Bug in Darkrime Delves story instance — Guild Wars 2 Forums
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Bug in Darkrime Delves story instance

We found a late-breaking bug in the Darkrime Delves story instance that could block encounter progress. We're currently working on a fix and will have it to you as soon as we can.

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  • Zok.4956Zok.4956 Member ✭✭✭

    Is that the bug, that we can not start the Darkrime Delves story instance, because we get a
    InstanceCreate failed. Error=1036; Product=9, Module=18, Line=624
    error?

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  • YtseJam.9784YtseJam.9784 Member ✭✭✭

    ugh just got this, dunno what to do, stay, leave? any recommendations?

  • Cronos.6532Cronos.6532 Member ✭✭✭
    edited March 17, 2020

    @YtseJam.9784 said:
    ugh just got this, dunno what to do, stay, leave? any recommendations?

    Leave.

    @Randulf.7614 said:
    Hope we don't have to rerun the instance... I mean I enjoyed it, but it was long and I don't want to have to repeat it again just to progress

    You can access the instance again from Eye of the North, in front of Aurene.

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  • Randulf.7614Randulf.7614 Member ✭✭✭✭

    @Cronos.6532 said:

    @YtseJam.9784 said:
    ugh just got this, dunno what to do, stay, leave? any recommendations?


    Leave.

    @Randulf.7614 said:
    Hope we don't have to rerun the instance... I mean I enjoyed it, but it was long and I don't want to have to repeat it again just to progress

    You can access the instance again from Eye of the North, through Aurene.

    Ah thank you

    What sleep is here? What dreams there are in the unctuous coiling of the snakes mortal shuffling. weapon in my hand. My hand the arcing deathblow at the end of all things. The horror. The horror. I embrace it. . .

  • YtseJam.9784YtseJam.9784 Member ✭✭✭

    thanks, and it also gives the same error from there. so I'll just wait for the fix :)

  • We found a late-breaking bug that could put strain on the entire server when triggered in the Darkrime Delves story instance, so we are temporarily locking the instance while the fix makes its way to the live servers.

  • jinxykat.6519jinxykat.6519 Member ✭✭✭

    Thank you for the hard work, the strike mission was a blast! *crosses fingers this issue is fixed soon

    The beatings will continue until moral improves!!

  • hugo.4705hugo.4705 Member ✭✭✭✭

    confirm it's bugged:

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  • Zok.4956Zok.4956 Member ✭✭✭
    edited March 17, 2020

    @Fire Attunement.9835 said:
    We found a late-breaking bug that could put strain on the entire server when triggered in the Darkrime Delves story instance, so we are temporarily locking the instance while the fix makes its way to the live servers.

    Thanks for the info.

    It seems you disabled more than just the Darkrime Delves story instance, because, when I now try to enter my home instance in Divinity's Reach I also get "InstanceCreate failed. Error=1036; Product=9; Module=18; Line=624" and can not enter, or I get a complete disconnect and after login my character is then moved from Salma-entry to Plaza of Dwayna.

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  • arkin.1367arkin.1367 Member
    edited March 17, 2020

    Unable to relog into the game (bugged only with the character in the instance of the new map) : https://imgur.com/49BJStu

  • @Zok.4956 said:
    Is that the bug, that we can not start the Darkrime Delves story instance, because we get a
    InstanceCreate failed. Error=1036; Product=9, Module=18, Line=624
    error?

    I can't go to the home instance with the same mistake.

  • Randulf.7614Randulf.7614 Member ✭✭✭✭

    Strikes seem down too. I tried entering and it shut the client down

    What sleep is here? What dreams there are in the unctuous coiling of the snakes mortal shuffling. weapon in my hand. My hand the arcing deathblow at the end of all things. The horror. The horror. I embrace it. . .

  • @Fire Attunement.9835 said:
    We found a late-breaking bug in the Darkrime Delves story instance that could block encounter progress. We're currently working on a fix and will have it to you as soon as we can.

    Yeah, I'm getting a permission denied error while trying to enter the instance. Thank you guys for keeping us updated and letting us know! We're thankful to have you guys as devs because you're on top of it! Thank you!

  • i just had this happen to me after the battle with Almora with the hotfix installed

  • Yes, just disconnected me too.

  • i played the 1st instance two times and didn't get forged steel achievement checked.

  • Sneakr.3679Sneakr.3679 Member ✭✭

    I also just finished with Almorra and disconnected! that was a whole hour wasted.

  • AngelMouse.7345AngelMouse.7345 Member ✭✭
    edited March 18, 2020

    I've done the instance twice with Almorra after the hotfix and got disconnected both times at the end.

  • Nayaru.4716Nayaru.4716 Member ✭✭

    I don't get a disconnect after the fight with almorra I just get a big old client freeze - it doesn't even crash to desktop I have to force it, have left it for ten mins on one of the attempts.

    For you others who are d/cing or client freezing after Almorra fight, have you fully downloaded the game yet or are there still files left to install? Just curious if the fixed file is "yet to be downloaded" or something weird...

  • AngelMouse.7345AngelMouse.7345 Member ✭✭
    edited March 18, 2020

    @Nayaru.4716 said:
    I don't get a disconnect after the fight with almorra I just get a big old client freeze - it doesn't even crash to desktop I have to force it, have left it for ten mins on one of the attempts.

    For you others who are d/cing or client freezing after Almorra fight, have you fully downloaded the game yet or are there still files left to install? Just curious if the fixed file is "yet to be downloaded" or something weird...

