PeerlessArch.6547 Posted March 13, 2020 Share Posted March 13, 2020 I go to support to click open ticket -- it asks me to log in to account -- I log into account then go to select submit ticket and then asks me to log into account again?Any thoughts how to break the cycle? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 13, 2020 Share Posted March 13, 2020 You can use the 'Anonymous' feature to submit a ticket. No log-in required. Link to comment Share on other sites More sharing options...
PeerlessArch.6547 Posted March 14, 2020 Author Share Posted March 14, 2020 Yes I know, but I fear that will put me father down the line. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 14, 2020 Share Posted March 14, 2020 Tickets are sent to the proper departments in the order received. It doesn't matter if it anonymous. The only way to receive help is through the CS Team. (You can mention the log-in issue in your ticket.) Link to comment Share on other sites More sharing options...
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