Kingme.7601 Posted November 10, 2019 Share Posted November 10, 2019 I walked though the email steps provided and rechecked other emails just in case. I couldn't put a ticket in because I don't have my original code from years ago so, I'm hoping the forum will work! This is a mess because I clicked on "View Invoice" after the purchase and it popped up a "server error" message so, I'm in a bind. I can always provide a bank statement to a staff member if needed to confirm the purchase. Link to comment Share on other sites More sharing options...
Kingme.7601 Posted November 10, 2019 Author Share Posted November 10, 2019 Nevermind this has been resolved. Email took 3 hours BUT I got it :D Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 10, 2019 Share Posted November 10, 2019 For future reference: You don't need a Serial Code to contact the CS Team. The web-form states to skip questions you don't have information for on hand. (And, the forum would not have sufficed.)Glad to see your issue was resolved. Link to comment Share on other sites More sharing options...
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