Lumix.5069 Posted April 29, 2020 Share Posted April 29, 2020 Hello everyone.I understand that due to force majeure (see Covid), everything has slowed down. But 4 days ago I sent a support ticket and I have not yet received an answer.It is not a problem to wait, but I was wondering if the Support Team is currently examining the various Tickets or everything is stopped.Thanks for the attention Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 29, 2020 Share Posted April 29, 2020 Due to high volume, and aforementioned crisis, the response time of within-72 hours is longer than usual. It could be several days, or more.The CS Team is still working, though.Good luck. Link to comment Share on other sites More sharing options...
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