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Unable to Buy Gems in game or Redeem Prepaid Gem Cards


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Two Tickets open 7462227 and 7462742, I managed to make 1 purchase of gems, could not make a 2nd, tried different options, and different credit cards. I even took the trip to Walmart to purchase physical cards, I tried to redeem one of the 3 in game and it would not redeem. Please fix this. Even godawful mobile games are still able to take money without issues.

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