    Nope, my game is fully downloaded. I get disconnected right at the end. I can even see the film icon over my character's head (the one you see over other players when they're viewing a cutscene) for a few seconds before it disconnects me and it doesn't count the instance as being finished.

  • Nayaru.4716Nayaru.4716 Member ✭✭

    Hmm ok well I won't make an effort to slog through finishing the download then. Thanks for responding =)

  • Sneakr.3679Sneakr.3679 Member ✭✭

    Yes I had fully installed the update before I even logged in to do the story.

  • Achraf Hidouri.8029Achraf Hidouri.8029 Member ✭✭
    edited March 18, 2020

    @Nayaru.4716 said:
    I don't get a disconnect after the fight with almorra I just get a big old client freeze - it doesn't even crash to desktop I have to force it, have left it for ten mins on one of the attempts.

    For you others who are d/cing or client freezing after Almorra fight, have you fully downloaded the game yet or are there still files left to install? Just curious if the fixed file is "yet to be downloaded" or something weird...

    yup, fully downloaded after crashed 1st time, crashed (normal program freeze) another time on 2nd time and worked on 3rd time lol.
    Crashes just before cutscene

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  • Cynder.2509Cynder.2509 Member ✭✭✭

    After it was fixed I was finally able to finish everything from the new release but now it seems that I can't finish the second mission on a different character without getting disconnected after the final battle. Tried to play through it on a different character 4 times now and I still get disconnected at the end. Guess the episode isn't fully fixed.

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  • Glass Hand.7306Glass Hand.7306 Member ✭✭✭

    After completing the story I did not get credit for story completion. I did not get a client freeze.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    I got disconnected at the end of Darkrime Delves (after the hot-fix). Quite aggravating. Hope another fix is in the works.

  • Hotfix not a fix. Tell us when it's ACTUALLY fixed, or install checkpoints in your story instances. Waste of time.

  • Leowyld.3742Leowyld.3742 Member
    edited March 18, 2020

    Same as some others here. Crashed after the post-Almorra cutscene. First time, it set me back at the beginning of the tank section - thought I'd have to do all of that again. Was rather upset. Fortunately exiting and re-entering put me back in Delves. Ran through it a second time, crashed in the same place. I do wish they'd find a better way to handle these instances, checkpoints or something that persist through logging/crashing, because this is far from the first time this type of thing has caused issues for me.

    Edit P.S.: And to be clear, this all happened to me today, a few hours ago.

  • TheLadyOfTheRings.9148TheLadyOfTheRings.9148 Member ✭✭✭
    edited March 18, 2020

    My game freezes as soon as Almorra dies. I need to force the computer to shut down 'cause I can't click or do anything.

  • Mine freezes on Almorra's death as well. Done it twice, same result.
    I hope you guys working on the fix are safe right now. Hopefully you're working from home.

  • Did it yesterday. Disconnected after the death scene. Did it today after a computer restart and the hotfixes, friend's instance. Same result. =( I really want to finish this instance.

  • Bug fix seemed to have helped today. I managed to get past the point that kept crashing

  • unfortunately the instance still hangs for me after the boss fight. Even after the hotfix

  • Worked like a charm after the hotfix last night.

  • Tried again today and it's still freezing :(

  • Windu The Forbidden One.6045Windu The Forbidden One.6045 Member ✭✭✭
    edited March 19, 2020

    Just got disconnected after the last cutscene, forcing me to do it all over again.
    Not going to bother though until this gets fixed.

    @Thomanson.4765 said:
    Hotfix not a fix. Tell us when it's ACTUALLY fixed, or install checkpoints in your story instances. Waste of time.

    This. The fact this game still doesn't have checkpoints is mindboggling and it's the main reason long story missions always stress me out, because at any moment you can suddenly loose an hour of progress.

  • Last attempt was this morning. Third attempt and STILL getting DC'd at the end of the Almorra fight. I'm with @Thomanson.4765 - either fix it or install checkpoints. Hours of time shot to hell.

  • @Therxran Acero.3740 said:
    Last attempt was this morning. Third attempt and STILL getting DC'd at the end of the Almorra fight. I'm with @Thomanson.4765 - either fix it or install checkpoints. Hours of time shot to hell.

    Third time here too.
    Absolutely maddening.
    On Wednesday, my husband and I did the story. Same internet, sitting next to each other, same party for the first half. Entered the story at the end of the mission and battled Almorra at the same time. I froze and crashed, he did not.
    Tried Thursday morning, freeze/crash end. Today, Same thing. :anguished:

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    I tried it again, and used the 'work-arounds' for disconnecting storylines. Minimized the cutscene when it started, then opened it back up and constantly spammed a skill.

    Worked for me, thank goodness.

  • I did it twice too and it froze each time

  • Minimized the cutscene too and opened back up and spammed a skill. That worked for me too.

  • No luck for me....I crash before I can minimize the screen.

  • cinnamonpink.7246cinnamonpink.7246 Member
    edited March 27, 2020

    I just played the Darkrime Delves scenario for the third time and still can't progress. It freezes with the cut scene reel icon above my head and then the Game Client fails. If this bug was fixed, then why am I still getting this error?

  • Still having this issue. Freeze and crash after Almorra cutscene. I've tried four times. This last time, the game had been completely reinstalled. I thought maybe that would help, somehow. It didn't. Exact same thing happened.

  • I tried today 3 times. When entering in the instance with Almora the game starts freezing in various parts until it kicks me out :(.