Titles earned in GW1 removed, not just GWAMM — Guild Wars 2 Forums

Titles earned in GW1 removed, not just GWAMM

Evon Skyfyre.9673Evon Skyfyre.9673 Member ✭✭✭
edited October 29, 2019 in Account & Technical Support

This update is a real cluster. I don't envy the devs today. Along with whatever titles it deemed wrong, it took those I have had since launch like "Ascended" etc.

The Armor and weapons earned in GW1 are gone from my HOM also.

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Comments

  • TheQuickFox.3826TheQuickFox.3826 Member ✭✭✭✭

    ArenaNet should really scrap this golem.

    You can usually solve this issue by leaving GW2, Logging into GW1, Visit the HoM, Logging out of GW1 and logging back to GW2.

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  • Ashantara.8731Ashantara.8731 Member ✭✭✭✭

    There seems to be a connection issue at the moment. I can't even log in right now. It says my code was invalid. :s

    Probably due to the aforementioned disconnect issue. They must be currently working on solving it.

  • Evon Skyfyre.9673Evon Skyfyre.9673 Member ✭✭✭
    edited October 29, 2019

    This is usually when I go play something else for a few weeks and let the dust settle. Then come back, I've forgotten how things work and I don't recognize nerfs etc. But this new system, leaving and coming back will not fix anything I still need to learn it.

  • RoseofGilead.8907RoseofGilead.8907 Member ✭✭✭✭

    TheQuickFox means log out of GW2, not quit the game. Relogging GW2 usually fixes it just fine. Sometimes you do have to take the extra steps of logging into GW1,, as well, but it's usually not necessary.

    Oh look. I have a signature now.

  • @TheQuickFox.3826 said:
    ArenaNet should really scrap this golem.

    You can usually solve this issue by leaving GW2, Logging into GW1, Visit the HoM, Logging out of GW1 and logging back to GW2.

    login info from GW1 is long gone. I'll just do without if they do not fix it.

  • I wish I could get the devs in a room and ask them one question. Why do you release large updates, etc, during an already busy time (Halloween)? The only thing I can fathom is they want the new update or w/e hammered on and see if it works under pressue? As a Dev myself (not gaming) I just really wonder. Like many gigs I have done flat out refuse to allow major updates on a Friday, they want those involved there to help answer questions and jump on bugs that come up. But that is neither here nor there. Thanks for suggestions.

  • This behavior is probably due to some of the connection issues we've had since the build went live. If this is still happening to you, the Customer Support Team shared a tip to try to fix the Hall Of Monument disconnects when they happens: close your Guild Wars 2 client, logging into Guild Wars (GW1), then go and talk to Kimmes the Historian, and finally log into Guild Wars 2 again. You may have to talk to Kimmes the Historian (the ghost version).


    Stéphane Lo Presti
    Content Marketing Manager

  • @Evon Skyfyre.9673 said:
    login info from GW1 is long gone. I'll just do without if they do not fix it.

    After linking your accounts (which you'll have done in case of HoM rewards), your GW1 account uses the same login details (email & password) as the GW2 account. The only additional information you need is afaik a character name - though support should be able to help if you can't remember that.

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭

    This has been happening since Day 1 of GW2, I'm a bit curious, why not use a staging database to cache this data?

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  • Thankfully it seems ok. Logging into GW1 would require my reinstalling it. Tks all for the suggestions.

  • @Evon Skyfyre.9673 said:
    Thankfully it seems ok. Logging into GW1 would require my reinstalling it. Tks all for the suggestions.

    The logging into GW1 just speeds the fix up, the bug will fix itself usually after a few hours, whats sad is, this bug has been around since launch, and its still not perma fixed, which is kind of shocking, when you think that the response was, go and log into the game we haven't looked at for 7 years to fix the bug with your current game, surely a dev should beable to do a perma fix for this problem by now.

    Don't say what you mean, it will get you in trouble.

  • Yeah i lost all my gw1 stuff after the update. I got the same mail as OP.

  • okay so i just did what the dev said up there. I went to gw1 went to the historian and went back to gw2 and went to the ghost historian using the hall of monuments portal device and it fixed my problem. now i can broadcast that i am a real gw1 player and i am actually better than gw2 only players

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