Tiilimon.6094 Posted December 26, 2019 Share Posted December 26, 2019 Heh, I just spanked some fracs and PVPs when the instruments didn't work in that one patch, just wait it out.This is probably one of the few companies that actually cares about us a lil bit :3 Link to comment Share on other sites More sharing options...
Leonidrex.5649 Posted December 26, 2019 Share Posted December 26, 2019 @Tiilimon.6094 said:Heh, I just spanked some fracs and PVPs when the instruments didn't work in that one patch, just wait it out.This is probably one of the few companies that actually cares about us a lil bit :3you ever played Path of Exile mate? Link to comment Share on other sites More sharing options...
Unholey.3264 Posted December 27, 2019 Share Posted December 27, 2019 Just won a daily AT and didn't get any rewards. No QP or gold. Others on my team did. Guess this isn't fixed yet? inb4 people don't get anything for the mAT Link to comment Share on other sites More sharing options...
Spike.3025 Posted December 28, 2019 Share Posted December 28, 2019 I just did the Monthly Automated Tournament, and I got no reward at all. I made a special effort to be able to participate at this busy time of year. Please can you tell me if I will get any reward. Thank you. Link to comment Share on other sites More sharing options...
ragnarok.1572 Posted December 29, 2019 Share Posted December 29, 2019 I'm in a similar situation was the poster above. I participated in the Monthly tournament, and my team even won the first round (only to be crushed in the second). While the rest of my group were able to get their reward, I unfortunately did not. I submitted a support ticket, and they referred me to this thread, citing it as a "known issue". Is there any way for me to be able to get my rewards? Since I think we placed in the 9th-16th range, it's a pretty substantial thing to miss out on (10 mystic coins, 50 gold, and the PvP reward track potion). Link to comment Share on other sites More sharing options...
ragnarok.1572 Posted December 30, 2019 Share Posted December 30, 2019 I had the relevant rewards sent to me a few hours ago - thanks to Narusmith for getting it taken care of! Link to comment Share on other sites More sharing options...
RobMonty.3719 Posted December 30, 2019 Share Posted December 30, 2019 Out about 70 gold so far since this deal and since new montly, gold and QP lost as well, bout 25 total... =( Gm leopordess just sent the link here, known issue. No reimbursements though. Link to comment Share on other sites More sharing options...
Ragnar Eternal.8907 Posted January 3, 2020 Share Posted January 3, 2020 I have had 3 AT's bug and not give rewards today. Link to comment Share on other sites More sharing options...
Spike.3025 Posted January 3, 2020 Share Posted January 3, 2020 The situation is worse now. Every day I am not getting Tournament rewards, and I have not had an answer as to if or when this will be fixed, and if I will get the rewards I am owed (approaching 200 gold right now). I don't understand how this situation is allowed to continue. Action needs to be taken right now in my opinion. I have kept playing because I really like to play, but I have to question now, because of the continuing bugs, no fix, and no communication, if it's still really worth it. Link to comment Share on other sites More sharing options...
Exalted Quality.8534 Posted January 4, 2020 Share Posted January 4, 2020 @"Spike.3025" said:The situation is worse now. Every day I am not getting Tournament rewards, and I have not had an answer as to if or when this will be fixed, and if I will get the rewards I am owed (approaching 200 gold right now). I don't understand how this situation is allowed to continue. Action needs to be taken right now in my opinion. I have kept playing because I really like to play, but I have to question now, because of the continuing bugs, no fix, and no communication, if it's still really worth it.They have communicated...They've claimed the issues are being "investigated" but failed to provide any specifics or ETA of fixYou will never be compensated for any rewards lost due to the constant garbage bugs bcuz AnetThere is a sweet new outfit in the gemstore :}Hopefully this helps. Link to comment Share on other sites More sharing options...
Sikieiki.7403 Posted January 6, 2020 Share Posted January 6, 2020 ΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞΞ Link to comment Share on other sites More sharing options...
Exalted Quality.8534 Posted January 7, 2020 Share Posted January 7, 2020 its okay tho. they are still i n v e s t i g a t i n g Link to comment Share on other sites More sharing options...
bravan.3876 Posted January 7, 2020 Share Posted January 7, 2020 @Ben Phongluangtham.1065 said:We're investigating.Can you check new seasons duration pls? Looks like it is only 7 weeks this time not 8 as usual. Is that on purpose? Link to comment Share on other sites More sharing options...
Exalted Quality.8534 Posted January 7, 2020 Share Posted January 7, 2020 @bravan.3876 said:@Ben Phongluangtham.1065 said:We're investigating.Can you check new seasons duration pls? Looks like it is only 7 weeks this time not 8 as usual. Is that on purpose?i t sc a l l e dam i n i s z nx d Link to comment Share on other sites More sharing options...
ArenaNet Staff Ben Phongluangtham.1065 Posted January 8, 2020 ArenaNet Staff Share Posted January 8, 2020 @bravan.3876 said:@"Ben Phongluangtham.1065" said:We're investigating.Can you check new seasons duration pls? Looks like it is only 7 weeks this time not 8 as usual. Is that on purpose?This is intentional. And no, it's not what we consider a "mini-season". ;)Additionally, the issue with AT's inconsistently giving their rewards should be resolved for the moment. Link to comment Share on other sites More sharing options...
bravan.3876 Posted January 9, 2020 Share Posted January 9, 2020 @Ben Phongluangtham.1065 said:@bravan.3876 said:@Ben Phongluangtham.1065 said:We're investigating.Can you check new seasons duration pls? Looks like it is only 7 weeks this time not 8 as usual. Is that on purpose?This is intentional. And no, it's not what we consider a "mini-season". ;)Additionally, the issue with AT's inconsistently giving their rewards should be resolved for the moment.Ty for the answer! :+1: I guess that also means we only need 105 games instead 120 to stay on lb in the end? Link to comment Share on other sites More sharing options...
Spike.3025 Posted January 31, 2020 Share Posted January 31, 2020 quote: Additionally, the issue with AT's inconsistently giving their rewards should be resolved for the moment.I still have a problem, I have STILL not received my Monthly reward, yet I heard someone else got theirs. Link to comment Share on other sites More sharing options...
Spike.3025 Posted February 29, 2020 Share Posted February 29, 2020 I wrote to support and I have a reply now, quote: "Thank you for contacting Guild Wars 2 Support.I regret to inform you that we will have to deny your request. Support does not have any insight into the automated tournaments, nor do we have influence on the outcomes or rewards of said tournaments. I can understand your frustration, but this is simply not an issue that Support has the ability to assist with.Please do let us know if there's something else that we can help you with, and we will be happy to do so to the best of our ability.Regards,"I played your game, I want my rewards (25 gold plus 5 mystic coins plus a large potion of pvp reward), how am I supposed to get my reward? Grimjack got his reward for the exact same tournament, why am i not entitled to mine? Link to comment Share on other sites More sharing options...
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