Spittfyre.9401 Posted October 31, 2019 Share Posted October 31, 2019 Unable to load into the HoT story arc "Roots of Terror". Get loading screen for about 2 mins, game crashes, zones character back at entrance of the Tangle Depths map when I log back in. Not able to progress the story line.Thank you Link to comment Share on other sites More sharing options...
Ithlia.1830 Posted October 31, 2019 Author Share Posted October 31, 2019 I'm trying to do Seek Logan's Aid and enter the instance in Divinity's Reach. First two attempts left me in an endless loading screen. Third attempt I got an error message..InstanceCreate Failed Error =1036; Product = 9; Module = 18; Line = 614Now the instance is not activating at all. Link to comment Share on other sites More sharing options...
Kruhljak.2705 Posted October 31, 2019 Share Posted October 31, 2019 Can't enter instances via the various portals in Rata Sum. First time got a dead load screen. Restarted, next time got an "InstanceCreate failed" red-text error in the chat box. Since then, the option to enter the insance doesn't do anything at all.Several other similar kinds of weirdities reported from guildies.The ghosts are definitely mucking around in the machine on the right day. :anguished: Link to comment Share on other sites More sharing options...
ArenaNet Staff Stephane Lo Presti.7258 Posted October 31, 2019 ArenaNet Staff Share Posted October 31, 2019 During the past few days, our engineers have been working on the Guild Wars 2 servers to address some of the challenges that Tuesday’s release brought to light. This engineering work may impact players’ experience and cause a variety of connection-related issues. This includes being unable to connect to the game, being disconnected from the game, or not being able to connect to in-game instances. If this happens to you, we suggest that you wait a bit and try again. You may also want to try restarting your game client. We apologize for the disruptions while we try to restore a stable in-game experience for all. Link to comment Share on other sites More sharing options...
Spittfyre.9401 Posted October 31, 2019 Share Posted October 31, 2019 Thanks for the response - we were able to get in after a few minutes. Link to comment Share on other sites More sharing options...
Mukluk.9082 Posted November 1, 2019 Share Posted November 1, 2019 Thank you for the update! Link to comment Share on other sites More sharing options...
Adzekul.3104 Posted November 1, 2019 Share Posted November 1, 2019 Thank you for the time and effort that people have put in to addressing the connection-related issues. I can see a noticeable improvement in both EU and NA servers (I live in EU and play on both) in the last day or so. Tuesday and Wednesday were bad enough that I just did my dailies and little else, sadly. But today I can even do NA-WvW from the EU without mega lag spikes and high pings.:-) Link to comment Share on other sites More sharing options...
keenedge.9675 Posted November 1, 2019 Share Posted November 1, 2019 A timely admission like this would've been better if it was a few days ago. I figured the DCs were from engineers forcing server resets.Please don't be shy about announcing real-world game trouble. It helps just to know you are having struggles. Link to comment Share on other sites More sharing options...
Dumat.1479 Posted November 1, 2019 Share Posted November 1, 2019 After the last update I am getting Network Error again almost everywhere. :'( Link to comment Share on other sites More sharing options...
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