002c39ad33bf0 ............_............;...... 000000d30cefe520 0000000000000000 00007ffd0b1207cd 0000000000001894 00007ff62de9a0e0 ...........................-....000000d30cefe540 000002c3a15c13c0 00007ffd0b11fba1 0000000000000000 000000d30cefeed0 ..\............................. 000000d30cefe560 000002c39ad60610 0000004b2de9a0e0 000002c39ad35410 000002c39aea6de0 ...........-K....T.......m......000000d30cefe580 000002c39ad35420 000002c398b30000 000000d30cefe7a0 0000000000000000 T.............................. 000000d30cefe5a0 0000000000000000 000002c3aab7d908 0000000000000000 000000d30cefeed0 ................................

--> Error Logs <--Coherent Error: Encountered an error while verifying digital signature: 4

[Inculpatus cedo.9234]

Some players are having issue with the latest Win10 update, and/or with RivaTuner.Once the update/RivaTuna is uninstalled, the issue disappears.

[Xonzobad.6530]

@Inculpatus cedo.9234 said:Some players are having issue with the latest Win10 update, and/or with RivaTuner.Once the update/RivaTuna is uninstalled, the issue disappears.

hey bro thanks for the reply, I don't have rivatuner installed in my system. It could be something with the latest windows update. I'm gonna try reverting my windows to its previous version

*** edit: I reverted to the previous version of windows and it worked!!!!!though I really wanted the updated version of windows to work with my client.

thank you again